Judging by the way it smelled upon entering the building, I assumed there would be dead fish…read morefloating or stuck to the filters but they all were like alive and kicking! So that's a plus. Not much variety. Didn't see much saltwater tropicals either. I asked about Betas they said they had ONE in the whole building placed out of the way. Kind of a dim and grubby vibe. Mostly seemed like a hang out for 50+ big bellied creeps.

It's like a hoarder's paradise. Many fish, some very large and old. The most disturbing thing were…read morethe chinchillas in the lower level where all the junk is sold. Dirty crowded wire bottom cages. The animals were quiet and looking depressed. Not even sure they are socialized as they did not respond to me at all. Talked to the owner who stated his son cares for them and they've just gotten out of hand, reproducing a lot. Geez- separate them! He stated they are not selling much. Geez- stop letting them reproduce if you can't sell what you have! Asking price very high, but owner states they will probably take them to the auction and get a lot less. Geez- if you know that, lower the price NOW! I found the whole store dirty and depressing. Garbage was piled up outside the door and an open compost pile of animal bedding out back.

Very helpful staff and volunteered to order dog food I needed that they didn't carry.read more

There's a girl that works there probably in her 20s acts like she owns the place She's always mean…read moreand rude. I took around 30 guppies yesterday. I tried to call owner but asked for wrong name. if he's there he will give a lil credit or change for a filter The young man is nice. He just says we will give them a good home Well she said you need to call first or don't bring them we just use them for feeders. I said well at least I didn't put them down the toilet. the chill guy was there. I said she's mean when she went to back. he said she's stressed well she's always stressed. Everyone everyone has stressed but when you work with the public, you should treat other people the way you want to be treated if you can't do that stay at home. The chill guy with the chameleon is nice. I usually get along with everyone. I guess she thinks she owns the place. It must be the owners daughter and she thinks she knows everything about everything.

We decided to try koi after a raccoon feasted on our 8 year old koi. Very knowledgeable and helpful…read morestaff.The tanks all were sparkling clean. Lots of store hours to accommodate your schedule.

Small but very clean store. Knowledgeable and friendly staff. They'll even order something for you…read moreif they don't have it.

One of the cleanest, well maintained pet shops I've ever visited!!!…read more The Aquatic Critter has SO MUCH variety and selection of fish and sea creatures; along with a good amount of reptiles on the second half of the building. All the animals enclosures were clean and in good condition and the place didn't smell awfully like most pet stores often do. I haven't bought anything from here personally, but I did enjoy some window shopping and was very impressed with the quality, variety, and cleanliness of this establishment.

I first visited Aquatic Critter back in 2020 when I brought my niece and her best friend (a child I…read morewas tutoring during the COVID lockdown) on a little field trip. Even then, I remember being so impressed by how kind everyone was and how beautiful and healthy all of the specimens looked. Today I returned to pick out a tank for my three-year-old daughter for Christmas, and the experience was just as great as I remembered. Every staff member I interacted with was friendly, patient, and professional. A special shoutout to Jack, who helped me today. He was incredibly patient with all of my questions, and he is extremely knowledgeable about fish care. He took the time to explain everything thoroughly, and I left feeling confident and excited to set up our tank at home. I'll definitely be returning after Christmas with my daughter to pick out her fish once the tank is cycled and ready. Thank you again to Jack and the entire staff -- you all made our day!

Been in a couple times over past year or so and my first trip was a young man who explained they…read morewere reorganizing the saltwater in the store. The store and tanks were filthy. Went back a few weeks ago and there was an older man with long beard on the phone. All I saw was a 4' square frag tank that was pretty dirty and no other salt fish. Freshwater tanks were dirty. I hung around for 5 minutes hoping to ask a question about when they order salt fish but he never got off the phone. I finally left and won't go back. He could have at least said hold on I'll be right with you but he barely looked at me and didn't acknowledge me at all.

Cant say enough great things about this fish store. Very friendly, knowledgeable and kind. Would…read moretotally recommend to anyone starting a new tank like us and needing advice.

New Owner as of two days ago! We're new in town and love to hit up all the reptile stores. So here…read morewe are. The owner was super nice and knowledgeable and would love to work with us in the future when we're ready to sell some of our baby geckos! Anyway, the store is huge and spacious with a variety of reptiles, fish, and some birds with the accessories to match. I'm sure it'll look even better once he's all done putting his final touches on it! So if you're in the neighborhood stop on by and support this small business!

I hired Aquatic Marine to install and setup a tank in my home and was promised "magazine quality"…read more Nearly a year later, we weren't close. I became frustrated with the tank when there was no end in sight, the work was chaotic, scheduling was near impossible, and I discovered that even after paying for routine maintenance none of my equipment had been properly maintained. I decided it would be easier to just start over with a smaller tank, so I gifted my larger tank to the owner, Kinny Parrott, and purchased a much smaller tank that I thought would be easier for them to actually finish and gave them a chance to live up to what they had promised. He and his service manager agreed with no hesitation to store my equipment and livestock until the new tank was cycled and ready to be setup. Instead, they misplaced half my livestock and his service manager came by one evening without any notice and dropped the rest of my fish into the tank before it was cycled and my gem tang and yellow tang both ended up dying. I sought out help from the store to try and save the rest of my fish, and an hour later, received a call from Kinny stating he was firing me because I was bad-mouthing him to his employees which was not the case. He lacks professional courtesy and the skills to deal with any sort of conflict and is one-sided in his beliefs. His communication style is quite aggressive and dismissive, which makes it hard to have an open and honest conversation with him. He proceeded to yell at me and told me that they would not be doing my install anymore and he was not going to return any of my equipment. He threatened us with attorneys and blamed me for being "too hands on with my tank" and said I had unrealistic expectations. He yelled at me on 2 different occasions using me as a scapegoat for both his personal and business issues and never offered an apology for unleashing on me. For months, he had told me that his service manager was overloaded, overworked, and on the verge of burnout and promised changes that never came. When our relationship ended, I was left feeling like their internal problems were passed onto me and I was fired as a result. When I got upset over being fired for no reason and him holding my equipment hostage, I got mad and Kinny proceeded to tell my wife that I must be bipolar. He finally agreed to return a fraction of my equipment after a battle, and several parts were still missing. He still has thousands of dollars worth of my equipment in his possession not including the tank. After gifting him a new tank, purchasing another tank without asking for any sort of discount, and spending thousands of dollars at his store, I was left feeling incredibly taken advantage of. I could go on and on about the customer service, problems that occurred during our time together, and retracted promises, but am hopeful that this brief glimpse into my experience will help prevent someone else from being lied to and taken advantage of. I had been warned about getting involved with Aquatic Marine, and looking back, I wish I had heeded the advice.

The whole staff was super friendly and knowledgeable. They had a great selection. Brennan was…read moreespecially helpful and knowledgeable. I would recommend this place to anyone looking to purchase fish/accessories/tanks etc. Brennan top notch 10/10 employee!

I came here in search of specific cat food and I found it here . It seems this is the only place…read morethat has it . The store was clean and had many different selections of cat food, dog food, toys. The store was very clean and the staff helpful .

Store very clean. Pet wash area clean and well stocked. Employees are very friendly and respectful…read moreof my family and pet. We bought the package for 5 washes for 40dollars. Great value.