Dennis is great buy a car or suv from him you will get a great deal great selection Michael leonard Car truck or suv van read more

It is a lemon lot!! My son bought a vehicle from them. On the way home power steering went out. We knew it needed brakes. But when the mechanic gets it in lift he said it isn't safe to drive. They wouldn't take it back and give us our money back read more

I will be taking this place to the attorney general. Their reviews are controlled. Previously they had bad, reviews. Right before I purchased that ironically changed. They offer a $100 referral to friends who recommend them. Not a wise idea to recommend them. Your friend won't be your friend anymore afterwards. They'll be on the line for a loan that's worth 4 times the vehicle they got. I purchased a 2014 Silverado. 3000 miles into the purchase I'm seeing major transmission issues confirmed by 7 different shops including the owner of tri city(Dennis) recommended shop. I was told by Dennis that if I had a problem I should go back in. He told my father that he'd take care of the issue free of charge. He told me that he wasn't going to cover it. He also told me I turned down a warranty. That did not happen. Was told there were no warranties and that there was no gap insurance. Turns out there was supposed to be gap insurance he just didn't offer it to me after I specifically asked for it. He claimed my brother in law denied the warranty after looking at the truck with me. My brother in law wasn't there during the purchase and he isn't making the purchase. And that doesn't mean that I don't want a warranty so it shouldn't be offered at all if it's an option. I don't believe anything that came out of Dennis's mouth that day is true. Contrary to his commentary from all of the reviews I highly doubt he's taken care of a single customers complaint. Especially when I've made time out of my day 5 times to go in and try to talk to him about this. 3 times he wasn't available. He was at the auction spending more money when he should be fixing his reputation and the vehicles that he does have so every customer that walks through the door that's falling off doesn't get stuck on the line for a vehicle that is worth $5k but was sold to them for $21k. Instead of polluting the streets with boneyard vehicles he should be fixing them and then selling them. A major transmission defect in almost every other review is outright pathetic. I'm sure I'll hear "why'd you purchase with me then?" Because supposedly Dennis is my fathers friend. Well some friend Dennis is. Screws his friends kid over and doesn't even think twice about it. He can't even remember the stories he does have about my dad. So now I have to deal with a $6k repair for a truck that has half a life. So the entire value that I'm going to end up paying is $26,000 for a vehicle that isn't even worth $5,000. Per Kelly blue book a "fair" price is $10,000 on the high end. Thats if there are small defects maybe a leak. Not a transmission. You're better off getting a vehicle from Facebook market place. You'll pay less and keep the extra money for repairs. After a transmission repair the value depreciates. Therefore guaranteeing that I've lost $15,000 to Dennis. If someone stole $15,000 from you how would you feel? That's how I feel. I needed a truck. Not a large object that takes up space on a city street that can barely move its own weight. Not something that couldn't haul a 2x4. This one can't move its own weight without the transmission slamming, slipping, and stalling out. Why? Why is that acceptable? Truth is that it's not. Dennis wasted 4 months of my life and continues to waste more and more time. Sat in front of him one day watching him supposedly call the mechanic he insisted that I take my truck to for repairs. He faked the call right in front of me. I called, I verified. Why do you think you have the right and are justified for this behavior? Why aggravate someone who's already aggravated. Stay away from this place. It's not worth your time, your money, doesn't matter if you've got poor credit. There's someone else out there that won't treat you the way he treated me, my family, or my friends. $100 referral isn't worth screwing over the people in your life and costing them thousands more down the road. read more

Do not trust this company. They sold me a car with serious and dangerous frame damage 20 days ago. When the vehicle was brought in for a basic oil change, the vehicle was found to have very serious and dangerous amounts of frame damage making it unsafe to be on the roads. It was so noticeable, that the dealer must have known about the issue before hand but still decided to sell me it. They refused to give me the money back and tried to sell me other expensive car, but I don't trust them. This matter will be brought up to the Consumer Protection atty and will be brought to the Court. Reply to Tricity Auto Owner, I confirm this is the case for me, so please don't tell lies. I don't blame JT (your sale managers about this because he is a nice guy) but Dennis, you were the person who sold this serious and dangerous amounts of frame car for me in purpose. When tire plus let me know about this dangerous frame damage, recommended this vehicle not to be driven due to safety concerns (I have all the needed documentation with me) after 17 days I purchased from you, I brought it to your shop, you didn't solve this issue but let your staff worked with me. Dennis, you are making money "stealing money" from your customer and put your customers lives in danger. You are doing the wrong things. You offered me a store credit of $2271, and asked me to use this store credit, and you wanted me to loan $7000 in order to buy another $9000 car from you, which I didn't accept it. I wouldn't give you any pennies because I don't trust you anymore. Everyone would do the same in my position. You are talking about the law. When you sold this car to me, you told me all of your cars were inspected by your mechanic and this car worked great ( you already knew I have witness) . Even though this is a used car, you are now being deceptive that falls under the lemon law because the car is in very dangerous driving condition. I don't hate you and I have no reason to hate you, Dennis. The fight hasn't been started yet, me, my witness and my lawyer will see you at the court and will report your business to the government. I am preparing an email sending to our company corporation 14,879 staffs, and I will ask them helping me giving you reviews about my case on FB, google or wherever I can find you. All I need is please return me my money, I will stop fighting with you and remove our reviews. We end this before too late. read more

Tri City Auto - Car Dealers Near Me - Minneapolis, Minnesota

After my car was broken into and vandalized I was left in a tight spot. A good friend of mine found a deal on a '05 Chevy Impala and for a week I was told by Tri City owners brother, Mike, the car would be mine with a little $$ down. After a bit of a run around I was finally told an exact number, the keys were handed over to me, and I was told to show up to the lot the next day at noon to finalize the paperwork and hand over the money. I went home that w/ night-keys in hand- excited about my new purchase and about the thought of being on the road again. The next day I called up to the lot at the agreed time to let the know I was running late. I told the staff over the phone my name and the details of the purchase and that I would be there shortly. His response showed no kind of confusion or misunderstanding, he only said ok and we'll see you shortly. But once I arrived the mans tone changed entirely. As a matter of fact the staff working has no idea who I was or what car I was referring to because there was no such vehicle on the lot, none of that was mentioned to me 15 minutes and 20$ earlier when I had called. I was upset and my irritation showed...instead of being met with any type of curiosities he used a condescending dismissive attitude to tell me to back off and pushed the responsibility off on someone else. I told him I wasn't upset with him but for a week had been drug along to believe I'd be getting this car and now I was getting fed up. He pointed me outside to the owner. Outside the owner was in his truck. The night before he had been in the driveway where the Chevy sat and had told us the sale was his brothers to decide and not his. So his brother came up with a $300 payment down agreement and handed me the keys. But this day the owner changed up mind stating he never okayed anything and called his brother wondering why I even had the keys. Dennis gave Mike my number since before I had only used relayed messages through our mutual friend and that was as far as help as Dennis was willing to help. He treated me like some kind of simpleton and asked why I thought I could even get a car for that cheap...I tried to explain I was only putting money down and his retort was that it wasn't even enough for the tabs and docking fee and that the car wasn't going anywhere and then he drove off. Mike who I had made the original deal with called my phone and said he had contacted my friend earlier and thought I knew it was a no deal. So after a week of waiting the entire thing was a bust....and no one at the lot that day seemed to care that I was an innocent victim caught in a mess of family rubbish. So I stood there like an idiot thinking "what now?" I told the brother I'm not in the business of stealing cars so he's welcome to have the keys back but I wanted to be compensated for the cab and the money I put into the car the day prior (the cars power steering was shit and it made loud obnoxious noises when I tried to turn) initially on the phone he agreed wholeheartedly that the mess would all get sorted out. But once he physically arrived it became a different story...and he even brought a women with and threatened violence! He wanted to pay the friend who introduced us the money instead of me...even though I was the one who needed compensation, not my friend. He told me "you have no idea who you're messing with" So essentially I got stuck in the middle of a brotherly spat where whether or not Dennis- the owner- of Tri City auto was responsible for the mess he sure as hell wasn't going to do anything to help fix it. Instead, I, a 29 year old girl who no's nothing about cars or car sales was left to console myself and deal with a juiced up brother that was mad Bc his bro Dennis didn't like the deal he had arranged. The brother I was making the purchase from even tried to make it sound like the plan was some how my fault entirely! When all I did was bring cash to the place at the time I was told!!! Smh...never in my life have I had such a headache from car purchase. How they have managed to stay open this long, idk. My heart rate is up. There wasn't even an apology or a pretend attempt to ease some of my frustration, but frankly these are the type of people you don't want it from. They buy cars at police auctions for 200$ put 100$ into em' then sell em to girls like me who know no better for $2,500 by convincing them they're getting a good deal then bask unabated in the profit, gross...ripping people off is their business not helping people out. I'll stick to fb marketplace. read more

Do you like to be treated like complete garbage when you buy a car? Go to Amy at tri city auto! she will talk over you and be rude! Perfect employee for Dick's! Came into buy a car credit is not the greatest but I make well over enough to pay for the car a month I recently paid off a car in under two years it was brand new my income is several grand a month and Amy had the nerve to ask if I had a dog or a couch to bring in to trade for my car come on in today to get scammed! Let them put you in a dump today! read more

Bought a car her about 3 years ago, thought at the time things were good. Jump to present day, I went to inquire about a new vehicle at another dealership and found out for the first time "EVER" that I was sold a car that has a SALVAGE Title. Mind you never even knew what this was or meant. PLEASE PLEASE PLEASE do not purchase from them. $11,000+ later and still paying on it all to know that it was never supposed to be sold to me. SMDH Destiny P read more

They don't even deserve the lowest star possible. Very dishonest people. I understand it's their business. I had bought a Mini Cooper and after 5 minutes driving off the lot, the car was overheating. I had called business phone and personal cell numbers I had. Salesperson Drew never responded, I even texted his cell. I thought maybe it needed an oil change. A few days later, the coolant reservoir exploded, which made it undriveable. After it was fixed, the supercharger, (every) gaskets, and water pump went out. Had to be replaced and cost almost $5000, the Reservoir I believed cost at least $1500. Power steering and p/s pump w/core cost another $800. I basically bought stress and was stuck with finance loan for 3-5 years. Everytime I turn around and fix something, the next day something else is wrong. I finally ran out of resources. I went to a KIA dealership and they were very helpful. They're still salespeople, but my life and safety on the road mattered. Save yourselves the trouble and pay extra money, you'll get a much reliable vehicle and trustworthy people outside of Tri City. Go somewhere else!!! read more

Bought a car from here, seemed like trustworthy people they told me the car was in good condition and needed no work. Less then a month later encountered my first problem took it into the shop and needed $1000 of work. Now has been less than a year and the radiator on the car is blown and it is undriveable. Still having to pay off a finance loan for a car I can't even drive which makes it hard to afford a new car. read more

I usually don't write reviews, but felt I would be doing a disservice to all potential car buyers if they are not made aware of this place. Never have I seen people lie to the teeth just to make money. Bought a 2004 Mitsubishi Endeavor from them. 5 miles down the road after I got it, check engine light came on. Obviously, they had cleared it off just to make the sale. I ended up needing to completely replace the catalytic converter costing over $2000. The place is horrible, the people are horrible and insincere. Car buying is not just about the car, it's about building relationship with the people. But these are not the kind of guys I would wanna have anything to do with. Nothing about my experience with them has been pleasant. Safe yourself trouble and go somewhere else. RUN, do not walk, RUN AWAY from this place. DO NOT do business with these dishonest people. HORRIBLE HORRIBLE PLACE! and please spread the word if you can. read more