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Tractor Supply

5.0 (2 reviews)
Open 8:00 am - 6:00 pm

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Photo of Pappa G.
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95

5 months ago

They got everything from underwear to baby ducks. Lots of choices and a huge variety of items. Fun place.

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10 years ago

Love TSCs everywhere but especially love the Cookeville TSC. Angie the manager is excellent and the staff is great as well!

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Ag1 Farmers Co-op

Ag1 Farmers Co-op

(2 reviews)

the small engine shop is a joke. charging for items that did not need replacing just parts swapping…read moreto make it run never really diagnosing the problem. Parts are expensive and the manager has told customers wrong and inaccurate information about mowers which later cost customers more money and the small engine manager denied everything. they act if as they are the only small engine in town and take advantage of everything to sell or charge the customer for.

This review is for the small engine repair facility in the co-op. The only reason they get as many…read moreas two stars is for the skill of their mechanics. The folks actually repairing the mowers are very good at diagnosing and repairing a problem. Where the problem is in their ordering, and the indifference in their management. I can't count the number of times I've heard the excuse, "The part we ordered is the wrong one/they sent us the wrong one." I can remember three times in the last three years, at least; and remember there were other times that has happened in the years previous to those, both to me and my brother. The amount of time they take to get parts is ridiculous. I can order a part from Amazon, or PartsTree.com (where I can see full-blown parts diagrams of my mower model), choose Free Shipping, and get the parts at my house in HALF the time the co-op takes to get a part. Where I can, and when my arthritis isn't crippling my hands, I do just that. Since knowing what part is failing/has failed on a mower isn't difficult to determine most times, I often just order the part and fix the thing myself. As far as management goes, their indifference to the trials they place customers through - due to the incompetence of ordering wrong parts and receiving the wrong parts - is atrocious. Apparently, it's never their fault if they order or receive the wrong part: it's always the place they're ordering from, and the customer is the one who must pay the price - in money or time, or both. Both my brother and myself have had our equipment sit in their facility for two- and three-plus weeks "waiting for the right part." Just recently, I had mine sitting there for the start of the fourth week after they "received the wrong part" a week previous: meaning they took two weeks just to order-receive-discover they had the wrong part. On the Thursday morning before the start of that fourth week, I stopped by in the hope of seeing that my mower was done. Nope. I was told the "correct" part had just arrived the day before (Wed) and they'd be working on it that day (Thurs). The shop-supervisor told me they'd have it "ready" that day (Thurs) or the next morning (Friday - the start of the fourth week). I call Friday morning: is it done? It's up on the rack right now. Now this is a mower they've had - likely - longer than anyone else's: or, maybe not, as regular as these hash-ups happen there. Was it prioritized to get done since I've been waiting so long due to the incompetence of their supplier (according to them)? No, even though I had just been in the day before and was told they'd be working on it that day (Thurs). When I called Friday morning, the lady at the counter went to check on it, this is where I learned it was "up on the rack right now"; she informed me - after I asked why it wasn't done Thursday - that the day before (Thurs) there had been only one mechanic in, and he'd been working on someone's fuel system. When I asked if that fuel system had been there longer than three weeks, she had no idea. Understand, all of us one the phone were being polite about the situation: only the questions themselves were sharp and pointed about the service involved here. During a point in this Friday morning, the shop-supervisor was on the phone with me: after the lady at the counter hung up on me thinking I'd disconnected because she couldn't hear me over loud noises in the shop. The shop-supervisor, of course, deflected any blame on their part over the part ordering mistakes or the lack of getting it done the day before. Because, after all, their shop procedures are more important than taking care of their regular customers. So, overall, they would receive ONE star on this rating from me. Only the skill of their mechanics rate them a second star. I would urge anyone contemplating using the services of the co-ops small engine repair shop to try one of the others. Twin Lakes online directory has two others listed in Cookeville: P&H Lawn Mower Parts Service on Spring Street, and Action Mower on Burgess Falls Rd./S. Jefferson south of I-40. For those of us east of Livingston out towards Byrdstown, there's an established fellow on Willow Grove Hwy right next to the old Independence Community Center. I haven't tried any of them...yet. My brother lives in Rickman, so I will urge him to try those in Cookeville, while I try the one near the ICC. My brother's been disgusted by the co-op for things like this for years, but I've kept him going there through persuasion. Now, their lack of service to their customers has cost them two. Not a big thing to them, they'll still have plenty of people who will put up with this...service. But, to all of you out there who read this, just be warned of what will - eventually - happen to YOU at the Overton Co-Op's Small Engine Repair Facility.

Tractor Supply - deptstores - Updated May 2026

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