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    5 years ago

    I've been buying, getting mechanical service, and working with Kent and his pro Team for over 33 years - they are awesome!

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    Cities Edge Motorsports - Itemized repair order

    Cities Edge Motorsports

    (18 reviews)

    Kid lost key for dirtbike.... ugh. Needed new lockset - Dave was freaking awesome with helping me…read morefigure out what I needed, locating & ordering the right part for me. When picking up the part we were chit chatting and I told him about my grandkids & their dirtbikes ~ he was kind enough to give us some swag stickers they had for the kids' bikes and trailer. Yeah - HIGHLY RECOMMEND THEM!

    Bought a Honda navi from them. Great purchasing experience. Friendly service. My issue with them is…read morethe service department. I submitted two service schedules with them andboth times only received an automated reply stating someone will reach out. I've waited more than two weeks now with two online service scheduled request and two phone calls (both calls were initiated by my wife and I). Both times on the call was told that someone from the service department will reach out. It's been over 2 weeks. I get that they're backed up but maybe follow through with the phone call? Again, no issues with the people and purchase experience but service department leaves much to be desired. UPDATE: Christian from service department (nice guy) called today 6/5. Will update review again after service is done. Here's my update with the service department. I was sent an itemized repair order of the parts and labor on 6/8 for $584.70. Talked to Christian on the phone and confirmed everything is good per the quote on the same day. I got a phone call today 6/17 saying the bike is ready. But was told it's going to be $700+ (forgot the exact amount). This took me by surprised as it's not what was on the repair order. I asked why is it not the price quoted on my repair order and was told that he'll do some digging and call me back. He calls back a couple hours later and said that it needed a new battery (not sure how a new battery is needed if it's protected inside the bike and it's a brand new bike, was also told they don't know if it's covered by warranty). The updated cost is now around $650. This isn't even the full story. The very initial repair order was over $1000 due to replacing cosmetic items. So I said to only replace/repair what it needs to make the bike run (hence the $584.70 itemized repair order, attached photos). This would have meant that they would have everything inspected, so it's a little suspicious that a week later (today 6/17) I was quoted a higher amount until I refuted the total only for them to come back and say that it needed a new battery (a couple hours later). I'm not going to even argue. I'm just going to pay for the repairs but will make sure that everyone I know should stay away from Cities Edge Motorsports. Way too unprofessional and sketchy practices. It's unfortunate because I liked the sales team. I will take my business somewhere else. NOTE: I have not yet picked up the bike as I wrote this review. Will pick it up tomorrow 6/18. I want to see proof of the old battery.

    Winters Recreation

    Winters Recreation

    (10 reviews)

    What an amazing business…read more I was looking for a used golf cart for our seasonal RV located at the Clearwater Forest Resort two weeks ago in South Haven, Mn. A family friend recommended Winters Recreation located about an hour away in Sauk Centre. He bought his new golf cart there (thanks Bobby for the recommendation). I called Winters Recreation and talked to Ethan about my options and financing. Ethan was very clear and concise, and answered all my questions. I told him I would confer with the warden, I mean wife, and let him know the following day. The next day, Ethan called me back, and walked me through the order, and explained the financing options. I ended up buying a used 2022 golf cart that was fitted with a new single lithium battery (vs 6 conventional batteries!) that had an 8 year limited warranty. I extended that warranty to a limited lifetime battery replacement due to how expensive a new lithium battery replacement could be. Often running about $3000 or higher. I also asked for them to install a trailer hitch, bought a cover, and requested delivery to the Clearwater Forest Resort. Ethan said no problem. The delivery (in state) of the cart was broken down to two options. One week delivery or a two week delivery. I opted for the two week delivery from a little over $100, as that was cheaper than the one week option. Ethan then transferred me over to Jacob, who was in charge of financing. Jacob broke down the numbers for me, and took an extra $100 off the price due to their First Responder discount (thanks Jacob!). I got a good deal, and signed the paperwork online. Jacob said that someone from the delivery division would be contacting me by phone in a couple of days. Sure enough, the next day, I received a phone call saying the golf cart would be delivered to the campground by next Tuesday. Mind you, this was within a week delivery, not two! That was a nice surprise. Wow. Talk about customer service. There is a reason that Winters Recreation is the Midwest's largest custom golf cart and utility golf cart supplier. Just look at their reviews. Thank you Ethan and Jacob! I'll pass on how professional you guys are. Excellent service!

    Although I didn't purchase a golf cart from them, Thursday communication with me was very goodread more

    Tri-K Sports - motodealers - Updated July 2026

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