Apparently my opinion of K&K Hardware went over like a lead balloon with the response I received from the company?. I am simply stating facts, the pricing is WAY too much on many, many items comparable to other retail locations in the QCA. Their online pricing is less than in the store also, which is very strange for a business. I have nothing against this longtime company. I have always heard good things about it, and when I am unable to find something I need elsewhere, such as a little tiny screw or strange part, I hear repeatedly "K&K". Perhaps this store is in line with pricing for their area? Demographics (Bettendorf) play into pricing too, you go to True Value, say in another part of the QCA totally different price for same said item. I have encountered this with HyVee too. Same company, different address, they can command any price they desire, higher or lower. Not too many people realize this if they aren't watching their wallets or know their retail prices. but like I originally said I saw prices 2-3 times of any other place for the exact same item. This I am sorry Casey is not "fair pricing".
Yes I gvve them high marks for their help, their employees really care to help customers, that is hard to find nowadays. Apparently the potshot at my other reviews taken makes me appear to be some nitpicking customer. NO, I am not, I expect value for my money any place I go to and also good customer service and reasonable prices, period.. I am not some snob who is above anyone. Yes there are many businesses that are wonderful around here that I frequent over and over. But I don't have the time to review every single business I frequent under the sun, I have a life. many people who run businesses I frequent know me when I walk in and ask how my day is going, and I ask how their day and all is going also. It is terrific. I have been to many restaurants where they know a fav dish of mine and they say "would you like the same....?" That is pretty hard to find. But very appreciated. K&K's help is very appreciated too. They seem to know about their items. That is a rare find in today's society. I commend them for it.
I have been to K&K many times over the yrs. But since the economy took a nosedive, I haven't had any need to go there, nothing I have needed. And the pricing has gone way up. The economy, demographics, who knows why.
I have lived in other states and also around the world. I also have worked in market research and understand how customers think. It is fascinating. But I am not going to sugarcoat any of my reviews, simply state the truth and facts. It is my humble opinion. As I respect other people's opinions. I stand by my opinion and defend it. read more