HORRIBLE, SKETCHY, UNRELIABLE. I can't tell you how many texts I have from this dealership reaching out because I was checking out a vehicle for over a week & everytime they'd tell me to come in to get it, they'd never have it ready to drive & would make a new excuse about "inspections" "minor problems" etc. this happened every other day for a week straight. Over that period of time they had tried to convince me to buy other trucks they had even though I repeatedly told them no & showed absolutely no interest whatsoever. Finally came the most recent day I had enough & told them I don't even want to do business with them anymore cuz they clearly don't know what the fuck they're doing by trying to get me to sign random paperwork before l even drive, let alone SEE the vehicle. Are u fucking kidding me? Do NOT come here. I'm leaving the text message ss under this review. read more

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They're a thieà, i pay my car more 2 years ago, and I can sell it because they still sont remove the lien on my paid in cat, I call them, email them , and no direct answerà , I fell frust the are so disonest, and abus of their clients read more

They allow people to sign up with accounts under a false name, then harass people for payment that are not even affiliated with the company

Not for me called about a specific vehicle and was told till fill out the app online for pre approval. Once approved I was told do go in where they changed the entire deal and didn't even have the vehicle. They even called me a week later claiming they had the same vehicle just to get me to go back. Started off shady so I walked away read more

Yorlenis fue muy amable y muy atenta con sus servicios. Venimos desde Austin a comprar un auto. Nos vamos con una hermosa camioneta. Muchas Gracias TriColor. read more

Tricolor Auto - San Antonio Bandera - Showroom - Used Car Dealers Near Me - San Antonio, Texas

The worst!!! Lies after lies - misinformation after misinformation- rude customer service and they never notate the acct!! Its been the worst!!!! read more

My experience here was a great one, I saw a add online and Sarah called me , From walking to to walking out, it was fast easy and they worked with my budget I got a 2020 Nissan Altima with low miles , beautiful interior, amazing car looks brand new, I dealt with Stefany, she is so professional and definitely a great person go see her she will definitely help you out, low credit she def will work for you read more

Do not take your car to their service departments . Their technicians are thieves . They have zero liability did anything stolen and won't even bother to address it read more

They suck don't get a car from them I wish I didn't get one feom them lie about yhe price and charge more and try to get more money feom you saying you didn't pay your car but can't find what date you miss but they say you did and call 100 times a day and still can't find the problem read more

this place is by FAR the worst experience I have ever had with a car lot! they will LITERALLY LIE to get you in the door and then lie to you more! they will do every stereotypical used car tactic! i was speaking to them about a 2018 gmc sierra and they told me a very specific down payment with a monthly payment. i confirmed several times that that was accurate because i will be driving 2hrs one way to come see the truck. when i finally make it in they informed me that the truck had "sold that morning" even though i had texted 10min before my arrival to make sure the truck was still there and available. ON TOP of that they said that the monthly payments promised to me did not actually exist. i can go on for days about how crooked they are! they openly state that they cater to Hispanic so if you are anything other than Hispanic do not expect to be treated kindly! read more

These people are a fraud. They will not help you once they got your money, you're screwed. Thei phone agents aren't qualified to handle these matters and even the replies to the complaints are scripted. They are simply in auto mode, never even truly understanding what the issues are. read more

Excellent service and people they sell the best vehicles in San Antonio , visit them and get you vehicle

Worst place to get a vehicle. DO NOT BUY HERE. The cars they sell are lemons and don't work. They offer a limited warranty and have their own repair shop but they never fix it. I bought the end of Decemeber of 2023 and one week later it was in the shop and they had it for a month. Gave it back and it still has not worked. It's been in the shop for 5 times since then. They cheat the system and get you into a car that does NOT work. I'm a single mom that needed help getting a vehicle and instead they screwed me over big time. ALL the TriColor lots are the same. BEWARE!!!! read more

So for everyone or anyone that goes here to buy or rent a car beware of they're service is very poor and unsatisfying. My girlfriend has had her car since November 2021 and it is May 2022 and still have not gotten her actual metal plates and she is on her third extension on paper plates. They sit around and watch you pace back and forth as a customer they have no diversity and as a man I know they take advantage of women feeling like they can get over on them because I've met another woman at this dealership that communicated with me about the problems she have with this dealership as well they're customer service is horrible and they never answer the phone but yet they call you all throughout the day to get a payment read more

Tricolor Auto - San Antonio Bandera - Used Car Dealers Near Me - San Antonio, Texas

My was damaged in a car accident my car was totaled out as a total loss and I had some questions for the claims adjuster who was handling my account for 2 months I was given the name of a person who was supposed to call me back and never call me back I have been waiting for 2 months to talk to the claims adjuster who was handling my claim he is a very unprofessional person and I've never had to deal with any company that is slow unprofessional sloppy and rude..... read more

I repeat Do Not purchase a vehicle from this place. I don't know where to start but take your money elsewhere.. You'll go from being excited to feeling drained in no time.. Definitely the worst decision I've ever made purchasing this vehicle.. read more

So glad I read these reviews I was so sad leaving the car lot today got quoted 400/month for a 2017 Ford fusion last night went today and now it's $520 a month and 1800 down when yesterday it was 1500. So I had to walk away because she couldn't even keep her word from one day to the next. Not to mention I was told she was the manager and she said she's not the manager so apparently everyone is a manager there no one takes responsibility for anything. Stay away from this place red flags are everywhere and people who can't honor their word is a huge red flag! read more

This place really helped me out the lady Norma really did her thing I really appreciate this place

Worst place ever do not come and waste your money with people who are not serious. Had took my 2017 explorer to get fixed and they contacted me a month and 20 days later telling me it was fixed and the only problem was that the engine lights came on. Now i got to pay thousands of dollars to get replace what they messed up. read more

This business had a Vehicle posted online for sale I attempted to contact them about the price and information on the vehicle they refused to give me any information on the vehicle and only wanted to discuss what payments I could afford. They would never give me specifications or details on the vehicle nor would they give me a price on the vehicle. I was notified that they would not except a cash payment for the car or a check and would only sell me the car if I took a 12 to 14% financing through them. This is known as a red flag for a predatory business practice. read more

They have yet to fill up my gas tank when I purchased THe car because they said they credit cards didn't work.I went a week later and now the guy whom had the card was at another car lot followed by a call from corporate saying their cards weren't working..lie after lie... plus they charged me 60 without permission for insurance??? I made them refund that...I had my own insurance all along but that was so I didn't have to get insurance for three weeks... my advice to you is to somewhere else to get a car!!! Worst mistake of my life!!!! read more

Compré una troca 2017 F150; está dañada y no me quieren arreglar. Me llaman por el pago y me dicen que si no hago el pago que no me arreglarían. Realice el pago y ya van 5 días que ni lo han arreglado. Estoy decepcionado. Di $2500 de enganche y está gente juega con la necesidad de le gente. Tengo otra troca metida en el taller de tricolor descompuesta y ya van 1 mes y medio y tampoco me la han arreglado. Los vendedores me trataron muy bien; pero el departamento de servicio pésimo pésimo. Gente; me siento estafado en realidad. Si tienen la cortesía en llamarme y solucionar mi caso, les dejo mi número 2105040092 read more

I inquired about a car online. I went to go see it. He said that it was still available but it wasn't. I got there. Nobody was on the floor. Everybody was busy nobody came out. I had to go in maybe a couple of times to get help just to look at a car that wasn't even the car that I wanted to look at. Then the lady comes out she doesn't even come down all the way and I say hey I'm here I was talking to somebody on Facebook. He told me the car was still available and she told me the car was not available then proceeded to ask me how much money I had for a down payment right off the bat and I told her maybe 1000 and then she said for a Toyota you're going to need 3000 and how much are you looking to pay and I said 400 and she said impossible. I paid 600 for mine. Horrible customer service would never go one never to none of my families that are my friends never to go to the dealer. Lack of customer service. read more

I came today to the store at bandera road , first of all i guess they like to stay at the office and enjoy the a/c cause nobody came to meet us outside. after that they gave me highest prices for old cars that doesn't make any sense . need to improve their costumer services. read more

If I could give them a zero star rating I would, awful customer service, stupid prices, tried offering me a 2013 Chevy with over 90,000 miles for $26,000. Wasted 3 hours, didn't give you a until the end just to find out they tried to rip me off. The lady they told me to come in and see wasn't even working that day, and the truck that I originally messaged about on Facebook wasn't even there. Don't waste your time read more

DON'T BUY FROM THIS COMPANY!!! I'm reading all these reviews and I wish I had seen them before we bought our vechicle.. Everything these reviews say about this company is true. They will cheat you on your payments. Even when you have all the dates when your bank shows your payments they still say you owe a payment. Customer service is a joke.. When you try to ask what month or date you missed the payment all they say is "it said right here" will is there a way you can look at the payment history and tell me the information.. They keep saying you missed a payment and it said right here... They also stole our seat covers front and back(browning) brand. My husbands glasses bifocals and rayban sun glasses.. Other stuff and like the previous guy they blammed it on the tow truck..and the tow truck blamed it on tri color's other site, so needless to say they all pointed fingers and no resolution. Customer service never helps and goes round and round in circles. They don't understand what your asking and don't help at all. All they give you is a headache. We are almost done paying I believe we still have one more year and can't wait to NEVER DO BUSINESS WITH THIS COMPANY AGAIN!!! I wish I could warn people about this company. Get the Media, TV and tell them how this company works. They are absolutely the worst company ever!! read more

be very careful of this place their prices are super higher than most dealers they said they will help you get into a car but it will be getting into a big loan. their prices are higher than the bluebook check only before buying from this crooks. read more

Beware! Do not do business with this company. Theives!! They are horrible people, rude and absolutely no customer service, they stole items out of my vehicle when in their possession for 1 day (electronics and state inspection paper) manager was yelling and being rude, manager got in my face, i had to call cops to dealership twice in one day, flat out denied everything, placed blame on wrecker company, refuse to replace my new car battery they stole ( which they replaced with a very old one thats not even big enough to run my vehicle) From experience take your cash elsewhere and stay clear of this horrible poor excuse for a dealership. Not to mention the hour way every time you call customer service for something, the non returned phone calls from so called account managers, the piece of crap vehicles they sell to the public ( we've spent well over $1000 since getting vehicle at the end of Feb 2017) You will end up in heart ache and turmoil. Not worth it! Liars and Thieves!! Currently have civil charges against tricolor auto dealership in San Antonio Texas. read more