Definitely service oriented organization. They are so sensitive to families' needs. Thank you.read more

I can't even begin to express how wonderful they were. My baby brother died at the age of 18. It…read morewas a tragic and terrible time for my family, but Gay & Ciha helped make this as smooth of a process as possible. Mat took excellent care of my brother and my family. He said he treated and cared for my brother as he would his own child which was such a comfort. During the funeral, Mat ensured everything went according to our plan and preference while also taking care of us. Highly, highly recommended them.

The hallmark card has not been written to describe how wonderful the people that work at Stuart…read moreBaxter are! They came highly recommended and they certainly did not disappoint! From the time they picked up my husband, and I walked back into the room. There was a flower laying on his hospice bed, , such a comforting touch.. They listen to what I wanted for his funeral and visitation, and it was all good! I've never heard that's not how we do it, or that's not how it's done. They are amazing from beginning to end very professional. they are certainly a blessing at a time when you need it most! Nate and Mason and Jacob are amazing. Thank you again for everything that you did and continue to do. Mrs Kirk C

We have only positive things to say about Stewart Baxter! We needed their services in March of…read more2024 and primarily worked with Mason. He was absolutely wonderful. He was pro-active with helping us and we never felt as if we were asking too much or were a bother. Along with him, every staff member was helpful, compassionate, and very accommodating to our needs. Every ask we had, was responded to quickly and they were so caring. Their after-care team was very helpful and we had no idea they even offered that service. The building is beautiful and we thought seating for 300 would be enough, but we ended up with some standing. Even with that, all attendees were able to see and hear the service with the TVs and they offered live streaming, which was a need for our family. With over 500 people at the visitation, they handled the traffic and made sure people were safe as they were parking. The owners were both there at different times, making sure everything was going well. If there were any issues, they were transparent to us and we didn't have to worry about anything. We are so thankful for the staff at Stewart Baxter and would highly recommend them to handle your family's needs at possibly the most difficult time in your life. The family of Kyla Klima

I recently experienced an unexpected tragedy in my family. While traveling for work in Iowa my…read morebrother passed away in a vehicle accident. He was 2 1/2 hrs from home. I chose Iowa Cremation to assist with my needs. The 2 directors I spoke with over the phone were very kind and helpful; and when you are still in shock and maneuvering through all that needs to be done, that kindness certainly goes a very long way. Since I live out of state, everything needed to be handled via phone and email. They sent me the documents that needed to be signed via email. Later, when I received an itemized statement in the mail, it was then I saw a charge for "non-members" of $650. This, I then learned, was for ones that had NOT made 'pre-need' arrangements with them. I did see later, upon my closer examination of the many pages of documents that had been emailed to me to sign; that there was indeed a charge included of $650 for 'non-members'. Unfortunately, I had failed to look at that closely enough upon signing. I never imagined there would be a charge for something like that. I certainly now feel it a bit unfair to charge a 'penalty' (my viewpoint) for not being a member; especially since my brother did not even live in that state, and would not have had a 'pre-need' membership with them. This was, of course, an oversight on my behalf for not examining the documents closely enough at time of signing. I am writing to share my experience with others who may find themselves in a similar situation so that they may not be blind-sided by this 'non-membership' charge.

The staff very kind and helpful. They were very professional. Very pleased with the service…read more Respectful of privacy. Thank you

Very easy process to start online. Had great communication and were pleasant to deal with.read more

This funeral home has provided exceptional service to many family friends over the years at the…read moreCedar Rapids, Marion and Central City locations. Great personalities that kindly guide people in a difficult time. I appreciate Jeff and all the staff greatly.

Seems strange to rate a funeral home "Yay! I'm a fan.". But then again, I wore a red dress to my…read moreMom's funeral, so I suppose I've already disregarded the normal somberness that accompanies these things. I chose Murdoch in Marion for my Mom's cremation and memorial because we had my Dad's funeral at the Murdoch funeral home in Manchester, IA. The staff members were all respectful and helpful throughout the process. I had originally planned on using the Murdoch location in Cedar Rapids but changed my mind after we'd already sat down with the funeral director. Instead of passing me off to someone else he continued to work with me on the details and was at the Marion location for the memorial. That's going above and beyond in my opinion and I really appreciated it. My Mom didn't want a traditional funeral service but we wanted to have a memorial reception for her. It was obviously not the type of event they normally do at Murdoch (or most funeral homes I imagine) but they handled all my requests and didn't give me any push back at all. Ryan, the funeral director I was working with, was patient and helpful while walking me through the options for the service and obituaries. I was surprised how quickly they typed up the obituary and had copies for me to edit. They also very quickly got me pricing for placing an obituary in the Chicago Tribune. I expected both would be something I'd have to come back for later or would be emailed to me, but it only took about 10 minutes while I was busy with other decisions. When I showed up expecting a table in the room to put food and drinks on they had a table set up with everything I would need in about 5 minutes. Towards the end of a very long day I realized I'd have to figure out how to get all the flowers and plants home. Onore, who was helping Ryan and was available throughout the afternoon/evening for anything we needed, quickly let me know that they could deliver the flowers for free the next day. Maybe that's common for funeral homes to do, but I didn't expect it and I greatly appreciated it. These little things don't sound like a big deal but in the middle of a difficult time they make all the difference in the world. Now, when I say the flowers were delivered "free" I suppose that's probably not the right word. Maybe I should say "for no additional charge than the incredible amount they had already charged me". Had it not been for the incredible price tag of this modest event I would've given them 5 stars. I can't believe how expensive anything having to do with a funeral is. I can't help but think they're taking advantage of people, along the same lines as anything "wedding" related is automatically more expensive. I suppose this is probably more a comment on the industry, not Murdoch specifically. I would recommend any of the Murdoch funeral homes. They made a difficult time just a little bit easier and I can't say enough how important that is.

Phenomenal Service and really professional people! I cannot thank them for helping me through some…read morereally hard moments in my life! They are patient, trustworthy, and dedicated to service. CC

What a blessing to hire Michael and his wonderful company to provide loving care to our dear family…read moremember and honor his wishes. Everything went smoothly. I'm in a different state and the user-friendly online directions and forms were perfect and not intimidating. High quality service and continually expressed condolences for the loss of our loved one. They kept in touch via text, emails and phone calls with everyone and made sure we filled out the forms and completed them correctly. Then re-verified the addresses. We appreciate everything. They were prompt, very knowledgeable, professional, caring and accommodating. Explained the process and reassured us during the process. Which made the process easy for us. Loved one remains were shipped to us securely packaged. We highly recommend Cremation Enterprises. Be prepared for EXCELLENT service.

I know saying Thank you to all the staff at HSK isn't enough. I can't begin to tell you how…read moreoutstanding every employee is at HSK. From the moment Renée, the funeral director came to my mothers home at 5am, every single thing was done with respect, and with incredible care. I knew that I was turning my mother over to the right place. Mom selected HSK because of the outstanding job that was done when my brother passed away. Without a doubt if you call HSK for a loved one or even for yourself to check on future arrangements, you will feel these wonderful people will think of everything I'm not kidding. I was so upset and couldn't think what all I should be doing. Renee and her team of outstanding women calmly walked me through everything. This includes the obituary, the flowers, the guest book, simply everything. I don't know what I would have done without HSK care. I had never planned a funeral. I didn't want to say Good-bye. But from the moment my mother was picked up at her home, to the end of the funeral everything was completed. Even Thank you notes, extra obituaries, just everything was done with patience and care. Thank you so much to everyone at Hoffman, Schneider and Kitchen. I can't begin to tell you how perfect you made everything for my Mother and all the family. Even when my sister showed up late and messed with your schedule, the whole team at Hoffman Schneider and Kitchen shifted gears and made things look flawless. Again, I know a simple Thank You doesn't cover exactly how spectacular your wonderful team of women were for my mothers funeral. I truly don't think I could have done it without your care, thoughtfulness, organization, calming spirit and so much more. Thank you Renée. You are truly the best in Dubuque.

(this is for the Asbury location). From the moment the two representatives from HSFH entered my…read moredad's hospital room after his passing, to the final dropping off of flowers and gifts to my mom's house, we couldnt have asked for any better. Alanza (sp?) in particular went the extra mile with all aspects. She was respectful and followed our lead with the atmosphere. During the planning, she offered unbiased advice and had immediate answers to all our questions. During such sadness, her professionalism could not have been appreciated more by all of us. Thank you so much!