Victoria did an amazing job on my wedding dress! I needed it taken in from a bridal size 12 to a…read morebridal size 6, and you honestly can't even tell it was altered. She also hemmed multiple layers of lace, tulle, and beaded appliqué, and everything turned out beautifully. She put so much time and care into making sure the dress fit perfectly and looked exactly right. I couldn't be happier with how it turned out. I'll definitely be going back to her for any future alterations and would recommend her to anyone, especially brides! She also is very up front with the cost, and works within your budget!

I've always gone here for my tailoring needs - weddings, graduations, suits... you name it, they'll…read moredo it! (And for a reasonable price)

Came here a couple weeks ago to have one of my daughters dresses repaired. There were a few tears…read morein a few different areas of her dress. I had been recommended this place by a few people. I don't feel like there are too many options for places that alter and tailor around here. The location is a little confusing because it is like a house. I almost passed it by. They have a few parking spots in the front and more in the back. When I walked in there were a couple people being helped, but I did not have to wait too long. Even if I did, I would be fine with that because it is important customers are taken care of - which I felt they did! They told me they would call me when it was finished. It was done within a few days and they called me as soon as it was finished. I feel like pricing is comparable with other places I have gone to (in different states) for tailoring. I would have to come back again with different items to have a better overall idea of their pricing.

The wedding dress was supposed to be ready weeks ago. They did not communicate with us. The wedding…read moreis less than one week away. It is STILL NOT DONE. This is UNACCEPTABLE. PERIOD. DO NOT GO THERE!!

They are committed to our community, 100%; so generous, professional and kind. Captain Keith…read morehimself takes great care of his customers.

Have used on several occasions. Communication has always been good and I get text messages asking…read moreif I need anything picked up. Always get all of my items back with no issues. Highly recommend if you are looking for a good cleaner.

Unbeatable prices, and quality! My parents got some shirts embroidered here and it looks so sharp I…read morewanted one too! 10/10. highly recommend!

I love the store! The owner, Keisha, is so friendly and helpful. She seems willing to do just about…read moreanything, but is ready with a helpful suggestion to make things even better. Her turnaround time is generally pretty fast, but she has helped me out in a pinch as well. She also has a cute Store where you can purchase things to be monogrammed as well. If you want something monogrammed, I would definitely stop by Threads first.

I have used Long Branch Dry Cleaning for my personal items in the past without issue. However, my…read morerecent experience regarding a vintage leather fringe coat I intended to sell for my business was extremely disappointing. Given my experience over the past few years including significant delays in the return of my daughter's wedding dress after preservation, as well as the damage to this vintage coat I would advise others to use extreme caution when considering this company. When I brought in the coat, I clearly informed the attendant that it was vintage leather. I was confident in this, but the attendant argued that it was faux leather after briefly inspecting it. I explained that, given the age of the coat, I did not believe faux leather would have been used at that time. Despite this, she insisted it was not leather and assured me it could be processed through standard dry cleaning. Based on her confidence, I trusted her judgment, although I was asked to sign a waiver prior to service. A week later, I was contacted and informed that the coat had been damaged during the dry cleaning process. When I returned to discuss the situation, the attendant acknowledged that the coat was, in fact, leather and admitted that sending it to a leather specialist would have prevented the damage. Despite this, I was told they had attempted repairs through their seamstress and that I would be responsible for the cost. I requested to speak with the owner, Forrest Ward, and was told he would contact me. After waiting over a week and leaving follow-up messages, I did not receive a response. Instead, I was later contacted by a manager who informed me the coat could not be repaired. During that conversation, responsibility was shifted onto me, citing the condition of the coat rather than acknowledging the improper cleaning method. Overall, I found the handling of this situation to be unprofessional and lacking accountability. As a long-term customer, I expected better communication, ownership of the mistake, and a reasonable resolution. As of 03/07/26 I still have not had my coat returned to me. Based on this experience, I cannot recommend this dry cleaning company.

The customer service here is unmatched! My mom had dropped off my comforter to be cleaned and they…read morecalled me within 48 hours to let me know it was ready for pick up! It smelt great and was so clean. It made me so so happy! It was also reasonably priced which seems to be rareity these days. The worker was so kind and even offered some loillpops to my girls. It was great!

I wouldn't go to this shop a third time for any reason. Stopped by the other nigh because it said…read morethey were open until seven. They were closed. Stopped by tonight a half hour before they were supposed to close, and they're closed again. I guess that their store hours are dictated by how they feel on any given evening, but it is an hour and a half round trip for me. Thanks. I'd rather drive to Springfield and get someone who is open when they are supposed to be.

Unfortunately, I didn't experience the same as the previous review. While in Branson I spotted an…read moreitem that I was interested in. The owner was not in the store at the time,but there were 2 individuals who I guess were watching the shop while she was out. I had a chance to do a complete walk through as well as price the item I was interested in. As we were on our way out the door, the owner returned, asked if I needed anything. I responded that I was interested in a particular item, but unfortunately it was out of my price range. I celebrating a Birthday, a retired teacher, but on a vacation budget. Granted she had some nice pieces that could be bought in most stores and online the item I was interested in was an item I could have bought, but chose not to and have wisdom to stay in my budget. After being told it was out of my price range, the comment as I was on my way out the door was, " well, don't they sell them in Texas? Response- Oh yes Owner's response- well there you go, problem solved. God bless (not sure what god) and walks away. Really lady... Customer service on the minus side. Appropriate responses could have been: sorry I couldn't help, enjoy the rest of your stay in Branson, have a safe trip home, etc. I didn't have a problem, I had wisdom and a budget. Maybe I'm not the only one that had a "what just happened ?" It might explain the empty parking lot on a Saturday afternoon.

New owner but still same great service. Alterations still offered but on an appointment basis. This…read moreis a great little dry cleaner with some very friendly owners and staff. We've had several pieces altered from heavy winter coats to women's pants and dresses.

The best clothing cleaners and alterations service in Rogers. The nicest people and always doing…read moretheir best for you. Have been a customer here for many years, wouldn't think of going anywhere else.

I was treated very rudely by one of the employees. I will NEVER go back!!!!!!!…read moreI was told that an item was vintage. Very politely I told her it wasn't and that I had some at home (I purchased them new about 5 years ago) she retorted "WHATEVER"!

The store is organized do well. Products are looked at and not just thrown on racks. The store is…read moreclean and workers are very nice. I love coming to theft stores and consignments when visiting and this is definitely one of my goto spots! There's also a mini store in the back that's directed towards vintage LOVE IT! I got a mechanics shop outfit for $7!!!! AND ITS VINTAGE so you know it's even cooler!!