1. Tri-State Auto Sales

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Cincinnati, OH

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Tri-State Auto Sales

1.0 (4 reviews)
Closed • 10:00 am - 6:00 pm

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5 months ago

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Jeff Wyler Chrysler Dodge Jeep RAM - Jeff Wyler Chrysler Dodge Jeep Ram of Fort Thomas customer waiting area showcased in this photo, featuring comfortable seatin...

Jeff Wyler Chrysler Dodge Jeep RAM

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Wonderful car, and Addison my service rep was fantastic! Only glitch I had was some add-ons I…read morepurchased not being installed the first time I brought the car in (spray in liner), but my service rep had that fixed within a week. My surprise and frustration came after purchase. I was sent a survey and promised a tank of gas by the manager for filling out the survey. When I came in to drop off some papers and fill up the tank I was informed that they would not fill up the tank because I did not leave a perfect score on the survey (the question regarding everything being delivered in a timely manner as promised I gave 8/10 for the spray in liner). I own a business, we send out surveys to improve customer experience and fix issues in our practice. Apparently Jeff Wyler chooses to chastise the customer for honestly instead of using honest feedback to improve its operational practices. Why am I punished for issues related to Jeff Wyler's service department

Car buying is never "fun", but this was just about as painless as it could be. Our original…read moreassociate Morgan was a bit busy, so Michael was able to help us. He is a very personable young man. Michael and Rob were able to work with my son's budget and were not dismissive regarding pricing. There were some Hiccups and a slight discrepancy with the percentage rate, but they were able to make it right. The back-and-forth negotiation shenanigans were minimal, thank goodness. Morgan circled back around and we were able to work with him as well. Everyone was super nice and welcoming, as well as the finance guy.

Tri-State Auto Sales - usedcardealers - Updated October 2026

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