Big thanks to Cal for helping us on Saturday! Whole process was quick and easy !! No games,…read morestraight shooter! New to area so this was our first time to Moritz! Will be back for sure. Easiest car purchase I've ever done! Thanks Cal

Hello I just wanted to Thank Moritz and particularly Greg Dowler for going above and beyond in…read morehelping me find a great running car within the price range that I could afford. I asked and you came through the same day. Great service!!!

The sale went smoothly and I got a nice car from them…read more The problem arose when I noticed the molding under the driver's side door had been pulled loose, the clips the held it down are broken. On further investigation I found that they had torn up the molding when they tried to hide their GPS tracker under it. I asked them to fix it since they were responsible they refused and referred me to the service warranty company who also refused since it's not covered as part of their service plan. They get a B minus.

Do not purchase a vehicle from drivetime. Purchased a vehicle and 28 days later took it in for what…read moreI thought was a wheel alignment and it needed rotors, brakes, front suspension replaced and a tension. belt. Got told by their warranty that there was nothing they could do because I was out of the 1500 mile warranty. Had a case on going with customer relations for two weeks with no help.

The guy name Erick , and the guy who picks up the phone for when you call drive casa through the…read moremaps those two individuals need to be fired , erick waste my time saying there's the car available and I was gonna spend 60-70$ on only uber and when I called a different person from that spot they say oh it's sold 2 hours ago , do not buy from here ever , they don't care about you , they just care to scam you and play you in your face

I am writing this after actually living with this loan for over a year, because I wish someone had…read moreexplained this to me before I signed. I bought a used 2018 Nissan Rogue from Drive Casa in May 2024. At the time, I needed a car quickly for work and did not fully understand how expensive the financing really was. Here is the reality in simple terms: * $2,000 down payment * About $11,700 paid so far in monthly payments * Only about $4,600 of that went toward the car * Over $7,000 went to interest and fees * As of December 2025, I still owe almost $14,000 * The interest rate is around 22 percent * The contract now ends September 2028 That means I have paid almost $14,000 total and the balance barely moved. This is how high interest loans work. Most of your payment goes to the lender first, not the car. I am not saying this is illegal. I am saying it is very easy to agree to something you do not fully understand, especially if you are young, stressed, or need a car fast. Please read this if you are considering buying here: * Do not focus only on the monthly payment. Ask for the total amount you will pay over the life of the loan. * Ask for the interest rate and write it down. If it is over 20 percent, understand you will pay thousands extra. * Google the value of the car yourself before agreeing. * Get everything in writing and do not feel rushed. * Use an online loan calculator or even ChatGPT to check if the deal makes sense. One more important thing. Drive Casa offers Collateral Protection Insurance, but this is not the same as legal car insurance in Texas. You still need separate liability coverage. This was not clearly explained to me before I drove off the lot, which could have resulted in tickets or impoundment if I had not followed up. Some staff were kind and professional, and I do not think everyone there has bad intentions. But the process is confusing, rushed, and not transparent enough for such a major purchase. I am sharing this so others do not end up paying thousands in interest without fully realizing what they signed up for. If you buy here, slow down, ask hard questions, and do not be afraid to walk away.

I entered into a gentleman's contract with Mr.Bill and after the work was complete and it was time…read moreto get paid, he offered me1/2. I left getting paid nothing.. watch out for this used carsalesman !!!

From the owner: We specialize in buy here, pay here used auto sales with 0% interest.read more

Stopped by due to recommendation from a friend. They told me to stop by to pick up some parts I…read morewas requesting. They told me one price on the phone and then told me to come by at a certain time as they needed to get the parts ready. I notified them that I was on the way, and they called me 20 minutes later when I'm about 15 minutes away that the price would be much higher. How in the world do you do that. I ended up not picking the parts up. On a second occasion l, I stopped by for a spotlight and was not given all of the parts I needed for the spotlight to work. Not recommended due to shady and deceptive practices.

When you message them in reference a vehicle and give them your opinion that the price is too high…read more They call you an idiot and then block you. Not a way to communicate with potential customers. I would stay away bad reviews on Facebook

great experience.. purchased our 3rd car from them. Definately recommend! Sales is friendly and…read moreknowledgeable.

SCAMMMMMMMMMMM!!!!!!!! We bought a car two months ago from this place and within a week the ac went…read moreout. Then the heat. Then overheating. Undrivable Now we have a 2k bill from the shop! And the warranty is also a scam STAY AWAY FROM THIS PLACE

3 stars is about right. I went in for routine maintenance on a Saturday. I went right when they…read moreopened. It was packed shortly thereafter. Lots of waiting room seats, but no outlets near the tables. I knew I'd be there a while, no big deal. At least have some spots for me to plug the computer in. The service was good. Great communication. No real complaints. It took about 3 hours for 30K scheduled service.

The service advisor's behavior of not waiting for me after he called my name saying it was ready…read moreand failing to provide clear information on the service timeline (I had to ask how long it would take and service advisors in other Toyotas have provided a service timeline, as well as inquired if I needed a shuttle home, coffee shop etc during my wait) reflects poor customer engagement and professionalism. Furthermore, the interaction with the lady who drove my car in the area for me to take home demonstrated a lack of basic courtesy and proper communication. Her abrupt departure without acknowledging my presence or offering any assistance as to how to get the door to open conveys a disregard for customer satisfaction. Additionally, whoever disconnected my video camera without consent and failed to reconnect it properly raised concerns about the handling of customers' vehicles and attention to detail. Moreover, the confusion surrounding the garage door and the lack of proactive assistance in facilitating my exit from the premises indicate a lack of efficient operations and customer-centric service delivery. Overall, my experience reveals a systemic issue within this Toyota of Fort Worth regarding communication, professionalism, attention to detail, and prioritizing customer needs. I won't be going back there for my car to be serviced after this distasteful experience. Hopefully, you all have a better experience than I did.

I'm glad they with out of business because they don't not how to communicate right with their…read morecustomer service they are very rude I do not like this lady name Christy she do not know how to communicate right she always get attitude when somebody calling her and I do not like that I will never buy a car from byrider already again I'm so glad they went out of business that's what they did the car service sucks in there it's like they told your car without no insurance who cares I'm glad they picked up their car because I didn't want it they can keep it with a sorry ass company I will never buy a car again from this company ever again I'll take my service somewhere else sorry but I had to speak the truth this is a sorry place to get car at

They sold me a broken vehicle this place is horrible.They Lie to you.My car has many problems they…read morewon't fix.Cnc people are also rude only call for a payment.I witnesses one of the employees from CNC yelling on a phone to a customer very unprofessional.Every time they called for a payment they were always rude.God don't like ugly amen