We were very impressed with Mike's Appliance Repair! We called at the end of the day, and Mike…read morecame the next morning. With his thoughtful, methodical way of investigating our issue, he was able to resolve the problem right then and there. Mike is very personable and knowledgeable. Thank you!

I called Mike in a panic newer washing machine not working. He took his time to diagnose the…read moreproblem. Excellent service will always be my go to guy!

Dan, just left my house. He seemed to know the problem before he got here and then confirmed it…read more My condenser drain, in my freezer, has frozen water clogging it. Within an hour he had it cleaned up and inserted a device to stop the problem from happening again. Thank You Dan ! !

Dan called me right back. He arrived when he said he would. He diagnosed problem with my dryer and…read morecharged a fair price. Nice guy. I will keep him on my go to list for any future appliance issues.

SHOUTOUT- Cordaryl Cousar answered our call and was immediately not just professional, but very,…read morevery friendly and concerned about our problem with our stove... Just briefly I must say to you that we ended up saving money because he was able to do a "Virtual diagnostic evaluation". He is the reason why we are giving this a... 5 Review !!!

Cordaryl responded quickly to my request for service. He was very professional, kind and polite…read more He was able to diagnose the problem quickly with my Maytag gas dryer and fixed it. I felt that the price was reasonable for the service provided.

Scheduling, fair pricing and efficiency.Appointment set up via phone, credit card deposit was…read morerequired to secure appointment Technician ( which I believe was an independent contractor) only accepted cash or check, a little disappointing , but not the end of the world, tech had parts in stock on his truck , still top level experience Saved us from buyiing a new refrigerator

No. No. No. Even though I was very aware that the…read morerefrigerator needed a complete condenser, the service tech tried to get me to pay over $600 just to replace the fan and relay switch (which are on the condenser). And went to say, that might not be it and then we can replace the condenser for close to $1700. Are you serious? I took the $150 service call at a loss. That's fine. But I'm not paying over $2k for a fridge repair on a 20 year old fridge. This company is horrible. Avoid at all costs.

I used this many years ago when I was having washer problems. He told me that I had a good washer…read moreand that it should be fixed rather than replaced. He was right! I'm still using the same washer, at least 10 years later He also have me recommendations on other appliance brands that were good. Great service

I have a very old Thermador double oven (circa 1997!) and was trying to find someone to fix it. I…read moresaw reviews for QAS via GOOGLE that took me to YELP. After reading the overwhelmingly positive reviews there for QAS, I called it. I had a very nice talk with the owner, "Jason," who, alas, does not service the West Chester area. However, Jason appears to be "old school" concerning customer service and earning "good will" and so offered some very good advice and gave me a referral for a long-established family appliance store near Trooper that I'm now speaking with about my buying a new double oven. So...sorry I could not get Jason over to WC to fix my Thermador BUT I will remember him if anyone I know in the Collegeville, Phoenixville, Norristown areas need a very nice and seemingly very experienced appliance repair service to call upon! Thanks, Jason! :)

Dryer suddenly stopped working so I contacted Strela. Artem…read moreresponded quickly with availability. He was able to come at a convenient time, found the issue and fixed it quickly for a reasonable price. Even took care to remove his shoes at the door! Highly recommend him for any appliance repairs or other work.

Artem was very efficient and quickly assembled a 6x4x4 ft (nearly 200 lb) patio storage shed. He…read morearrived promptly and got right to work. Good job and cleaned up afterwards. Will definitely be calling him for future handyman projects! Thanks, Artem!

Called the Appliance Guy because the ice maker in the refrigerator was sometimes making ice…read moresometimes not. Also, when you went to get ice thru the door we had to open & slam it to get the ice to dispense. Michael showed up as schedule and spent time diagnosing the problem. He found several possible reasons for the issues. His recommendation was to start with the most inexpensive fix first to see if that corrected the issue. So, he replaced the door switches. It worked! No more slamming the door to get ice! Just so you know the other solution was to replace the entire door which would have cost $1200. He suggestion to start with the most inexpensive solution first saved me $1000! Michael was knowledgeable about the product and potential issues and honest in his recommendations. Will not hesitate to use his service again for any appliance issues!

From the owner: We are here to help repair todays complicated major appliances. With over 20,000 service calls ran…read morewe have the expertise and experience to help resolve any issues with your appliances. Book with us today and experience the Appliance Guy difference!

Eppy was wonderful in diagnosing a problem on a 20 year old Maytag. He figured it out in 10 minutes…read moreand the part was ordered. Even though an old machine, Kleckners had 3 distributors to work with and it was replaced with excellence! Repair cost was very fair at $250 which included 2 visits, the part and repair. Another company wanted over $600 to come out with 2 guys and did not promise they could get the part, Superior Company!

I am saddened to announce the death of what was once an iconic, unbelievably supportive customer…read morefocused store. I've bought numerous appliances from this store. When I had a problem with a refrigerator years ago,, they were on it. They returned 2X until it was perfect. I referred everyone I knew to them. I recently paid over $2000 for a refrigerator that flooded my kitchen in less than 2 weeks. we had to keep a large bucket by the fridge and surround it with towels that, when saturated, were put into the bucket and washed while a new set of towels took their place. Repeated calls/messages to Kleckner were not returned. When I finally got thru to them, the responses expressed little to no concern. The manager gave me the manufacture phone number and when I expressed my panic that this water may extend past my kitchen and damage my hardwood floors? He told me that Kleckner would not be held responsibl, maybe the manufacturer would as Kleckner was no longer responsible after a successful delivery.! Thanks so much! Anyone have the number for Allentown appliance? Even Lowe's would be better!

Ron is always so timely, helpful, and very professional. He…read morerecommended exactly what we needed for our AC unit, and knocked out several different tasks during our visit including installing a smart thermostat, checking on our AC unit, and helping with a problem with our condensation line. I wish I would have had him tune up our AC when we first purchased our home! My parents have used him several times and he is always the man to go to! I highly recommend the honest, down-to-earth, and friendly team of Allen Air.

Connected with Allen Air through HomeAdvisor, Ron the owner called me within minutes. He came out…read moreon a hot Sunday Afternoon, root caused the problem to a blown up squirrel cage in the blower housing. Called back Monday morning from the part house, the part is in stock and will be arriving in an hour. Replaced the part, cleaned the compressor, checked the refrigerant, and tested the system. Ron is a very capable and knowledgeable AC expert and local in the Saugus area. It was a pleasure and would recommend Allen Air.