Only problem is they don't have a restroom, but the people were great…read moreI don't have anything else to say so I'm just trying to fill this in

If you dont want to be escorted to the backdoor like a criminal because you came to ask why their…read morenot honoring their warranty. After spending over 27 thousand dollars . Do not go here. I promise you. You'll regret it. I was lied to and cheated. They can spin it anyway They want to. They know what they did. Then they blame it on people that dont work their anymore. I only gave one star because u have to to write a review.

I'm super happy with my new dentures they look great. I have a couple sore spots but that's to be…read moreexpected they got me an appointment within a few days to fix them. The extraction was easier than I thought it was no big deal. Be warned though the numbing shots hurt like hell they have to get the needle into your bone so yeah that part hurts but it's pretty quick. Thank you dr pettel "spelling is probably wrong" for being super caring and as gentle as he could be. I would recommend affordable dentures to anyone.

The work done by the dentist was great. Expensive but great. The office staff act like they do not…read morecare if you are there or not. Terrible. I was told that I had an appointment via letter for follow up. I then received another letter cancelling and changing the date. When i arrived for the appointment the office staff who did not greet me and I had to get their attention told me I had not appointment. I explained that I drove an hour and a half one way for this appointment. They basically said if I could not produce the letter that they could do nothing. I did not have the letter. I have never had to produce a letter or an appointment card to prove that I had an appointment. I asked for the office manager. I felt like I was being called a liar. The office manager came up looked at the computer and had the same response. No letter. No appointment. I asked her name and she stated Gerlinda. I replied you are the one that sent the letter as I recalled the unusual name. Still no appointment , no Ill try to work you in. Three hour drive round trip for nothing, When I got home I got the letter and called back, They said sorry. Terrible way to do business. The national number was no better. Said they would call back in 24- 48 hours. Its been a week with no return call. I called them and they representative stated I am looking at your complaint and it states resolved. I asked how is that possible when I have never spoken to any one, Wow

Honestly if it wasn't absolutely necessary to have a consistent endocrinologist for my type 1…read morediabetes, I would NEVER go here. There's never been a time where I've needed to change a prescription or do a slight edit of my medication's, that they haven't given me the longest runaround known to man. I have an issue with them every single time. Communication there is TERRIBLE. I am the only person to advocate for myself. I know truly the issue is Insurance and the demand that is on doctors to hurry, but I could not feel more: not listened to, not taken seriously, than when I'm there seeing Kacey. There is a particular person at the front desk that is always rude. They always treat you like you are the biggest inconvenience, and all I'm trying to do is literally stay alive as a type one diabetic. This has been going on for years with them, but this past situation with my Omnipod's, really sent it over the edge for me. Because of their inconsiderate unprofessionalism, I was completely without an insulin pump just because they wouldn't get my prescription sent to Insurance correctly. I tried going to a different doctor that was recommended to me at another HMG office, but apparently it is a conflict of interest and will not allow that. If I could give it negative stars, I would. I know that the demand is probably high and calls come in all the time and they have to set boundaries themselves. I am all for that in general, but it goes a long way when you at least show that you at least care for somebody and their wellbeing like they say they do

My son went to the urgent care facility where he did see a doctor. The doctor realized that he…read moreneeded something different and sent him somewhere else without a charge.

I was a patient of Dr Snelsons up until last week when her secretary did not call me for my…read morereminder apt. As they schedule your dentistry work for the entire year. I was not contacted about this apt and because of her mistake I was dismissed from her dentist office and all my future appointments were taken away. I have Medicaid and it's about impossible to find a dentist that accepts it in Bristol and even the ones several miles away which is only two are not accepting new patients. I think it's very unprofessional. The secretary is very rude and because of her mistake I do not have a dentist. But besides that you should not be taken off the list completely for your other scheduled appts that are made a year in advance. I'm giving her one star only because I have to give her one. I would give a minus ten stars if possible.

snelson is a fraud! i saw her around 15 years ago, and after my check-up, she came in the room,…read morestarted pointed at places and naming teeth that had cavities; she said i had 11, very very quickly and didn't even seem to be looking at them, basically looking back as she pointed so the asst would hear her. i worked for a dentist before, and i know how cavities feel in my mouth. i wen to see anther dentist at aspen and was told i only had one cavity! i still fume when i think of all the $ she would have gotten from me and all the $ she has stolen through fraud from hundreds of her pts! she did numerous fillings on my grandson at the time, and i feel so angry and sad thinking he went through a lot of hated dental work when it probably never need to be done in the first place. beware parents with insurance, we had tenncare