On May 21st at 2:45pm I called to get an estimate on a mouth guard for by wife. The receptionist…read moretold me the cost would be 400 dollars. I then asked nicely if she could describe their product and what made it special to justify the cost. I told her I wanted to compare it with a less expensive mouth guard product I had purchased from another dentist. While she was describing their product she started to speak in a smart aleck tone. I told her that she was not be very professional speaking like that. Her response was telling me that I should just buy the mouth guard from the other dentist and then hung up.

Dr. Thomas is indeed a good man. When I moved my family to the area, I looked around quite a bit to…read morefind a dentist I could trust to look after me and my entire family. It can be very hard to get an appointment with any dentist in less than six months, but I went in for a cleaning on short notice due to a cancellation. Then, he arranged for his staff to come in a for a few extra hours the following week so he could see my wife and three kids. He and his staff have been great, even helping sort out some weirdness with insurance sending checks to me instead of to them. One review of one star here is not a basis whereby anyone makes a decision. Grace Dental has a five star average with over 600 reviews over on Google. That's the real story, not a review that frankly, I find suspect in its description. There has to be some other thing going on there. (She even says she had been going to Dr. Thomas for years.) I'm adding mine because Grace Dental doesn't deserve the rating shown on Yelp right now. I give them an enthusiastic thumbs up.

I've had hundreds of dental hygienists in my lifetime. None were as great as Breanna Crowder. I…read morehighly recommend this practice and Breanna in particular, she's the best. Thorough, gentle, caring, and absolutely awesome!

Very kind, gentle and professional. Everything was explained thoroughly, options were presented and…read moreno rush or push to which decision I should make. I felt safe and cared for. The office staff were very kind and knowledgeable. Thank you.

This "doctor" owns another company, Wood Construction & Remodeling in JC, and his employee Hunter…read moresigned a contract with us months ago, getting $33k and never swinging a hammer. A total stranger told me, oh he's really a dentist. I said, I'm glad he's good at something because as a contractor he stinks. I filed a complaint with the Better Business Bureau and they tried to contact him but he ignored them like his employees ignore people they have contracts with. He even REVIEWED his OWN business on the Wood Construction website! Since my negative reviews on Google etc for Wood C&R LLC get ignored maybe I'll have to get my teeth straightened by $33,000 to get his attention. How do they sleep ripping off disabled old ladies like me? I'm living in a wreck of a house for months with nothing but excuses and he lives in a mansion... Give me my money back "Doc." Signed RH in Gray.

My wife and I are both patients in the Bristol office here and it is hands down absolutely the…read moreworlds worst billing process I have been a part of. Bills change each month, they add late fees to payments when we have already paid well over 3k. Billing lady in the Bristol office talks faster than any used car salesman and if I wasn't already in the middle of this I would use another dentist just for the billing nightmare that happens here. If I could leave zero stars I would.

Dr Moore has been my dentist since 2013. Times when I've had dental insurance, and times when I…read morehaven't. Today, as a self pay patient, the doctor and his staff once again treated me with the utmost respect, were willing to consider my financial situation (instead of pushing me into something), and worked with me to get a treatment plan that suited me, my finances, and the future of my teeth. I've had extractions, cleanings, and root canals at Dr Moore's office, and everyone there is so kind and knowledgeable, I just won't go anywhere else. I haven't needed it, but they do provide sedation dentistry for folks who have a dental fear. I would recommend them to anyone. His office is on Roan right next to Boones Creek Pharmacy (another great local business), he's a Tennessee native, and a veteran. Make an appointment.

My parents have gone to Dr. Moore for years. He and his entire staff always give quality service…read morewith an emphasis on customer service. This is a hard mix to find, especially in the medical profession. I was particularly impressed with my parents' last visit. This practice has taken all of the necessary steps to protect their patients against COVID-19. For example, we waited in the car until it was time for my parents' appointment. Staff came wearing masks to the car and escorted my parents inside and returned my parents at the end of the appointment. Also, staff took the time to explain the results of their exam to me and invited me to use their restroom or bring coffee back to our car while I waited. This was a very nice touch. My parents and Johnson City are very fortunate to have Dr. Moore's practice.

Only problem is they don't have a restroom, but the people were great…read moreI don't have anything else to say so I'm just trying to fill this in

If you dont want to be escorted to the backdoor like a criminal because you came to ask why their…read morenot honoring their warranty. After spending over 27 thousand dollars . Do not go here. I promise you. You'll regret it. I was lied to and cheated. They can spin it anyway They want to. They know what they did. Then they blame it on people that dont work their anymore. I only gave one star because u have to to write a review.

WHAT AN AMAZING WONDERFUL Practice! EVERYONE there is so helpful and Kind…read more Dr Kathy Sanders is AMAZING. She explains everything and will make Sure you understand, and she Cares about you And your Health! If i had known about her before i could have saved myself alot of anxiety , Trauma and Money!! Thank you Dr Kathy Sanders

Dr. Sanders and her team are the best of the best. I have experienced gentle care in a professional…read moreenvironment. Their hygienist is top notch and the front desk is always warm and friendly. Thank you all for providing such pleasant visits.

Great staff. Did not feel rushed. Took the time to hear my concerns. Would highly recommend.read more

The entire staff is the absolute best!! I've had really bad experiences with dentist growing up, as…read moredo we all, and I was crazy anxious but everyone made everything super comfortable. Dr. Chreech is amazing! She make everything feel relaxed and calming. The staff is there for you. Best dentist experience I've ever had!

I love my Dentist and the staff professional, but friendly down to earth and he has fixed my teeth…read moresince he started

Never judge a book by its cover, or be fooled by the wolf in sheep's clothing…read more If you are wanting an experienced dentist and staff that provide EXCELLENT dental services for a more than fair price as, opposed to the price-gouging service charges to pay for the "modern, state of the art" office, then this is where you need to be. The office may seem outdated or "Fred Flintstone" as one mentioned in another review, however the services are not! I would rather pay less (fair price) for EXCELLENT services than more to pay for the dentist's bells and whistles and shoddy services any day! Try the services before judging the book cover. You may just be pleasantly surprised.