They got here on time and were amazing! Tarps were laid down for the debris. Everyone was polite…read moreand Junior gave updates on all that was going on. Very professional and they did a beautiful job! Five stars! I highly recommend!!!!! Thank-you!!!

One year ago, on January 11, 2024, i had a leak from the eave in the front of my house. They sent a…read moregentleman out to assess and fix it. I was charged for this repair and then referred to another repair company to have the plaster/dry wall repaired. Fast forward to last night. The leak starts again in the exact same 1st floor location, as you can see if the photos. I call and today, a young man comes out to assess - he acknowledges he knows nothing about repairs, doesn't work on them, has to ask questions and talk to his boss. He asked questions about the roof - when clearly there are no leaks on the 2nd floor - walks around asking other irrelevant questions, calls his boss, and comes back in to tell me it's the mortar this time. Excuse me? Basically, it's JIT"s way of saying I am responsible for paying for the repair they didn't adequately fix the first time around. IN fact, this guy, Ben, tells me that the guy who did the repair last year was NOT actually a repairman! How was I to know that?? I trusted what I was told and paid what I was charged. Apparently that's no longer enough. To now be told that I am responsible for something they didn't fix the first time around is inane and insane. And to make matters worse, when I call to talk to the owner, he's unavailable to talk. I am furious. I have a leak that will start up again with the next rain, an owner who isn't available to his customers, and a business that won't stand behind their repair work. Justin McCormack and Just In Time Roofing gets ZERO stars.

I contacted Comfort Ambience in October to provide an estimate for an aging HVAC system. Mehdi, the…read moreowner, promptly responded and I had my estimate in two days. I really appreciate that there wasn't a whole sales pitch to wait through, just an explanation of what my options were and the experience of Mehdi and his team. I was also very happy to see the cost; it was lower than any of the other options. The replacement was scheduled and completed as planned. The only hiccup was that the system suddenly stopped working a week or so later. Mehdi showed up the same day and completed the quick fix (a loose fuse).

Great job on our gravel driveway. It needed grading and new gravel. Staff are friendly. Only issue…read morewas they kept changing when they were coming to do job.

Oh my goodness. Another low score for a local company…read more... Aughh. Where to begin? My sweetheart, the right Reverend Robin R., called around to find a contractor that would deliver enough rock to line our culvert (for a reasonable price). She did *not* go with the lowest bidder. (She's WAY too environmentally sensitive to do that). She went with the company that would leave the smallest carbon footprint, Mellott Contractors of Carrboro, NC. So what if it would cost $20 more than the lowest bidder? The environment is important, and we should all be good stewards... right? She spoke with Chris. Together, they came to the determination that we'd need "Class B" rip-rap: rock which is roughly 5-12 inches in diameter. She told him we'd need enough rock to cover 600 square feet in the culvert alongside our yard. Please remember that number, 600 square feet. When the day came, Robin was ready. She'd hired a crew of three men to spread the six tons of rock over the 600 square feet of culvert. I love her attention to detail. The problem is, the amount of rock delivered wasn't even CLOSE to what we needed. She protested. They contested. I demur. After spreading the rock across our ditch, Robin and the crew realized there wasn't nearly enough rock. Ever the problem solver, Robin had the workers cannibalize enough rock from other sites around our yard to make up some (and I stress, SOME, of the deficit.) They complied. We paid. And the job was left undone, really. (At least, according to what we'd wanted.) After I got home to a clearly unhappy Robin, we went out and remeasured. (I am, after all, a middle school science teacher, who is always chiding his students about the importance of measuring carefully.) The ditch that we wanted to cover was, in fact, only 525 square feet, not 600. So there should have been a fair amount left over... not the other way around. So what happened? Why was our rock delivery off by a whopping 15%? (If you compare the square footage we needed with what we asked for - 525 vs. 600, which turned out to be not nearly enough, we came out with an 'underage' of 15%) Robin called Chris, who assured her that their scales were checked WEEKLY by the state. That being said, why the discrepancy? Haven't the fine folks at Mellott been in business long enough to understand how much Class B rip-rap is needed to cover 600 square feet? Shouldn't they be the experts we homeowners defer to? Apparently not. Chris didn't want to haggle or discuss the reasons for our obvious shortcomings as mere customers. Let me be clear - another vendor had also stated that six tons would be plenty to cover that area as desired - so again, what happened? Did we REALLY get the six tons we paid for? Chris told Robin he would sell us more rock, plus delivery charges, but would "withhold" the "fuel adjustment cost." REALLY?!? He would not inflate the cost beyond the normal price gouging? Personally, I'm appalled. Robin really wanted the yard done, and opted to go with ordering another two tons. It has since been delivered, and Robin (bless her heart) managed to put it all in place by herself - without having to rehire the muscle to heave it into place. (Her arms are getting really buff!) The bottom line is, instead of an extra $20 to assuage our environmental conscience, we're out an extra $200, AND this job caused twice as much truck exhaust to be spewed into the atmosphere as should have been. Personally, I'm not pleased. What would you do?

I had Trey, Raul, Bobby and their crew replace my builder grade carpet and engineered hardwood with…read moreLVP flooring. I chose 9" micro bevel Nakan style. Exceptional professionalism, friendliness, work ethic and respectfulness made it an enjoyable experience. They were careful to cover areas with plastic to cut down on the dust. They cleaned up at the end of each day. They showed up when they said they would and worked all day to complete my project in a timely manner. Jason is the owner of Creative Flooting and he patiently guided me through choices and styles. Excellent customer service!! When my budget allows, I'm scheduling to replace stairs and hallway. You need new floors? Call Jason right now!!

Working with Jason and his crew was wonderful! He was extremely communicative and they were very…read moredetail oriented when choosing the flooring and stain. Their guys even noticed some water in a bathroom and replaced the hose for free. They are just a wonderful group to work with and extremely reasonable from a pricing standpoint. I highly recommend them!!

Wally and Capital Stair was recommended by a friend, when I asked for help wanting to update my…read morebalusters on my stairs. From the pictures, you can see,I had the original standard white wooden ones and wanted to update to black iron. I had a few companies come out to provide quotes, including Wally. All three were comparable in fees but Wally seemed the most willing to explain the process. He educated me on my existing railing system and offered suggestions on my best options. I had a vision and Wally made it happen. He had several before and after photos of his work which helped. His company is insured, again, needed. He did the update in two days and his clean-up was impressive. I had a little sawdust but overall, acceptable. There was just one oops, he did leave my interior door to our garage opened when he left. Luckily, the car garage door was closed so all was safe.

Just had this project completed on 5/1/15. Had two companies give me an estimate, but what set…read moreCapital Stair Makeover apart was 1) price, 2) samples were brought, so it gave me an appreciation of the finished product, and 3) Wally came up with the design on the spot after listening to what I was looking for, and provided a visual for the end design.

PMA fence services was extremely professional and quick in giving an estimate, setting a date for…read moreinstallation, and finishing. I and my dog, love our new fence. i will definitely call PMA fencing for my next fencing needs...Thank you!

We got a leak in our roof which was only a couple years away from needing a new one. This company…read morejust completed our new roof yesterday. We have so many positive things to say! First, Tomas was very quick to reply to my request for a quote and then answer any questions I had. He came out within a couple of days to look and was very thorough. We asked for a price for the leak repair and a new roof. He was very reasonable with price for both and so we went with him. He came out to check the color and explained what he was going to do. Then after less than 2 weeks came out with a large crew and finished in 2 days which is great for our size roof. It looks great! Pics below he took from up top. If I had to say one thing - they could have cleaned up a little better. My husband found a lot of nails and trash in the back and side yards which isn't great for the toddler and dog. Otherwise and overall we were so pleased!! Thanks Tomas and crew!!

The public response to my initial review is just an attempt to minimize the real property damage to…read moremy home as a simple difference of "conclusion." The physical evidence proves I did not receive the skilled service I contracted for -- a low-pressure exterior soft wash (safely sprayed from 5-15 feet away, not inches) and a manual, ladder-accessed hand cleaning of my gutters. Major Panes actively advertises a dedicated "SOFT HOUSE WASHING" method, explicitly warning consumers on their website that "too much water pressure can strip paint and loosen siding, causing water intrusion issues to your home." They promise a low-pressure rinse where "the cleaning mixture does all the work so the water pressure doesn't have to." Instead, they sent an untrained crew that used high-pressure techniques. Because of the crew's lack of experience and improper techniques, my house received a high-power blast that caused damage. In his private email follow-up, the owner, Rob Taylor, openly admitted that their house-washing process "does require water to be sprayed at unusual angles" and confirmed they clean gutters by "spraying upward" from the ground. These close-up, upward angles violate industry standards for a safe soft wash. Their improper methods hit the house with such excessive force that it left a loose, warped HardiePlank board on the side of the house, permanent "tiger striping" (zig-zag pressure scars) on my exterior siding, chemical bleach spots, and internal flooding. Their poor chemical mixing left unsightly water marks and a permanent bluish-gray chemical stain on my factory-finished aluminum gutters due to inadequate final rinsing. Major Panes actively advertises an "EXTERIOR GUTTER WHITENING" service, promising to clean them with "the right cleaning solutions and elbow grease" using precise, manual hand-scrubbing. Instead, they went against their own advertised standards by blasting high-pressure wands upward from the ground, permanently stripping the factory enamel finish. Shockingly, their own website copy openly admits the highly volatile nature of these chemicals, warning consumers that if not handled properly, "there is a risk of the cleaning agent leaving splotches on your siding." The company's job listings make it clear that Major Panes actively recruits "Entry Level Techs" with no prior industry experience required. The listing openly admits that "Certification programs are available for bonuses," confirming that the techs sent to client homes are not automatically certified or properly trained soft-wash technicians when they are hired; certification is merely an optional incentive. They are putting high-velocity commercial pressure equipment and chemicals into the hands of uncertified, entry-level workers and charging consumers a premium rate of almost $500. They failed to shield or tape vulnerable entry points, like my door lock. If the tech wasn't spraying too close or at a dangerous angle, the water wouldn't have entered my lock and dripped down the door handle, making a puddle on the floor. The tech who caused the water to come inside even saw it dripping himself. The public response explicitly states that he had to "apply lubricant to the internal mechanism" of my door lock during his follow-up visit, and I personally witnessed him spray dry lubricant straight into the door handle chassis as well. He did not even bother to clean the chemical residue off the door handle, dismissively stating that it was dry. If his crew did not improperly blast high-velocity water directly into my hollow keyhole and handle housing, there would be absolutely no operational reason for him to lubricate the internal mechanical locking tumblers and handle springs. Applying a temporary spray lubricant to a chemically flooded lock and handle does not undo the long-term corrosive damage caused by their bleach mixtures. If this lock mechanism fails or corrodes in the coming months, Major Panes will be fully liable for the cost of the complete replacement and locksmith services. I did meet face-to-face with the owner, Rob Taylor--not Lindsey. Rob claimed during our driveway meeting that the resulting scars on the wall were just "paint on paint," which is an industry myth used to deflect from high-pressure spray tips being swept too close to a surface. During his follow-up, the owner removed the remaining spider webs and the hornet's nest that his crew had missed. But those basic details should have been completed the day the job was performed, and likely would have been if the crew had not arrived 90 minutes late, forcing them to take shortcuts and rush to finish. My concerns were not addressed immediately either; it took my public reviews to get a response from the owner, as the previous emails and surveys just gave me deflection and a lot of BS. I'd be very careful about who you hire and whether they stand behind their work.

I highly recommend Major Panes for window and gutter cleaning! They went above and beyond on and…read moretook care of every detail. Communication before, during, and after was excellent. The price quoted for the job was consistent with quality of work done. Our windows have never looked so bight and shiny! It makes the whole house look cleaner and brighter.