Had two small items that I needed taken in, wouldn't even give me the time of day or would barely…read morelet me tell her what I needed done before I got shot down, there weren't any other customers in besides me.

My jobs are entirely custom. I've had three of my favorite pieces of clothing permanently modified…read morehere. The woman who receives your clothing is kind, courteous, and professional. She explains the entire process clearly, and normally calls with the time promised. Everything they have done has turned out exactly as they promised. Pricing at least, as good as any place else I've ever been... And better than the vast majority. If you're looking for work on Uniforms, or just your own clothing - This is the place !

I have never had anything altered...I always did it myself but now I don't have a machine so went…read moreto Kay's. I had 3 items, a man's sweater,pants and a denim skirt ...she did anecc don't have a machine so I went to Kay's. I had a mans sweater, pants and a denim skirt...she did an excellent job

Alterations beautifully done and on time. Always can depend on their skill and expertise to get it…read moreright.

I have a biking jacket that is my favorite. I've had it for a decade, but the zipper would zip and…read morethen immediately pull apart. I took it to them thinking I would need a new zipper. They asked to take a look at it first to see if they could fix it. Not only did they fix it but they wouldn't take any money for their trouble. I've have used them before for alterations and they always did a great job! They are the best!

Terrible business. They accepted a coat to be fitted and gave a completion date of four weeks…read more After six weeks they never even started. Rude manager as well.

I had lost some weight and my preaching robe was hanging on me like drapery. Mind it that this is a…read morelarge, tall, heavy robe with pockets, and velour panels. Stephanie did an outstanding job quickly, succinctly, and correctly. The cost was very reasonable. I highly recommend Stephanie for any alteration needing to be done.

she claims to have done cheer uniforms and that my daughter would feel confident after she made…read morethem fit. she completely misshaped my daughters skirt. I told her no shorter than mid thigh and it's no longer school appropriate. she did not communicate the shape of the skirt would be completely wrong. I tried to reach an agreement with her but she refused. I'm not sure why she would be okay with her work looking like this. She head hole was also super small and she can Barely fit her head through.

They are committed to our community, 100%; so generous, professional and kind. Captain Keith…read morehimself takes great care of his customers.

Captain Keith's Classic Cleaner consistently delivers exceptional customer service, which is why we…read morehave maintained our loyalty for numerous years. Their competitive pricing in town is unmatched. I highly recommend Captain Keith's Classic Cleaner to all.

I have used this location for 2+ years. I have never had an unpleasant experience and their…read morecustomer service has always been excellent. They have been great at communication and helping make the service as easy as possible for me, as the customer. Highly recommend!

I had a very unpleasant experience with customer service after I was incorrectly charged. So much…read moreso, I will not return to this business. The poor customer service happened in the store and when the manager later called me on the phone. Both men were acusotory and rude, talking over me and blaming their new system, blaming me, the person who put the order in, and each other. Never taking accountability for the mistake. They incorrectly charged me for items I had previously picked up and paid for. I had the receipts to show payment, and, most obvious, the physical clothes they charged me for were not in the order placed in my vehicle. Finally the employee saw the mistake and gave me a handwritten note and receipt explaining the incorrect charge, but later when the manager called, he said his employees were wrong and so was I. I gave up and said, thank you, I will not return. I am out an hour of going back and forth with them and $15?- so dumb! All of this could and should have been handled so differently and easily by saying we are sorry for our mistake, we have refunded the incorrect charge. Instead, they've lost a customer and my recommendation. Training and Customer Service revamp greatly needed.

Brought in a dress that needed a slit in the seam to be repaired. About 8 inches long. While it did…read moreseem like two weeks was a long time to complete this simple job it was ready on the exact day they gave me.

Being new to the area, I thought I would try this cleaners. My husband took in our clothes and…read moreasked for medium starch. Well, my Harley Davidson dress shirt that used to be black and white is now black and off white/lt grey. It is ruined. Also, not starched at all. There went $70.00.

Unbeatable prices, and quality! My parents got some shirts embroidered here and it looks so sharp I…read morewanted one too! 10/10. highly recommend!

I love the store! The owner, Keisha, is so friendly and helpful. She seems willing to do just about…read moreanything, but is ready with a helpful suggestion to make things even better. Her turnaround time is generally pretty fast, but she has helped me out in a pinch as well. She also has a cute Store where you can purchase things to be monogrammed as well. If you want something monogrammed, I would definitely stop by Threads first.