I would not recommend doing business with Tri State Auto Inc, Philadelphia, PA. This is a business with an immoral business practice model. This means that everything they do is legal, but very immoral to the consumers and comunity of the Olney and West Oak lane. What they do is completely lie to a consumer about an approval. I have proof of this via video and text messages. They take as much of a down payment as you can provide. This is after they lie to you about a bank approval. Then they will have you sign legal documents basically saying you are renting the car pending a bank approval. How they make their money off of you is by saying that the bank needs additional documents. Here is the catch twenty-two. It's going to take the duration of what your down payment was. What this means is that they let you use the vehicle until you have exhausted the $500.00 restock fee and the 35 dollar a day vehicle usage fee, which will be paid via your down payment. Now in my personal opinion, I could be wrong but a dealership who has been doing business for almost two decades should know all of the required documents needed to finance or lease a vehicle in the state of Pennsylvania. Ironically, Tri State Auto Inc, of Philadelphia PA who has been doing business for well over nineteen years somehow did not know that you can't apply for a loan in Pennsylvania without a Pennsylvania state I.D. or driver's license. Me and my fiancé clearly moved hear with Georgia State I.D.'s and driver's license, which is what they accepted from the moment we sat down with Millie to move forward with financing. Fast forward, so after having this vehicle for three weeks Tri State Auto Inc, of Philadelphia, PA regretted to inform me that the bank didn't want to move forward with the lease. The reason being of course that it took too long to gather the so called required documents. I fulfilled every requirement within a timely manner, but there were no intentions for a successful deal on Tri State Auto Inc's part. In my opinion it's a scam because with today's technology, you can determine a person's credit worth within a key stroke's time. If I wasn't approved from the beginning then that's fine I accept that. What I can't accept is being deceived in the name of immorally business practice making thousands of dollars of my hard-earned money. Their business model in my opinion is to bleed low income area people of all the dollars they can enriching themselves off of your financial or credit situation. The first day they lied about an approval they asked me to write a review about my experience at Tri State Auto Inc of Philadelphia, PA. My experience has been horrible. I recently separated from the Navy. In 15 years of service, and haven't had a horrific experience as much as I had at Tri State Auto Inc of Philadelphia, PA. It's so sad that I come back home after all these years of dedicated service to get beat out of a thousand dollars from a company that's probably been bleeding my community dry for the last two decades. No Justice. Eric D. Manigault read more

Honestly, my friend told me about this place and how it was a really good place to get used cars. So immediately i thought "great. All they're going to have is old cars." But I was so surprised when I pulled in and saw many of the cars weRe 2014 and newer. But anyways. I was interested in trading in my car. They made it as painless as possible and the car I traded in went towards my new car. Millie was so fun to talk while I waited for the financial guy to get me approved. Was on the road in my new Jeep Cherokee and took only a little over an hour! thanks tristate. read more

Amazing Experience Here At Tristate Auto, Good Atmosphere, Nice People. , would highly recommend to anyone with challengeable credit situations because the helped me get into a 2015 chevy camaro even with a repossession! Thanks Tristate Auto, You Guys Rock! P.S Other Reviews I have seen here seem to be mis leading because on google there rated 4.5 Stars and on Facebook 4.4 Stars. read more

Love this place! Millie and Ahmad are the ones in the office. The wait wasn't too bad. I have really bad credit so I was so surprised when they got me approved by a bank. After getting my 2014 Nissan Maxima, I got so many compliments. I really only expected to get approved for a really old car with nothing in it. But Ahmad and Millie really hooked me up. Thanks Tristate read more

Great place very helpful special ordered my Mercedes Benz with an amazing price an amazing payment just the way I like the vehicle with everything I wanted in it not sure what to buy come to tri-state they always know what to get you and I'm sure you will be happy I sure am thanks team tri state auto thanks Millie and Ahmad and sam read more

Great Dealership, didn't have the best credit but a good job, was not expecting to be approved for my newly owned 2017 fully loaded nissan maxima SL Platnum , it literally has everything! best part is the panoramic roof and sports features! Whats evan better is the monthly payment, only $388 a month! LOVE YOU GUYS! read more

Overall a great experience. I arrived as a walk in and they help accommodate me on the spot. They do offer online service for convenience of consumers. I definitely will be returning in the future. read more