From the minute I called Glass America East Aurora, the reception was professional, friendly,…read morethorough and I was pleased above and beyond my expectations. I was referred to Glass America by Northtown Automotive. I couldn't be more pleased with the East Aurora locations service, value and follow through. I was in the shop and on my way home within an hour! I recommend Glass America, East Aurora highly and me and my family will go here whenever the need arises! Give them a chance, you won't be disappointed

These guys save me tons of money, and the work was fast and so far no leakage, perfect.read more

ABSOLUTE PERFECTION. My dad had a windshield put in today in his late model Mercedes and got both…read moreexceptional customer service (and help with insurance red tape) and professional installation (this place does a LOT of work with the local Mercedes dealership). As someone who had a repair shop for 20+ years, I know first hand that not all glass installation places are the same, or offer the same quality of work- this place is family owned and run, and their interest in service and the quality of the work shows. A rare thing for glass installation, which is why I took the time to post the review. Highly recommend this place.

Called Glass Act because my window shield on my truck cracked from a stone chip. I stayed at the…read moreshop while Glass Act replaced the windshield. Service, quality and price Excellent. At the end I was told I have a Chip Repair Guarantee. Come in and they will fix that Chip for Free. Who does that? Highly recommend.

Just had my wife's 2025 Outlander undercoated, and paint protection. They did a phenomenal job, and…read moreaccording to my Wife, communicated wonderfully with her throughout the process. We are extremely happy with the quality, speed professionalism & quality of the work done.

When I arrived for my appointment, I was directed to the service agent, Marcus, who was trying to…read moresell me more service besides the $2k one I got connived in January 2024. I had to repeatedly tell him no several times for other services that were not needed and I cannot afford. I was told it would take about 3-4 hours for my car to get coated, scratches that needed buffing out and any small indents fixed due to normal wear and tear. I was told after an hour and half that my car was ready. I go out to my car with Marcus, my car is dripping from water (I also had a package with Upstate in Attica, upon purchase, for undercoating.) my car looked horrible!!! The black all around the bottom of my car was not coated, my tires looked like crap ( not coated), scuff marks not buffed out. (I previously said scratches), and the indentation was not fixed! I questioned him about it and he told me to buy a pen with the same color to cover it up! What?! I told him I wanted to speak with the manager, Steven (I believe). I went out with him to show him my concerns. He told me it would be taken care of. Not!!! Only a few marks where my car had scuff marks were addressed, the rest hadn't been touched, the indentation was not fixed, and the black that is all around my vehicle hadn't been touched, as well as my tires not polished and it was still dripping wet!!! I just about had it at this point. A few day's later, I tried opening my sun roof, it wouldn't budge!!! Still it doesn't work. Yelp was the only source that asked about my experience. It is in the negatives for sure!!! I thought I would call them to get it done correctly. I wanted to cool down my jets before doing so.

My wife needed to have our rearview mirror reattached, and not only did they get her in without an…read moreappointment, they performed the service very quickly and with a high degree of quality! Their customer service was top-notch from the person who answered the phone to the technician who performed the repair! We have had windshields replaced here several times and wouldn't think of going anywhere else!

From the owner: In Business for over 35 Years In the auto glass industry, where you choose to get your car's…read morewindows fixed can make a big difference in the service, quality and price you receive; and choosing the wrong company can lead to a costly, drawn-out project that only fixes the problem in the short term.