My truck needed a PCV Valve and it was running rough.. Tom at Peak Auto Repair fixed it and had me…read moreon the road in an hour They are so helpful and courteous.. I WILL be going there for my future auto repair needs Thanks Tom!!

these people are very shady. I took my truck over there because the AC was blowing semi code. He…read moresupposedly ran test on his machine and he determined that nothing was wrong. that the gauges good and but that my was weak and that it was fixing to go out something inside me didint want to believe him so I went home and did my own diagnostics on it to come out to find out it was the blend door actuator on the passenger side was $33 and it took me 15 minutes to replace. He was trying to quote me a new compressor for $877.00 I would be cautious with these people. I don't believe that they're an honest.

Femi and Cesar were amazing! Explained step by step! I was in and out in one day! Would def…read morerecommend to friends and family

Definitely not stress free!!! Paid for 2 diagnostic to no avail!!! Had my vehicle fo 9 days. Will…read morenot recommend as long as manager Ceasar Medina and technician Nat are there! Store #12 Horrible service

Good and quick service once I got in. Was first there at 8am and didn't get in until 8:10. Just a…read morebit slow to start. Once they got started it was good. Everyone friendly and quick. They do not accept yelp check in coupon. But all you need to do is search Valvoline online and I got a $10 off instead of the yelp $7 off.

Came for an emissions check to renew my registration. They were quick and efficient. Had no issues…read moreand I'll be back for an oil change

Priscilla, my SUV, was making a rattling noise. I feared a big repair bill, but something had to…read morebe done before the "issue" became serious, so I dropped her off here one morning. A few hours later, I received a voice mail to call or stop by. I came back late afternoon and one of the mechanics explained that a plate covering up a reservoir in back underside of my SUV had become loose and was causing the rattling. The mechanic tightened up the screws and my car was fine. I was so relieved! Then, I realized, the mechanics here are HONEST! I stared at him for a few and he just smiled. I said, "Thank you, how much do I owe y'all?" His response, "No charge. We hope to see you back for some mainetance." Wowzers! My hubby and I are now taking our vehicles here for all maintenance!

I needed a car inspection, and my mechanic recommended this shop. When I approached the counter, I…read morewas met by a very rude young man. Another employee stepped in, apologized, and mentioned that they constantly have to address his behavior. Honestly, if someone needs to be spoken to about their conduct on a daily basis, they shouldn't be working at your establishment. Because of that interaction, I'm not likely to return to this location. I will say the rest of the staff was polite and helpful.

After posting an unfavorable review (back in March I believe), I returned today to get my truck…read morewashed again. I was met at the door by the manager who was aware of my previous experience and wanted to make it good. He had the team give the truck a very good workover and did not charge me for the service. This is good customer service and the service I have been used to for many years with University Car Wash. I will continue using this service on both of my trucks. BTW - the truck does get washed regularly and in May received a 180.00 detail. We just use it and it gets dirty.

I am frustrated every time I leave this car wash as they consistently provide low quality service…read more As evidenced, I attached photos from three different visits. I have never left satisfied with the cleanliness of my car, including the time I paid for the $85 detail. I finally talked with a manager, John, and his customer service was as abysmal as their car cleaning abilities. He said the $25 car wash only allowed for up to five minutes of vacuuming, and thus, I received the appropriate level of cleaning I presented him with (very poor... I still had noticeable chunks of dirt in my cupholder, for example). He continued on to tell me that if I wanted my child's car seat vacuumed, even at a basic level, I needed to pay for the detail service. I will not be returning. Thanks, John, for solidifying,my very poor opinion of the car wash and of your customer service.

Service requested is Tire change and affordable. nothing special Normal service. overall it was…read morenice should try if you want an affordable repair

Trusted neighborhood auto service. Kind, fair, I always recommend them to friends and familyread more

I took my older Subaru to Ichiban after getting an expensive estimate someplace else. They…read moreinspected my car and discussed all the recommended repairs with me in detail. Once they began work, Ray kept me updated about progress with daily phone calls. I had most of the recommended work done and still walked out with a smaller bill than I would have had paying for one of the two repairs at the other place. I'm very happy with the work they did and will be giving them more work in the future.

EDIT: 6/3/24: Spoke…read morewith Dave. I have no doubt that they can do a good job, as seen with these other positive reviews, but in the same manner that they are professionals in this field, I am surprised they did not find anything wrong with the master cylinder, which does have a direct influence on the clutch. Dave mentioned multiple times that his men did not find an issue with the cylinder at the time of inspection, so "technically" they did their jobs. I should point out, that Dave also said that they test driven it by 10 miles. 10 miles and no issues apparently, yet 2 miles of our struggle before the car gave out. I attached 2 new photos showing the odometer. Unless the paper printed on the day I picked up the keys aren't up to date (and if so, why was I given paperwork that's not up to date?) I am hesitant to believe the car was test driven. With the complimentary oil change + 10% discount on next repair offered, my boyfriend is very open to bringing his car back and if next time the car is properly serviced I am willing to update the reviews. ***** EDIT (Morning of 6/1/24): Tried calling your "24/7" assistance listed on your website. It's just your company's phone number sending us directly to voice mail. We need the car today. My boyfriend is missing out an annual event he wanted to go to deal with this matter. He can't even drive it to a different repair shop as he can't change gears anymore. Getting it towed, which is costing us unnecessary fees too!! Unbelievable!! ***** My boyfriend drives a manual car and was in need of a new clutch. He hesitates in bringing his car anywhere but Redline in Arlington. Since it's far, I suggested that he give other auto repair shops a chance, something he hasn't done before since he knows that finding a good mechanic is hard. Same here, but we wanted to have hope that his car can be fixed properly in Fort Worth. We thought wrong. Upon arriving, the men were very nice. Because their customer service skills were great, we assumed they were going to do a good job. My boyfriend even spoke fondly about Ichiban Autos even before repairs started. The men at the front were also responsive, informing us of the costs, labor, & parts that need replacement. Take a look at the photos for the amount of things replaced. Cost? Over $2k. And because Ichiban closes on the weekends, you'd think they'll make sure their Friday clients would be ensured that their cars would be drivable. Unfortunately, not us. As my boyfriend was flying back from a work trip, we couldn't get his car till 10 PM, long after Ichiban closed. At 10 PM, we retrieved the car, excited to drive it when... HIS CLUTCH IS LOOSE! Both of us tried it and it feels wrong. NO resistance on the clutch pedal, and he couldn't put the shifter into gear! How is this acceptable! He managed to drive the car off premises but as he got closer to my apartment, literally 2 miles away, he had stopped because he couldn't change gears anymore. That's right, 2 MILES by 11 PM, my boyfriend and his car remain stuck on the side of the road, parallel parked at some street and praying that he doesn't get towed. I did not pay over $2k just to retrieve a car that's not operating properly. Did anyone even test drive it? You guys had the car from Wednesday till Friday. Called me at 9:30 AM stating it's ready, and I didn't even come till 2 PM to pick it up, giving you guys plenty of time to test drive/check for any errors/tighten any loose ends. Since Ichiban is closed, our night, our weekend, is ruined. I really wished I could've given this place 5 stars, the men were nice but the service we received is unacceptable. A simple clutch check/test drive would've signaled to you guys that something is off. Ichiban Autos, we are extremely disappointed.

They're always very helpful and have a positive attitude every time I come to get my car serviced…read more Would recommend to others!

Excellent work, quick and straightforward!…read more I came in for a general diagnostic, they were able to fit me in same day and had the evaluation knocked out in an hour. Came back's the next day and they got everything squared away!

Went in for an oil change . Zeddy and Jeff got it done in a timely manner and were very nice also…read more I spoke to other customers while waiting and they had nothing but good things to say about the shop. So I will return whenever anything needs to be checked!

ac fan noise and oil change and brake system check. service was great zeddy explained all that was…read moredone in great detail.