I contacted Comfort Ambience in October to provide an estimate for an aging HVAC system. Mehdi, the…read moreowner, promptly responded and I had my estimate in two days. I really appreciate that there wasn't a whole sales pitch to wait through, just an explanation of what my options were and the experience of Mehdi and his team. I was also very happy to see the cost; it was lower than any of the other options. The replacement was scheduled and completed as planned. The only hiccup was that the system suddenly stopped working a week or so later. Mehdi showed up the same day and completed the quick fix (a loose fuse).

They got here on time and were amazing! Tarps were laid down for the debris. Everyone was polite…read moreand Junior gave updates on all that was going on. Very professional and they did a beautiful job! Five stars! I highly recommend!!!!! Thank-you!!!

One year ago, on January 11, 2024, i had a leak from the eave in the front of my house. They sent a…read moregentleman out to assess and fix it. I was charged for this repair and then referred to another repair company to have the plaster/dry wall repaired. Fast forward to last night. The leak starts again in the exact same 1st floor location, as you can see if the photos. I call and today, a young man comes out to assess - he acknowledges he knows nothing about repairs, doesn't work on them, has to ask questions and talk to his boss. He asked questions about the roof - when clearly there are no leaks on the 2nd floor - walks around asking other irrelevant questions, calls his boss, and comes back in to tell me it's the mortar this time. Excuse me? Basically, it's JIT"s way of saying I am responsible for paying for the repair they didn't adequately fix the first time around. IN fact, this guy, Ben, tells me that the guy who did the repair last year was NOT actually a repairman! How was I to know that?? I trusted what I was told and paid what I was charged. Apparently that's no longer enough. To now be told that I am responsible for something they didn't fix the first time around is inane and insane. And to make matters worse, when I call to talk to the owner, he's unavailable to talk. I am furious. I have a leak that will start up again with the next rain, an owner who isn't available to his customers, and a business that won't stand behind their repair work. Justin McCormack and Just In Time Roofing gets ZERO stars.

Great job on our gravel driveway. It needed grading and new gravel. Staff are friendly. Only issue…read morewas they kept changing when they were coming to do job.

Oh my goodness. Another low score for a local company…read more... Aughh. Where to begin? My sweetheart, the right Reverend Robin R., called around to find a contractor that would deliver enough rock to line our culvert (for a reasonable price). She did *not* go with the lowest bidder. (She's WAY too environmentally sensitive to do that). She went with the company that would leave the smallest carbon footprint, Mellott Contractors of Carrboro, NC. So what if it would cost $20 more than the lowest bidder? The environment is important, and we should all be good stewards... right? She spoke with Chris. Together, they came to the determination that we'd need "Class B" rip-rap: rock which is roughly 5-12 inches in diameter. She told him we'd need enough rock to cover 600 square feet in the culvert alongside our yard. Please remember that number, 600 square feet. When the day came, Robin was ready. She'd hired a crew of three men to spread the six tons of rock over the 600 square feet of culvert. I love her attention to detail. The problem is, the amount of rock delivered wasn't even CLOSE to what we needed. She protested. They contested. I demur. After spreading the rock across our ditch, Robin and the crew realized there wasn't nearly enough rock. Ever the problem solver, Robin had the workers cannibalize enough rock from other sites around our yard to make up some (and I stress, SOME, of the deficit.) They complied. We paid. And the job was left undone, really. (At least, according to what we'd wanted.) After I got home to a clearly unhappy Robin, we went out and remeasured. (I am, after all, a middle school science teacher, who is always chiding his students about the importance of measuring carefully.) The ditch that we wanted to cover was, in fact, only 525 square feet, not 600. So there should have been a fair amount left over... not the other way around. So what happened? Why was our rock delivery off by a whopping 15%? (If you compare the square footage we needed with what we asked for - 525 vs. 600, which turned out to be not nearly enough, we came out with an 'underage' of 15%) Robin called Chris, who assured her that their scales were checked WEEKLY by the state. That being said, why the discrepancy? Haven't the fine folks at Mellott been in business long enough to understand how much Class B rip-rap is needed to cover 600 square feet? Shouldn't they be the experts we homeowners defer to? Apparently not. Chris didn't want to haggle or discuss the reasons for our obvious shortcomings as mere customers. Let me be clear - another vendor had also stated that six tons would be plenty to cover that area as desired - so again, what happened? Did we REALLY get the six tons we paid for? Chris told Robin he would sell us more rock, plus delivery charges, but would "withhold" the "fuel adjustment cost." REALLY?!? He would not inflate the cost beyond the normal price gouging? Personally, I'm appalled. Robin really wanted the yard done, and opted to go with ordering another two tons. It has since been delivered, and Robin (bless her heart) managed to put it all in place by herself - without having to rehire the muscle to heave it into place. (Her arms are getting really buff!) The bottom line is, instead of an extra $20 to assuage our environmental conscience, we're out an extra $200, AND this job caused twice as much truck exhaust to be spewed into the atmosphere as should have been. Personally, I'm not pleased. What would you do?

Wally and Capital Stair was recommended by a friend, when I asked for help wanting to update my…read morebalusters on my stairs. From the pictures, you can see,I had the original standard white wooden ones and wanted to update to black iron. I had a few companies come out to provide quotes, including Wally. All three were comparable in fees but Wally seemed the most willing to explain the process. He educated me on my existing railing system and offered suggestions on my best options. I had a vision and Wally made it happen. He had several before and after photos of his work which helped. His company is insured, again, needed. He did the update in two days and his clean-up was impressive. I had a little sawdust but overall, acceptable. There was just one oops, he did leave my interior door to our garage opened when he left. Luckily, the car garage door was closed so all was safe.

Just had this project completed on 5/1/15. Had two companies give me an estimate, but what set…read moreCapital Stair Makeover apart was 1) price, 2) samples were brought, so it gave me an appreciation of the finished product, and 3) Wally came up with the design on the spot after listening to what I was looking for, and provided a visual for the end design.

Mr. Electric did an amazing job! I was having some issues…read morewith my lights not turning on, maybe due to a bad connection, annd I wanted to get some cabinet lighting put in to brighten things up a little bit. They provided fast service at a great price. CJ was very helpful with getting me set up with the right team.

We had a wonderful experience with Mr. Electric of Chapel Hill. We had a concern with…read moremoisture/condensation in our electric box. We contacted them and had a response within minutes. Their costumer service representatives were kind and very helpful. They were able to help facilitate a team member coming to the house same day. Josiah serviced our house and was very thoughtful and knowledgeable. We had a great experience and would most certainly call their team again when future needs arise.

I just had a horrible experience with Midtown Plumbing, LLC. They were scheduled for last Friday,…read morewhich I had to cancel for medical reasons, and rescheduled and later confirmed for Tuesday. They showed up Monday, which the owner insisted wasn't his fault because computer systems are man-made and make errors (after Amber the scheduler told me earlier that Monday's appointment was the one I scheduled, despite confirmations for Tuesday). The technician told me that it seemed to work out well on Monday because we already had the appointment for Tuesday. Amber, the scheduler, called and left a message for me Monday, right as the plumber left, to call to schedule completion of work, which -- given that we had confirmed Tuesday already -- I assumed was for the second bathroom in our house that was having trouble. I didn't get a chance to call her on Monday, because my entire day was messed up by the plumber coming on the wrong day, which the owner said again he was sorry that happened but computers make mistakes, continuing to blame the computer instead of accepting any responsibility for doing anything wrong. Tuesday morning came and went. No one showed. I called today and was told by Amber they couldn't come out until Friday now (as we've had two tubs and two toilets clogged for our family of seven). I scheduled that because I knew it would be unlikely to have anyone else out before then because I would be starting fresh with a new plumber instead of simply trying to get work completed that had been scheduled for Tuesday. She said they couldn't come Tuesday because I didn't have a clear path to the bathroom for their equipment to pass through, and I explained (again) that I didn't have that clear on Monday because they weren't supposed to come on Monday but that the plumber said Tuesday would be fine as long as the path was clear, which I assured him it would be. The owner insists all conversations were recorded, as a threat that I would be "legally responsible for anything I said" if I wrote a negative review. I hope they are recorded, because they support my record of events. He also said that because I was going to post an honest review about my experiences, he was canceling the already scheduled Friday appointment. (He did offer to refer to me to a few other places, which I declined because I don't want to work with anyone he would recommend after the poor service from him. But this indicates that he felt comfortable enough to refer me elsewhere, as he wasn't comfortable working with me but felt fine connecting me with colleagues.) I asked, "so you're refusing to complete my service?" And he said yes because of all the "he said, she said" dismissing that everything I claimed was on record. I began to cry, and he laughed. I have no doubt I would have been treated with more respect by the owner if I were a man, but my husband has been dead almost two years so having him call wasn't an option. Even if I'm misreading the misogyny, steer clear of Midtown. They seem fine at first, but they showed up on the wrong day, didn't show up on the right day, and then canceled the rescheduled appointment (rescheduled from the day they didn't come) because I complained.

I had a an appointment for Friday morning at 11 o'clock for a sewage drain issue. Got a message…read morethat the technician was available early so it came about 1030. After talking and letting him know what my problem was, he started working on it with the snake and clean out machine. He suggested the scope to make sure that it was clear and that obstructions were removed. The scope was another $345. it was draining fine, but not with a lot of water flowing through it from a hose and house faucets. So it seemed to be done until the next morning. My sewage was backed up again. I called Midtown plumbing and they could not come out according to the answering service. In the meantime they sent me estimates on repairing the root damaged pipe and replace it totally. It was between $3500 and $9000. after receiving the estimates, I told them to hold off coming back out and made an appointment with Streamline plumbing. They came out and used the snake several times, and without a scope. roots were certainly the reason, and they took care of it. With a hose, four faucets, and a toilet flush it never backed up. For their service, I paid considerably less. I spoke with the supervisor with Midtown to see if there was any type of compensation for their lack of results, I was pretty much told that I was out of luck. So, if not for the 10% discount for being a senior citizen, I'd have to say I would choose another plumbing company. Streamline Plumbing earned my money.

Working with Jason and his crew was wonderful! He was extremely communicative and they were very…read moredetail oriented when choosing the flooring and stain. Their guys even noticed some water in a bathroom and replaced the hose for free. They are just a wonderful group to work with and extremely reasonable from a pricing standpoint. I highly recommend them!!

I have engineered hardwood flooring that was showing random damaged areas and I had no clue what…read morewas causing it. Jason from Creative Flooring Solutions came out and looked at the situation and gave me a quote on the labor to pull the flooring up and put new flooring down after we discover what was causing the damaged areas. It turned out to be termites. It was a small job, but Creative Flooring was kind enough to take it on anyway, which I greatly appreciated. They showed up on schedule to do the job, vacuumed & cleaned up any debris, I then had a termite guy come out to do his thing, and Creative Flooring Solutions returned at a later date to put the new flooring down. You can't even tell there was ever an issue now. The communication was great whenever I had questions, the pricing was extremely fair and reasonable, and I was very pleased with the outcome & end result. Highly recommend this business!

PMA fence services was extremely professional and quick in giving an estimate, setting a date for…read moreinstallation, and finishing. I and my dog, love our new fence. i will definitely call PMA fencing for my next fencing needs...Thank you!