I normally don't leave bad reviews, but I have no choice. I brought my 10 pound Maltese in for a…read morehaircut (this is the first time we've been here) everything seemed nice, even her haircut was fine. But later that evening I noticed my dog scratching a lot(the 14th), and today (a day later, the 15th), I found fleas. I called immediately and they told me, and I quote- "two dogs came in BEFORE Blair and they were infested with fleas. We sprayed Blair in hopes it would prevent her from catching them." I'm sorry, you could've told us before we dropped our dog off that you had an infestation? This is incredibly unprofessional and overall disturbing that you wouldn't notify me just so I you wouldn't lose money. My husband and I are now covered in bites, and my poor dog is so uncomfortable. Update- here is the screenshot of the date, time, and how long the phone call was. I have no reason to lie about a small business, I gain nothing from this, just keep this in mind before you consider bringing your four legged family member to this establishment. ‍

Took our Shichon here for the first time and we absolutely recommend this business. Had a very good…read moreexperience and love the bowtie. Will definitely be going back! Thank you for your business!

Went for a quick nail cutting for my dog. We were in and out very quickly and they helped my…read morenervous aussie by being so kind to her. Definitely recommend.

We take Ozzie there for daycare and he loves it. For the Labor Day holiday the pups had a great of…read morewhipped cream berries and bananas. It was adorable. They have great prices for nails and the people are very nice and clean.

This dog grooming business is closed and has been for some time. I used Leslie in grooming my dogs…read moreand she was excellent. I am really sad that she closed her shop

I called & made an appointment for 2 puppies. When I arrived to drop off my puppies, I was greeted…read moreby a guy with a mouth full of dip. I literally could see it on his lips. He asks if 1 is a good pickup time. I got them there at 9:45, appointment was at 10 am. I ask, could I get them a little early? He said he would ask & took my number just in case. I called the groomer because I didn't want her to rush, so if I needed to wait, I was taking my family back home. No one answered. Then I got a call from her that she needed 2 hours per puppy. She then let it slip she had 2 dogs scheduled ahead of us with a pickup time for 1. So she gave our appointment away, basically. I offered to wait because she said it would be 2 before she could be done. She said I would need to reschedule so she didn't rush my puppies through their appointment! Do not use these people, very unprofessional!

my Goldendoodle has been going here since he was a few months old. He is over 11 years old now. we…read moreuse the daycare we use the overnight sitting when I go on trips and The Grooming is excellent.

We recently went on a Cruise, and it was the first time we have EVER left our 2 pugs anywhere. I…read morewas a wreck but I only read good reviews about Dog & Co., so we decided to leave them there. The Pugs stayed there for 6 nights! They was just fine. They treated them as if they was there own. I baby my little girl a lot, and I am pretty sure they did the same. I am very pleased with the services here and if we take anymore trips We will definitely take our pugs to Dog & Co.!! I would like to Thank Everyone that took care of Bernie & Bella while we was away. 5 Stars

Excellent facility. Shannon is an awesome owner with great staff who are very personal and…read moreprofessional. My dog stayed there for a week. The staff lets the dogs out 3 times a day and stays out and plays with them. You can also have your dog walked for a small fee. The staff takes pictures of your dog so you can see your dog playing in the yard and walking. She was very happy when we picked her up!! My long hair German Shepherd was groomed here as well and the groomer did an incredible job. She looks beautiful!! Highly recommend you use this facility! The owner/ staff/ and facility are awesome!

For the first time in my dog's life I had need to board him. After a ton of research I decided on…read moreCooke K9-n-Friends and could not have been happier. They took amazing care of Ranger and he assimilated quite well during his stay. I highly recommend them!

Chewy.com is owned by PetSmart, or the other way around…read more I have been feeding this food for years. My dogs eat it and like it. My issue is with Chewy/Petsmart and Royal Canin. I get their food through an auto ship and they keep raising their prices. In one month, they raised their prices over $30 a bag AND decreased the size of their bags from 35 lbs to 30 lbs a bag. Last week I changed my auto ship because they had dropped their prices $37 a bag. Today, I got a notice that I was getting my auto ship, that I couldn't cancel it, and that they had raised their prices over $30 a bag again. I don't know what's going on with them but that's pretty messed up. They SAY the price increase is due to shipping but there is a Royal Canin plant 40 minutes from my house. It's not like they are shipping it across country. I could go pick it up myself for the cost of 4 gallons of gas.

This is the most friendly staff at any PetSmart I have ever been too, also they always say hello…read moreand welcome to PetSmart. The store is also clean and organized where everything is easy to find no matter what pet you are looking for and the best is that it doesn't even smell like an animal of any kind! My little Hobie (which is a Yorkie/Chihuahua breed) loves Jenny in grooming, she does a great job and I wouldn't dream of taking him anywhere else, she is extremely excellent at her job and so gentle & kind to my little boy just as I'm sure she is to all the pets that come thru the door. I highly recommend PetSmart in Cookeville, Tennessee!!!

I took my lab in 11-1-2024 for bath and de shedding treatment The total was over 70 dollars…read more After I got home, I don't think she had even been bathed. No decrease in shedding and she still smells like a dog! I had previously taKen our previous dog there and they always did wonderful.

Avoid Petco Cookeville grooming…read more Abysmal customer service. Made an appointment in advance for my two labradoodles. Followed Petco rules, including forms with vaccination records. Records came from our kennel, which has the vets' records on file. Two weeks later, when I arrived for my appointment, groomer would not accept my records. We were able to contact our vet up north for one dog, but the vet for the other (in Crossville) was closed on Saturday. I asked the groomer to call the kennel so they could send a photo of the other's record, but she refused. It had to be from a vet. When I told her the record is the same one the vet issued, she said that did not matter. The record must be from a vet. When I said that is not what the online registration form said, she said that did not matter. When I asked her to look it up, she raised her voice and said it did not matter. The discussion became a little heated and she refused to groom the pet. The manager, Seth, said it did not matter what the registration form says, that is their policy. I contacted the kennel, and they were willing to text a photo of the vaccine record, but groomer and manager said no. If they want a specific document, they should request it. Two weeks - and an hour drive from Crossville - all wasted.

This turned out to be a horrible experience. First of all, this is the most expensive mobile…read moregroomer around. Beware of all the up charges. I was quoted $200 but my final bill was $276. You get charged extra if your dog has a little mat. The mobile groomer has a travel fee and if you have two dogs at one house, you get double charged. This was my first time with this company and my dog ended up with severe razor burn around his bottom. I called to tell them and all they told me was that they do 500 dogs a week and only one out of every 500 has this happen. I was also told that my dog had crusted poop on his bottom, which is completely untrue and that's why the groomer had to shave so closely. My dog sleeps next to me so there's definitely no poop. They made everything out to be my fault and they took zero responsibility. I had to purchase a soft E-collar and antiseptic medicine to care for him - another $84. So overall, this grooming experience cost me over $400.

My sweet Charlee girl has been groomed by Molly's Pampered Paws mobile grooming service for a long…read moretime. I've never been to the actual store but have had nothing but great experiences with the mobile grooming. We've had the same groomer every time who services our area so your fur baby can get accustomed to her. It takes about an hour but she gets bathed, dried, cut, nails, etc. She always comes back inside looking so pretty and clean. They typically put a bow of some sort on her and I can snag a quick picture before she paws it out of her hair

I was very happy with the grooming of my two little dogs. No sign of any stress or anxiety from…read morethem when I got there to pick them up. It seem to me they would have been glad to stay a while and play. I been looking for a place that I was happy with since my groomer closed her shop a few years ago. I feel that I have now found the place as they are very caring and professional and seem to enjoy working with animals. Also, many thanks again as I had some trouble with my vehicle and they went above and beyond in helping me solve my problem.

From the owner: We are always prepared for any dogs needs and ensure that your pet will receive the best care and…read morelove. Their happiness and care is our priority and we strive to provide a service we would want our own pets to receive.

We just recently moved to this area and our 2 babies Belle and Winston were overdue for a grooming…read more We decided to try All About Pets and we sure are happy we did! They look fantastic and seemed to really like going there. We have scheduled another appointment. Thank you for a great job! Highly recommend bringing your babies here!

I have been taking my dogs here for boarding for years. The team there are so nice and love our…read moredogs as if they were their own. I highly recommend them.