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    Sapling Grove

    2.8 (6 reviews)
    Closed 8:00 am - 5:00 pm
    Updated 2 weeks ago

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    Twin City Medical Center

    Twin City Medical Center

    2.2(5 reviews)
    2.4 mi

    they all are the best in my opinion and im a old man with many health issues that are under control…read moreand I can run , hump and pay like a 20yr old and receptionist Betty is the jewel

    I am beyond angry at Twin City Medical. I've been going there for a couple of years, and started to…read morereconsider after Dr. Katie Olubowale declined to provide me any type of real pain relief after I had a terrible case of shingles (from having small pox as a child). She treated me as though I hadn't been a patient for years, like I was a junkie attempting to find my next score THROUGH A DOCTOR. Real bright, that one. She was the one that confirmed my shingles in the first place and prescribed me Tylenol. TYLENOL. Shingles are extremely painful, btw. If you haven't yet, I encourage you to get vaccinated for shingles and don't wait until you're 50 like the commercial states! You can get it sooner than that. I arrived at my appointment on time and texted "arrived" as instructed by the text message sent to me, stated as follows: Hi (patient name), please text us "ARRIVED" when you arrive at the facility. Please wait in your car and we will let you know when to come inside. Please remember to wear a mask and maintain social distancing. Only parents and caregivers may accompany patients to their appts. Please arrive at 8:25am and bring all medications with you. I'm not given any further instructions, so I sit in my car and wait for them to let me know when to come inside, as per the texted instructions. I wait and wait until I start getting nervous. I go inside without being told and take a seat. I see patients come and go, and I'm still sitting there.. waiting. After the third patient goes back, I finally ask the receptionist (if you can call her that) why I haven't been seen. Turns out she somehow didn't know I was there, despite my following their text message directions! Apparently, the rest of the patients just ignore the directions and go right on in and up to the window... points for being ignorant of directions, I suppose. At this point I'm fuming, having wasted 45 minutes waiting unnecessarily due to poor instructions. I ask what's taking so long and she replies ""Dr. Katie bumped you down a couple of spots." Wait, WHAT?!? I'm being punished for following THEIR PROTOCOL?!? Unless I have to drive an hour out of my way, I'm done with Twin City Medical and am looking very, very hard for a doctor who has enough common sense to either respect patients that follow clear, laid out instructions even when her staff can't manage to, or can get their staff in line to actually give a crap about patients and their valuable time. I'm so tired of doctors acting like their time is more important than the people they make their living off of.

    Sapling Grove - familydr - Updated May 2026

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