New ownership is running the business straight into the ground. I am all about supporting small…read morebusinesses and have been a customer of this store for a number of years. New ownership comes in and is demolishing the relationships and friendly faces once known at this location. Take your business to Ace or another locally owned hardware store.

It's close to my house and the store is well stocked. The people working there are usually friendly…read morewith the exception of the owner. He is not very friendly though he does know very well where everything is and can find it quickly. That said I haven't seen him around the store much lately. As others have stated, the staff can be overbearing when asking if you need help. Is disappoints me to read the reviews from women stating they were treated differently. I sincerely hope this was some of the older staff that is on the way out.

The young man that helped me was absolutely amazing. I didn't get his name, but he's a young man…read morewith red hair and he was extremely helpful very knowledgeable and extremely professional. If you guys could clone this guy, you would be doing your company a huge service. It's so nice to see young men like him in our community nowadays, management would do well to promote this guy have him train the rest of your employees

Great hardware store with great customer service. They also have a large selection of products that…read moreare comparable to other hardware stores.

Paid for installation of a dishwasher and told it would take a week. After 5 days, I had not heard…read morefrom them so I went to the store to see what was going on. They hadn't even CONSIDERED scheduling the installation and said the earliest time would be an additional week. I canceled the installation, which took AN HOUR to complete, and when I got home I realized the installation cost was improperly credited. The worst part of this ordeal was their complete lack of urgency to remedy their error. No concern, whatsoever.

Looking for a certain plant to plant for my elderly neighbor. I'm the outdoor garden section,…read moreafter looking around for what we needed, decided to find the only person we could find to ask. Asked cashier where said plant was, after having to get her attention from being distracted by her phone. She said, "I don't know, ton will have to look around." Not, let me ask someone to locate that or let me help you. We walked out. Will be spending our money elsewhere.

Just returned the Midwest and we utilize this store very regularly; Cannot say enough about how…read morehelpful and friendly the employees are. We have had interactions in almost every department, including management, and continue to be impressed on our visits. Thank you all for the quality provide!

The staff were extremely friendly in helpful in finding what I needed! They also did everything in…read morea timely manner.

Working on an old house. A vintage screw had gotten lost from a lock set…read more Jessica helped me. The old part needed to be tapped out because new screws are slightly larger than the old holes will take. She found me a 10-24 tap and let me use it to clean up the part. I bought a couple of screws and the door is now functioning again. Never get that at the big box. Prices are higher and selection more limited, but the folks I've encountered were knowledgeable and helpful. Thanks!

I just discovered ACE Hardware is a sponsor of FOX News. Regrettably I won' t be shopping at ACE as…read morelong as that continues. I will be letting the local personnel know it has nothing to do with their services which are top notch!

They have a rewards system that's better than all my credit cards combined. The fee is $45 for 2…read moreyears and it's paid for itself multiple times in savings and harbor freight cash coupons. It's called Inside Track Club(ITC) and everything it covers is marked blue in color. I'm the hobby/home owner fix it and build it myself and I have several power and hand tools from Harbor Freight and they work perfect. Their staff members are very knowledgeable, courteous and have a lot of patience for helping new customers.

From the owner: Harbor Freight Tools is the leading discount tool retailer in the U.S. selling great quality tools…read moreat "ridiculously low prices" in stores nationwide. Harbor Freight Tools stocks over 7,000 items in categories including automotive, air and power tools, shop equipment and hand tools. With a commitment to quality and a lifetime guarantee on all hand tools, Harbor Freight Tools is a favorite of automotive and truck repair shops, government agencies, schools, manufacturers, contractors and tool enthusiasts who want top-quality and great selection and value.