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    PetSmart

    3.6 (9 reviews)
    Closed • 9:00 am - 9:00 pm
    Updated 3 weeks ago

    Services - PetSmart

    Bath and groom only

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    3 years ago

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    Ask the Community - PetSmart

    Petco

    Petco

    (7 reviews)

    I took my lab in 11-1-2024 for bath and de shedding treatment The total was over 70 dollars…read more After I got home, I don't think she had even been bathed. No decrease in shedding and she still smells like a dog! I had previously taKen our previous dog there and they always did wonderful.

    Avoid Petco Cookeville grooming…read more Abysmal customer service. Made an appointment in advance for my two labradoodles. Followed Petco rules, including forms with vaccination records. Records came from our kennel, which has the vets' records on file. Two weeks later, when I arrived for my appointment, groomer would not accept my records. We were able to contact our vet up north for one dog, but the vet for the other (in Crossville) was closed on Saturday. I asked the groomer to call the kennel so they could send a photo of the other's record, but she refused. It had to be from a vet. When I told her the record is the same one the vet issued, she said that did not matter. The record must be from a vet. When I said that is not what the online registration form said, she said that did not matter. When I asked her to look it up, she raised her voice and said it did not matter. The discussion became a little heated and she refused to groom the pet. The manager, Seth, said it did not matter what the registration form says, that is their policy. I contacted the kennel, and they were willing to text a photo of the vaccine record, but groomer and manager said no. If they want a specific document, they should request it. Two weeks - and an hour drive from Crossville - all wasted.

    Molly’s Pampered Paws

    Molly’s Pampered Paws

    (5 reviews)

    This turned out to be a horrible experience. First of all, this is the most expensive mobile…read moregroomer around. Beware of all the up charges. I was quoted $200 but my final bill was $276. You get charged extra if your dog has a little mat. The mobile groomer has a travel fee and if you have two dogs at one house, you get double charged. This was my first time with this company and my dog ended up with severe razor burn around his bottom. I called to tell them and all they told me was that they do 500 dogs a week and only one out of every 500 has this happen. I was also told that my dog had crusted poop on his bottom, which is completely untrue and that's why the groomer had to shave so closely. My dog sleeps next to me so there's definitely no poop. They made everything out to be my fault and they took zero responsibility. I had to purchase a soft E-collar and antiseptic medicine to care for him - another $84. So overall, this grooming experience cost me over $400.

    My sweet Charlee girl has been groomed by Molly's Pampered Paws mobile grooming service for a long…read moretime. I've never been to the actual store but have had nothing but great experiences with the mobile grooming. We've had the same groomer every time who services our area so your fur baby can get accustomed to her. It takes about an hour but she gets bathed, dried, cut, nails, etc. She always comes back inside looking so pretty and clean. They typically put a bow of some sort on her and I can snag a quick picture before she paws it out of her hair

    PetSmart - petstore - Updated September 2026

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