Let's rewind four years to 2011. I decided I was going to grow out my hair and then shave the side. Now, we call this an undercut. Finally getting the stones to commit and do it, I decided to go to yelp for my first time and find a salon in town.
I didn't just need someone to shave part of my head, I also needed some help with the color. I've had it dyed blackish for about a year and a half now and getting any part of it lighter was going to be an uphill battle. I had a consultation at a different salon three months ago and the bleach made the test strand stretchy and if we left it on longer than about 5 minutes, my hair would have fallen out. I decided to take a couple months and do some intense repair on the damaged hair on my head. Backstory, I also had a body perm to give my fine hair some life. To say my hair is processed is a huge understatement.
Trichology had the best reviews on yelp. I nervously called to set up an appointment, still mentally going back and forth on the undercut and nervous about letting anyone try and lift some color out of my hair for fear that said hair would fall out. I can not pull off the bald look.
I was absolutely floored at how helpful the staff was right from the beginning. The owner offers her personal number on their voicemail and also offers to text clients if it's after hours. I texted her and she immediately responded. She was friendly and helpful and recommended one of the stylists after I explained the hair situation. Before I even got a chance to text the stylist, Linsey, she'd texted me. Keep in mind, this was about 9:30 at night on a Tuesday. She let me overload her with texts about what I had in mind for my hair and quickly set up an appointment for today.
I was nervous. This would be a big change and I had very realistic expectations of how the color could turn out. As soon as I walked in, I was greeted by all the girls in there and I felt so comfortable. Linsey, sat me right down and already knew what she was thinking would get us to where I wanted with my hair. She recommended a lightening treatment that wasn't bleach based and would be safer on my hair. It turns out, the stylists continue studying and taking classes and workshops at the expense of the owner, to make sure they stay informed and ahead of the curve. I can't tell you how grateful I am for that, since we got the color that I wanted without trashing my hair with bleach.
Next was the cut. Linsey knew I was nervous about the undercut and that I had about a thousand pictures of haircuts and undercuts that I was thinking. She was amazing. She could pick out what I liked from the different pictures and put those together, while keeping me in control of what was happening. Aside from raw talent, she was encouraging and patient and methodical in her styling. The cut was amazing and finally, it was time for clippers.
She let me control the angles and how short we were going, so I was able to ease into the undercut. She communicated while she was cutting and I never felt uncomfortable with how it was going because I could tell she was focused on what I wanted and made sure to stay aware of the smaller details. The undercut was fabulous. She helped me decide on the right angles and made sure to take what I was saying and combine it with her expertise to make it look as good as possible.
After, she took the time to explain how I could style it, taking extra minutes to explain which products would be best on my hair and was honest about the products. When I asked her which texturizing powder would work the best, she didn't try to sell me on some really expensive brand. She was honest and told me that they are all very similar.
Leaving the salon, I felt awesome. For the first time in my life, I felt like I really had been listened to by a stylist. The bangs, the undercut, the color, everything. Aside from being personable and friendly, the staff is encouraging and involved in every client's experience. They were complimentary to every cut or color that was happening, all of them making me feel beautiful and unique. This is by far the best salon I've ever been to. It was the best experience I've ever had with a salon. I will forever talk this place up. I've tried several salons in Logan and Trichology is hands down the best. 5 stars doesn't even cut it. Thanks girls!! I'm feeling stupid hot now =) read more