I've been taking the metro for a little over 6 years. Previously I'd go to the Okeechobee station…read morebut switched to the Palmetto station because of a scary incident I experienced and an acquaintance that was almost beat to death at Okeechobee station (no clue where the security guards were, probably sleeping as usual). Palmetto has an open parking lot which makes it easier to see what's going around. The security guards are attentive and they have one typically driving around the parking lot with a golf cart. If you need assistance or have questions for the most part they attempt to help you. The bathroom at this station needs so serious remodeling....I hate going in there because no matter how much they try to clean it it doesn't look like it (oh and don't expect paper towels to dry your hands because it seems that's non-existing in this place). Would love it if the metro left on scheduled time but a lot of times that doesn't happen thanks to every other metro being out of service (probably because they're so old). I do enjoy not having to deal with traffic so this is the best way to head to Downtown and nearby areas. Compared to other stations in the north this is probably one of the safest ones. Most people that ride from this station are headed to work, courts, or hospitals.

Positives: -There are security guards at all times. They…read morealso help with purchasing tickets at the kiosk if you're not sure how to do it. -The conductors are friendly and will answer whatever questions you have about the trains. -Trains usually depart at the same time. Very few times have I experienced trains running late. -Location is perfect, as it's only 10 min away from my house and very easy to get to, once you get past the Okeechobee traffic. Although there is a cargo train that runs through interrupting the street to get to the station. -There are hand sanitizing stations Negative: I am absolutely DISGUSTED that there is ONE restroom shared for both men and women. It wasn't like this about 6 months ago! They sealed off the ladies bathroom and made it so only staff could use it. So now the mens is the one that's open to both sexes. First of all, the very thought of using a restroom stall while a man is standing in there at the same time taking a leak at the urinal is atrocious to me. Secondly, it is so damn dangerous that it just drives me NUTS how they could let this happen!!!! Any woman can be raped and no one would even notice!!! Miami-Dade Transit needs to take action and segregate the restrooms once again because this is an active danger to women!!!

Customer service was very nice and helpful. They didn't hesitate to help us. It was a party of 4…read moreadults and 1 toddler. 2 of adults needed assistance , due to limited mobility and helped us bring luggage inside and onto the train

Started off they sent me to coach, even though I had a sleeper car. My attendee took my lunch…read moreorder, and a half an hour after it was exposed to be delivered, I pushed the Attendant call button, after another 15 minute wait, I walked to the dining car, where 2 employees were chatting;) how nice. I asked if there was a problem with my order of just plain old grilled cheese? Apparently it had been made and was ready on time, just waiting for my attendant to bring it to me..... hum, the bag had the time and my room # on it, so I picked it up and was told I should wait for him to bring it to me, which I ignored;) When I was getting off at my stop, inch trash had never been picked up. Mind you I paid $350 extra for the upgrade. So not worth it just FYI. They are severely lacking in customer service, seems to be a foreign language to its employees;) Food and ride were nice though;)

Excellent travel station No notes 10/10…read more Huge and great customer service The train station offers a multiple stop across South Florida up to Orlando The prices are economical and access to the location is easy

I took the Brightline from Fort Lauderdale to the Miami station, and the Miami station was nicer by…read morefar. The built-in food hall is pretty great, and the fact that it is in a building with other things, rather than the stand alone of the FTL station, made it feel much more integrated into city life. While I did find that Brightline created an unnecessary and undue amount of stress for a short day trip, I understand why this train exists and why people who are traveling. Despite having taken public transit, with the people mover broken, there was no way to leave the station in an environmentally conscious manner. Although on paper the walk to the Perez Museum doesn't seem too long, it is an unshaded route passing a mess of abandoned lots, construction, heavy traffic, and many unpleasantries that were very, very sad to observe. We had to wait in line with other people all ordering Lyfts and Ubers. Returning to the station was also difficult, trying to catch a ride in city traffic and worrying about missing the return train.

Rail and Metro stations can be better, but in South Florida, this is a pinnacle transfer station in…read morea working class area. An efficient enough site where two rail lines cross and can easily be used by both - and resultingly, densifying neighborhood that surrounds it. The staff is usually always very helpful and kind. The main criticism is that the trains don't come frequently enough! As to the actual station, as usual for a Tri-Rail station there's not enough benches... or trash cans. The Metro-side's construction often takes too long and I'm seriously concerned about the accessibility as a result. In addition, there's also so much anxiety if the train is coming and the trains don't run late enough. But it's such a net positive to have rail options (with signage and audio message in three (3!) languages) in this urban-surburban-car-dominated-megaopolis - and I support it fully and want MORE investment in stations like this to make it better - and have two lines cross like this is superb.

Worst experience ever the fact that they're are so many bad reviews at this point we should just…read moreboycott them the workers are also rude and disrespectful and fine you for talking to them a certain way and very unclean can barely sit on the seats cause of all the trash transportation in Florida is completely and utterly terrible

Worst experience ever the fact that they're are so many bad reviews at this point we should just…read moreboycott them the workers are also rude and disrespectful and fine you for talking to them a certain way and very unclean can barely sit on the seats cause of all the trash

This station is literally garbage! It is located next to two recycling plants, or garbage dumps…read more While waiting for the train, which often times runs late, you get a very unpleasant nee disgusting aroma. There is no bathroom nor security, not even cameras. So good luck with your personal safety! Until the area around this station is properly redeveloped, I would say to avoid it and take trirail elsewhere.

It's a rail station in South Florida ... so my criticims are based in the fact that its in an urban…read morecontext relative to the America the beige surburban hellscape that is the rest of the state; The terminal is sufficiently connected to the bus lines so as to build upon the locational efficiencies crossing a roadway and makes use of vehicular parking that doesn't make that the dominating element of the site... the station however does disconnected from the more walkable areas of the area and relies more on automotive transporation for the "last mile" travel. The City and County do a good job of having connections, but a walk anywhere? I don't know... As to the actual station, there are not enough benches... or trash cans. There's also so much anxiety if the train is coming, if you're on the right platform, and the trains/buses don't run late enough. But it's such a net positive to have bus and rail options integrated with each other in this urban-surburban-car-dominated-megaopolis. I support it fully and want MORE investment in stations like this to make it better."

Worst experience ever the fact that they're are so many bad reviews at this point we should just…read moreboycott them the workers are also rude and disrespectful and fine you for talking to them a certain way and very unclean can barely sit on the seats cause of all the trash

Pretty easy to navigate and the cheapest option to get into town. Followed the signs out of the…read moreairport to the main station, where you can pay for your $2.25 one way ticket by credit card. It was a very simple 8 stops to where I needed to go to Brickell, southbound. Lots of signage everywhere that gave you directions. Trains ran every 10-15 minutes.

I went to Miami for a quick trip and I went to the Centre to catch a train. It was clean and on timeread more

Safe and convenient travel for people going to the airport (such as Miami and FLL), easy shortcuts…read morewith the new express train but it saved you gas and money taking Tri-Rail.

This train station was constructed in 1927 and it received the inaugural run of the Seaboard…read moreAirline Railroad's Orange Blossom Express. The station is designed in the Moorish revival style. The city of Opa-locka was developed by famed aviator Glenn Curtiss who based his design off of an Arabian One Thousand and One Nights theme. The building is part of Opa-lockas thematic resource area which is a group of 20 buildings that are all in the same style. It was added to the U.S. National Register of Historic Places on June 25, 1987. It is located next door to the Opa-locka Tri Rail station.

Over the years Tri-rail has made some improvements and it is a very economical way to travel…read moreespecially to Miami Airport. Some of the passenger trains appear to have been updated with electric outlets. The schedule is also relatively consistent. There also seems to be more security in the train.

Great and convenient way to get to and from MIA. I've used this route multiple times to get from…read moreBoca to MIA for a flight. The fare is about 6 bucks and its approx an hr ride- about the same as driving without the mental load and headache. These trains are definitely not luxurious but there are plenty of seats and racks for luggage.