We had no idea that a leak in a toilet in our upstairs bedroom could cause such a massive headache…read more We waited for our general contractor to heal from a surgery and when he was still out we contacted a few people including SS Water Restoration. The professionalism and technical knowledge were what led us to work with this company. Stefan, Richard and his crew went to work ripping out water logged wood, boards and panels. They are familiar with our insurance adjuster.

SS Water Restoration did a great job of keeping me informed of the steps daily and the process…read more Shane worked on our house specifically and he kept me up to date and answered any questions I had. He also was very careful not to bring dirt or mud into the house by always taking precautions with booties. Alyssa did a wonderful job at working with my schedule and coordinating for us. Everyone is very friendly and is diligent to walk you through the process.

My vehicle has a function where all windows can be opened if a button on the fob is held down for a…read morecertain time. Unfortunately, this function was accidentally triggered during a bad thunderstorm and the whole car interior was soaked. Worried about water damage and the potential for mold growth, I started looking for companies that could fix the issue. 911 Restoration responded promptly and I immediately had them go to work for us. And man were these guys awesome. Everyone I interacted with was super kind and professional. From the phone call with the manager to the operators who came to deal with my vehicle, I felt cared for and that everything was going to be taken care of. With these guys, I didn't have to bring my vehicle in. They came to where I was and set up their equipment. My vehicle was soaked so it took about 2 days to completely dry it out. Shout to the operators -- Isaiah, James, and Willard. They were super friendly, had excellent communication, and came by every day of the service see how the drying process was going. You guys were awesome! My car was completely restored! Not one chance that there could've been any moisture left in my vehicle once they were done. I'm very satisfied with the work 911 Restoration has done. I highly recommend them.

God sent them to rescue me! They're the BEST GUYS that could've been sent to me during my house…read more catastrophe. My whole house flooded! They help assist me moving everything. Isiah and David were always available even for my after hour questions.

They were a quality company to fix my mold problem. From start to finish they were first class and…read morea pleasure to work with.

I wish I had the positive experience others seem to have had. I only scheduled a quote with them,…read morebut I'm not going to use them based on my experience. I was trying to get a quote on removing mold from my vents and possibly fixing ceiling damage. I guess they don't go to condo units all that often because despite telling the scheduler over the phone and in email what my unit number was, it was never included in my address. In my experience, most services will give you a notification that the technician is on their way. I got notified when the guy called me because he went to the HOA office, since he didn't have my unit number. The HOA wouldn't have known anything even if someone was there since I own my condo and am responsible for the inside. The guy arrived, walked around inside with his dirty boots, and only peaked into my vents which were my main concern. He did test the stains in my ceiling with what I assume was a device that measures moisture. Then he said "I have everything" and left. No "goodbye" or letting me know what he saw or what next steps could be taken.

Intensa dry services has done a great job assisting me with water restoration services. They…read moreresponded quickly to my request for services, provided a detailed quote the next day and started services quickly. They also charged a reasonable price and were very patient with myself and elderly mother and grandmother. The project managers John and Jacob provided great customer service. I definitely recommend working with Intensa Dry.

We had a water damage in our laundry room ceiling due to the leakage of the bathroom right upstairs…read moreand we contacted Eric (the owner) and he inspected everything and gave us a quote within an hour and he absolutely charged a very fair price for the quality of work he and his team delivered. I highly recommend Intensa Dry. They're truly professional with exceptional work ethics. Eric and his team did an outstanding job and the perfection was definitely more than what we expected. We are super happy with the services provided by him and his team and can't recommend them enough! Once again, Thankyou so much for everything you guys do!

Several months ago, we had a small fire in our kitchen. This fire required us to hire a…read moreprofessional restoration company to help get everything adequately restored. Fortunately for us, our neighbors had hired Restoration XP to do repair work the month before, and I remembered the truck. From the start, they were professional, on time, and thorough. Communication with the management and workers was always clear, and the updates kept me in the loop throughout the repairs. They were able to remove the smoke damage, clean the kitchen and restore the walls back to the original look.   Fast forward 12 weeks.   Last week my brother and his family came over, one of the kids left the sink on upstairs. Nobody noticed the running water for an hour or two, and the hardwood floors were damaged. I immediately thought of Restoration XP and called them up, and they said that they handle all types of water damage restoration projects and could help me out once again.   Twice in 3 months, I should probably put you guys on speed dial.   The only company I trust to do water, fire, or mold is Restoration XP in Plano.

Beware. They took over $1 million dollars of my personal property & never finished the job. Left my…read morehome open to rodents, water & pests. I am not the 1st. Formal legal demands for my over 3k belongings mostly priceless inheritance and collectibles. Strained my marriage to the point of divorce, worsened my health conditions, took all of my personal property money, allowed an X employee to break into my home and promised security cameras yet never provided them. They are currently dba Frontier Services Grp or Group (they change their name often). Owned by Will Beck & Stephen Scott III. BEWARE. PLEASE.

The most significant section of my home is my kitchen, and I was very upset when we experienced…read moresome water damage because I keep my daily routine in order in my kitchen. The crew was highly professional and worked fast to restore everything to normal. It is so nice to have a working and comfortable kitchen back without all the mess.

Overall negative experience with our bathroom renovation due to poor safety, workmanship, and…read moreproject management. Examples: a chandelier over the tub was mounted to a plastic box sitting directly on ceiling drywall with the cable unsecured along the attic floor; several items required rework, including a custom vanity with an off-center sink cabinet, unlevel countertops, and visibly slanted shelves; the plumbing work had multiple problems and the plumber and his sister were fired. Ther are many, many other things I could mention. The project took over eight months instead of the four promised, with work gaps of days and sometimes weeks. I met with the PM three times to create a timeline, but they fell behind every time. The only reason he gave was schedule conflicts with other jobs. One positive: Guillermo and Jose were responsive and fully guaranteed their work. They made sure I was satisfied with the end product before ending the project.

A pipe burst in our home while we were traveling. Our son met them there and they got to work…read morepulling out ruined floors and drywall. The company is preferred vendor of our insurance so no out of pocket and coordinating was seamless.

Our son left a faucet running in the bathroom and it flooded the bathroom and caused water damage…read morein two neighboring rooms as well as a room downstairs. PuroClean (Dan and his associate) were FANTASTIC! They were compassionate, prompt, gave great explanations and saved everything they could. We have great confidence in their work and couldn't have been more pleased!

They were super helpful letting us know what the costs would be. It was very reasonable however…read morewhile at a church function we mentioned what happed to our home and he was a contractor and did the work for much less. If we had not run across this we definitely would have used this contractor.

We made the mistake of closing our vents in certain rooms of the house, due to poor air…read morecirculation. I noticed black spots showing up around a couple of them. I got an estimate from another company. They were going to charge me ALOT to clean it; claiming there was mold growth that I caught "just in time." My husband wisely chose to get a second opinion. We chose these guys because they had treated a friend's house. The man who I had talked to over the phone and the two that came to clean were professional, yet patient with my questions. Lo and behold there was only dust build up! They even charged half the price that they had originally quoted (which was already a lot less than the first company.) We are so glad we went with them instead!

When a property catastrophe occurs, you need seasoned professionals to help you get your asset…read morerestored. RestoreNow has the experience, customer service and reliability to get you back on track. They are best in class for restoration and partners with you throughout the process. Don't wait any longer and give them a call!

From the owner: When disaster strikes, RestoreNow is your one-stop solution for full-service property restoration —…read morefrom emergency cleanup to complete reconstruction. Our Services Fire, Water, & Storm Damage, Mold Remediation, Full Rebuild & Reconstruction. 24/7 Emergency Response Locally Owned & Operated

The process was painless. Mo was referred to us and we were not disappointed. Work began very early…read moredue to heat and was finished by early afternoon. We are a one story, but their performance and professionalism was top notch. Price was reasonable and I will recommend them all day long to our friends and family.

I got more than 10 bids on my roof in 2022. Some bids you can tell they looked at the neighborhood,…read moreand just doubled their bid. Daniel, of Brown roofing, is great. He walked with me on the roof , showed issues and what we may have to do. I respect that they will not but new roofing on old, rotting decking. New hardware, vents, ridge cap, etc .They did the job, 5000 sq ft, in a day. Cleanup was fantastic. Pool, yard, dogs, everything protected. The material they use is commercial grade. If anything, get a free bid to compare. (They've now done 3 houses in my neighborhood!) Brian n Dallas