With the absolute sludge that has been forced upon us by corporate mergers and acquisitions plus…read moreprivate equity absolutely flattening every single experience across the board via "per my last email put a pin in it circle back to upward mobility" corp speak aristocracy it is SO unbelievably refreshing to walk into Borrmann's Steel and experience a place with real, genuine character and history as well as an hilarious crew of old heads who obviously know how to work hard, but can also have a good time. I instantly connected with all of the staff. I am new to welding, but long time in various different trades ( mechanic, short stint as an electrician, lots of on the side hobby stuff too ) and went to Borrmann's in search of a steel plate cut off to build my first welding table. I decided to go full bore with a buy once cry once mentality, but I also had to be realistic with my current budget. I found a 30x48x1/2" steel plate cut off that was perfect. They cut me a fantastic deal, loaded it up, and I was on my way. I got the plate home and placed it on my temu pot metal fixture table which inspired me to build this new table in the first place as it bends and flexes like crazy. I set it up, super stoked, so happy, but then realized it had quite a bend in it. Turns out it was cut using a press brake and it put a pretty significant bend in it. What a bummer! I called Borrmann saying, "I don't know if you remember me, but I swung by this weekend grabbin a 30x48x1/2" plate and its a bit bent." The guy on the phone said, "How could we POSSIBLY for get you! Swing on by with the piece and we will check it out." I was having a bad day and I laughed SO hard and really needed that. You just don't get this kinda customer service anymore. I really appreciated it. Admittedly, I was slightly annoyed I had to reload it ( 210lbs of steel + a few knocks on neighbors doors ), but the office staff and I were belly laughing the first time we interacted. It literally felt like a bunch of friends hanging out just swappin' stories of being young and dumb and I decided, "Sure. Lets see what happens" and loaded the plate and headed over. I show up with the plate, get in the office and they immediately begin smiling and welcoming me back. They tell me to have one of the staff look at it and if its bent to "burn me a new piece." I am new to all this so I had no idea what that meant. The staff member looked at it and confirmed it was the press brake that likely caused the issue. The staff then proceeded to grab a BRAND NEW STEEL PLATE and cut it with Oxy-Ace ( "burn it" ) loaded it up and sent me on my way. I am sure this is not common practice and probably not something they do often, but a gesture of kindness due to my enthusiastic newbie excitement I was beaming and the "back in my day" rapport we shared. This is the kind of thing that makes me as a customer decide to chew a few dollars on materials even if the local corporate metal supplier is cheaper. They had every right to say, "it is a cut off and this is what ya get. All sales final. Sorry." but instead they made things right for me. I forgot what integrity was like. Sad to see the for sale sign on the building, but this is unfortunately the way of the world with my aforementioned distain for corporate America flatlining the character of long time family owned businesses across all industries. As long as Borrmann's retains the same hand shake integrity that I experienced yesterday, they have a customer for life.

A wide variety of materials for all of my fabrication needs. They have great ornate pieces for…read morefencing and railings, as well as some unique metals for those purposes as well! Try them, you'll be back for more.

Khris was professional, polite, knowledgeable, great prices, and a pleasure to work with!!…read more I highly recommend Patterson for all your warehouse needs!!!

WARNING: Be careful with Patterson Lift Trucks or best just stay away…read more.. Cost over $800 (prepaid) just to have my forklift looked at, then the tech said they have to tow it to the shop to fix. Estimate 3 hrs and tow cost (CC pre authorize). Bad communication- many email with Karen goes unanswered before another person take over and get the process started.. WASTED time No comm at all again after pick up and after many call they want more $$ to look further. After more $$ and no comm, I call them only to find out they cant fix it and offer to sell me a similar forklift. I refuse and offer to buy my forklift for the price of the second billing which mean I pay over $800 to give my forklift away for free. I thought going with a big company with what seem to be more experience is better even thou it cost more but in the end they are not as good as they seem to be at fixing forklift. They are just good at sucking money from client. In hind sight, insisting the CC pressurization from the beginning is a red flag and charging over $800 just to look at it and insisting to tow it back is another red flag that I should have pay attention. Now Im out over $2k wasted 2 months and no progress on the problem.

Great service, durable equipment and faster response, that is what I like!…read more Thanks Brad, your guys are doing a great job!

Our unit is about 4 years old. Directly after delivery it would not charge. It was a service call…read morewithin one week of taking position. It has 22 hours and sits in a climate-controlled room. We purchased a new electric forklift powered by a lithium-ion battery so I would not have to think about it as I know it will be a low use item. The forklift has had about 8000$ in maintenance done to it. It is a large pile of junk. At 20 hours it stopped with an engine hanging on it worth about a million dollars when I say stopped, I mean nothing worked just a large steal brick. That repair was 6k. the factory denied it and I complained enough and they finally covered it under extended warranty on the battery itself, thank goodness. Then one use later it died again. It was $1500 to fix the emergency shutoff switch. The unit was used for about two more hours in the next four months. It has stopped charging again.

Went in there, they had Great customer service , very professional, very organized. They helped me…read morevery quick for a good price

Special recognition to Aron who repaired my severely damaged Huskie chain saw. Aron is always…read morepleasant, professional and qualified when it comes to helping chain saw customers like me. He works hard to offer excellent customer service. He sharpens my chain blades expertly and is very accommodating to do the work promptly. I bought a Steele chain saw because I trusted him and knew I could rely on his advice. When I damaged a part which needed replacement I asked him for a quick tutorial refresher on starting and running it which he kindly provided to me. He qualifies as a gem of an employee.

We had 3 huge crates of a prefab greenhouse shipped to our house:…read more 6.9 x 9.1 x 4.8 framework 2645 lbs 2.0 x 12.7 x 1.7 metalwork and wood beams 220 lbs 2.4 x 7.6 x 3.0 glass 1543 lbs The crate of glass was turned sideways on the truck, so it had to be rotated 90 degrees before the forklift could get under it. With his forklift Luis managed this maneuver with amazing delicacy without breaking any of the glass, before picking it up and moving it carefully into our driveway. He was great to work with, and very accommodating. I'd give him 6 stars if I could.

We were referred to Amir at FMD and couldn't be happier. We needed new windows and everything went…read moresmoother than expected. Amir was very informative and had a great personality. Went went back to purchase kitchen cabinets and flooring as well. They have great selection of home improvement products.

Needed to rent a table saw for a day, had what I needed at a very reasonable price ($30), no…read morecomplaints. Had more of a selection than that rental place off Arguello near Whipple. Recommend coming here, for sure.

Friendly knowledgeable staff. Great service! I will definitely come back the next time I need to…read morerent equipment.

I've been in business for almost 30 years and have owned several bobcat equipments during this…read moretime. I brought my machine in this week. The service manager told me that it would take six weeks to start working on it. The service at this dealer is a shame. Unfortunately we'll need to drive 1.5h to get to the nearest dealer. I'm seriously thinking of switching to a different brand.

I recently bought a mini track loader and was assisted in the sale by Luis. He was great with…read morehelping me figure out the right attachments and the transaction was smooth and easy. He also was very helpful with giving me a demo with how to use it. I love the loader for my landscaping. Wish I bought one sooner!

Open on Sundays. Fast rental. Effective 2500 PSI Power Washer. Nice, friendly staff. Very…read moreattentive.

Needed an unusual tool an Airsled to lift a ~ 500-600 lb full refrigerator for a a kitchen…read morereplacement floor. They had the tool and it did the trick. Pretty amazing tool perfect as a rental. The staff were clear, courteous and had the product. I accidentally tore one hose when grabbing to aggressively as I was turning. Owner extended me some grace as he had an easy fix. Thanks AAA Rentals.