This was my first time going to the dentist, and I was kind of scared, but they had a great receptionist who helped me out with my paperwork and insurance information. In the room, the dental hygienist did a great job cleaning my teeth and was very knowledgeable about what I need to get done. The doctor also did a great job explaining the process and how everything will be done. They all seem like they truly care about what they are doing and always ask how you feel. read more

I have been going to TFD in Brier Creek for several years. I have a fear of dentistry and did not go for many years. This office has worked with me, and I feel comfortable again going to a dentist office. My dental health has improved significantly because of their efforts. The dentist and hygienist(s) are kind and compassionate. Sedation dentistry is also offered. I would highly recommend this practice for your dentistry needs. read more

First, I expected this office to be ultra-expensive, based on the average wealth of this area. I was shocked that the cost was far less than I've been charged in many years. Dr. Cappelle and her assistant Ari are an excellent team. They both demonstrate concern for the patient's safety and comfort. Dr. Cappelle's knowledge and alertness to symptoms of autoimmune diseases that manifest orally, is rarely seen. Although I'm moving in two weeks, this office went out of their way to schedule me. If I could, I'd travel interstate just to continue with this practice. Superior in every way. read more

terrible service. with 2 ladies behind the reception desk, they sent my 87 year old mother to a kiosk to check in. ridiculous and rude. read more

Maddie and Dr. Wilson are a wonderful team together they made me feel very cared for and relaxed. Maddie , I was introduced to first and my thoughts about her quality of work is that she has great attention to detail and is very thoughtful and thorough , she explained everything pertaining to the care of my teeth so wonderfully , she made everything she said sound so interesting, they also have state of the art technology , I sat looking at my teeth on a screen from every angle and was informed as to what procedures were needed to be done , her explanations accompanied by this visual made everything super clear. She is very detail oriented and has great clarity. Besides her excellent knowledge, her technique and style with cleaning my teeth was , remarkable , she truly is so very talented and professional. She is a great asset to this very popular Dental Clinic . I then met her, Dr . Wilson and was also greatly impressed by him and how extraordinarily detailed he is also to his work , he has a very lovely personality, tremendously friendly and also funny and a sense of humor is a huge plus when going to the Dentists office !! He is profoundly professional and his aim is to see that his patients get the best possible care and treatment that is available, I would highly recommend this dentistry and would highly recommend both Maddie and Dr. Wilson to any new potential patients that walk through the doors of Triangle Family Dentistry that want excellent attention to detail and exceptionally exemplary work done on their teeth. Overall, the ambience was one of professionalism that ran throughout the entire environment and was warm and caring and totally dedicated to a high level of customer care !! read more

Excellent customer service along with great an atmosphere. I finally found my home dental office.

I had my first visit with this practice, and I couldn't be more satisfied. The atmosphere was gorgeous and immaculate. The staff professional and kind. I am a stickler for a good cleaning and this practice met all expectations. read more

I was so impressed with the attention and courteous service I received on my first visit and thereafter! Happy they open one Saturday a month and are close to my home in Brier Creek. Dr. Cappelle and hygienist Maddy took the best care of me and addressed all my concerns and explained every step of the treatment. I am very happy to have found Triangle Family Dentistry for myself and my family. Highly recommended! read more

My hygenist Megan and Dr. Cappelle are always so welcoming and always makes me feel comfortable. They make sure to ask how I am and how I'm doing and it just makes for a great experience every time! read more

Since my review triangle family dentistry has refunded some of my money for the annual fee. Which I found was good because they did clean my teeth and the technician that did it was very nice. read more

I have continued to be happy with the service at TFD Brier Creek. I have been a patient since 2016 and will continue to be. They make the experience easy by filing insurance and giving accurate estimates. I never have to wait, and the appointments are always efficient. Thank you TFD Brier Creek! read more

I have been a patient for several years. On Tuesday, November 8,, they were running behind and told me I had to reschedule. I told them I didn't mind waiting because I'm very busy this time of year but they rescheduled me for Tuesday 11/15. That night was raining very hard and traffic was really bad. I told the receptionist on the phone Inwas only a few miles away. I arrived at 6:16pm - one minute after their 15 minute policy. They canceled my appointment for one minute: I think that's very poor customer service for a patient that has been going there for years- especially since they canceled the week before because they were running late: They always call the day of the appointment trying to get you to take another time: If you think your time, as a customer/patient is just as important as the office -choose another dentist. read more

I was new to the area and looking for a good practice. I was very fortunate to have found this on my first attempt. I am extremely happy with TFD. They are very professional, extremely friendly, very knowledgable and are very current with the latest dental procedures and equipment. They have also been extremely Covid consciousness over the past year. I have spent a fair amount of time at this practice as I have had deep cleaning and Invisalgn over the past year and could not be more pleased. I would highly recommend this practice. read more

Don't walk...RUN away from this place!! This is the most unprofessional dentist office I've encountered. Don't let the pretty pictures fool you. Behind the scenes is a nightmare waiting to happen to your mouth and pocketbook. Not only are the front staff rude and unprofessional, the dentists have poor manners (if you're lucky enough to see one) and they are waiting to throttle your insurance. Clearly, patients are viewed as cash cows depending on what they can extract from your insurance benefits and wallet. They have no regard for patients and the work is downright shoddy. Don't come here because you WILL BE disappointed. read more

This review is going to be about the dental hygienist (Natalie), as I went in for a cleaning, and not the actual dentist (Capelle) who only did a quick evaluation. The hygienist was the most judgmental human being I have ever dealt with. She made me feel like I had the most disgusting mouth she had ever laid eyes on and I've been going to the dentist regularly, every 6 months, since I was a child. She was condescending, rude, and lectured me as if I was an idiot. She was also rough and didn't even bother or care to ask about any of my dental sensitivities while she was hurting me with direct cold water on my front teeth. She questioned me on my flossing, brushing, and even my intelligence by asking me if I knew what gingivitis was - I said, yes and she then questions me tell her what it is. This girl was so disrespectful, while she was cleaning my teeth she tells me to look to the left, which I do, and then she says it again so, thinking I had misunderstood her, I asked if she meant my left and she laughs at me and says, well what other left is there? Just rude as hell. Never knew dental hygienists could also have superiority complexes! I literally ended up leaving without knowing if I had a dental disease or if she was exaggerating absolutely everything during my visit, as she was even saying that I had major gum loss throughout the evaluation and no other hygienists or dentists have ever mentioned it and neither did Capelle! I have an appointment in July - it won't be with Natalie. read more

Long story short, had a MASSIVE and sudden pain that required emergency surgery. Dr Long and the dental assistant (Michaela?) took on the surgery to remove a mass that spanned all the way to my sinus. They were amazing. They were able to salvage the remaining bone structure to allow for bone graft and save the other teeth. They were beyond compassionate during the experience as well. The dentist will never be my favorite place to go, but they went above and beyond for me. read more

Get a second opinion!! I was told something that was not true and I am glad I listened to my gut and got the second opinion...

I had a chance to go to Triangle Family Dentistry early in January of 2020. There were three things right off the bat; I loved them. 1. They immediately took my appointment, and once I arrived, they had perhaps the most efficient check system I have experienced at a dental office, done with paperwork (actually all done on an iPad) within 2 minutes. 2. They were extremely thorough. It seriously felt like they looked at every single individual tooth I had (they thoroughly examined my gums as well) and had the latest technology to speed up the process, without harming quality. Their staff was professional (Jessica was an excellent dental hygienist), experienced, and very courteous as well. Going to the dentist can be an awful experience; they made my visit a great one! read more

Dr Natalie and Dr Capella saw me. They are very professional. Teeth cleaning was amazing. I will highly recommend this place for family and kids. read more

Natalie at the Brier Creek office was amazing! It was my first time going to TFD and I learned way more than any other dentist visit in the past. She talked me through everything she did, why she did it, and what she was looking for. She even recommended this special floss for my retainer, that's a life changer! (I added it to my amazon subscribe and save orders :) ) I 100% recommend, everyone was so nice and helpful. And the huge tv in the waiting room playing game shows was great too! read more

I have been going to Triangle Family Dentistry since moving to NC in 2017. Recently I started go to their Brier Creek location since moving to the RTP area. The staff and Doctors are always friendly and cheerful. They go above and beyond for their patients. read more

Amazing and professional experience all around! Jessica was so knowledgeable and talked me through all the details for my first appointment. She was able to answer every little question I had in a very simple manner that made the entire experience really great. I can't wait to go back! read more

Unfortunately had to get periodontal deep cleaning due to lack of cleaning for last year. The procedure was relatively painless and my hygienists and dentist were kind. Would recommend this dental office! read more

Natalie is the absolutely phenomenal at what she does. With going to the dentist it can already be a little tense but she makes sure to that you are comfortable at all times. She is by far the BEST HYGIENIST I have ever had. She very friendly, knowledgeable and efficient at what she does. Natalie- You Deserve a Raise and much more. Thanks for all that you do for me but for all of your customers. read more

My first dentist visit in a LONG time. They were patient and very thorough! I had Natalie as my hygienist and Dr Green as my dentist. I highly recommend both! read more

I was struggling to find a new dental office after a bad experience with my previous dental office. I just say I am very pleased. The service is awesome and the environment is very calming and soothing. I feel better about my each and smile with every visit. The staff is very friendly and are dedicated to delivering great service and promoting healthy oral care. I've learned a lot and plan to continue as a patient as long as I'm in the area. Thank you to the entire team at Triangle Family Dentistry- Brier Creek! Keep up the amazing work! read more

Just went to the brand new Triangle Family Dentistry at Brier Creek and it's beautiful. I felt like I was walking into a model home/business. Everyone I encountered was friendly and helpful. Dr. Cappelle listened to my concerns and offered me treatment options. She didn't try to sell me the most expensive treatment which I am grateful for. The hygienist printed off an estimate of the costs and the potential insurance coverage. She was so nice and she showed me how to get a free whitening kit! I was even given a little gift bag on the way out. Not the usual dental experience. In sum, the staff was very accommodating and comforting, and I'm actually looking forward to going back next week for a cleaning. Five stars! read more

Alicia at the front desk was helpful and welcoming. The hygienist and dentist were friendly and made me feel comfortable.

I went when I was home for Thanksgiving and they were great about getting me in! They were super nice and helped me feel at ease after a long break from going to the dentist after a bad experience else where. They calmed my nerves so much and couldn't have asked for better! read more

Nice new clean office! I'm a very nervous patient and they were quite considerate and patient with me!

I took my young children for their first dental cleanings and they were both at ease and not afraid. Everyone is very nice there and they each got a fun goody bag to take home with them. read more

I had my 1st appointment and everyone is so nice and so incredibly awesome!! They listen to every question and explain everything over and over without giving a nasty face or anything! Didn't like going to the dentist before but now I DO ! Lol definitely recommend ! read more