Trends In Tile

I went to this business on my way home from work (4:30 p.m. on 1/30/17). I explained to the male…read moresalesperson that we were in a rush to have our kitchen/mudroom done in ceramic tile, as we were also going to have our carpeting replaced in the next 2-3 weeks. He didn't introduce himself, he pointed to the samples. Because there were no posted prices or availability time, I had to ask about each sample that I thought might work. One had a lead time of eight weeks! Please note that they also don't do installation. He locked the door on my way out (a few minutes before their closing time at 5:00 p.m.) Total waste of my time..I'm surprised this type of "customer service" keeps them in business.

Ann Arbor Stone and Tile

4.1

(9 reviews)

Amazing selection, with actual designers who are helping you in the showroom. We were searching for…read moreQUALITY which we got!

Buyers be aware of this place. I went there to buy countertops for a project. I in fact interview…read morefour different places before returning to this business. I found a countertop and asked questions about veining because the countertops that I picked out had veins. First off the guy came to measure the countertops and they were cut two short and they gave us a hard time about that and then to tell me that I could have my contractor fill in the holes. Second I decided to use the countertops as back splashes and again asked the question about the veins matching. They told me they would match. Not the case at all. When they came to install for a second time the veins do not match the backsplashes after I was told they would. They claimed they never said this which is not true and told me that I had buyers remorse. For a $10,000 job they are doing sloppy work and do not care about the customers. I had asked about a discount because now I have to live with ugly countertops that do not match and will only receive a 5% discount which is nothing. The owner does not care about his customers and only cares about his money. Buyers beware of this place. Also when you walk into the shop the staff look miserable as they never have smiles on their faces, it's like they can't be bothered to get up to help you. Buyers beware of this place.

Gemini Handyman Service

Requested a rustic look in my kitchen as accent wall. Gemini handy man services went above and…read morebeyond to fulfill my request! Very professional and clean. Definitely money well spent! Highly recommend!

Call Him to help my elderly mother with sink and bathroom issues. He showed up promptly on time…read more Was efficient with his work let my mothers house as clean if not cleaner then it was when he started great price and even more wonderful of service !! Definitely going on my speed dial!

Eden Property Solutions

4.3

(3 reviews)

We had a challenging project which they resolved for us…read more Communication 5 Quality 5 Clean up 5 Attention to details 5 Price 5 Thank you Eden we appreciated the hard work and effort.

I used them once to replace wood on my soffits and frame a window in my garage and they did good…read morework. I called them a 2nd time and didn't get a return call for a month after the job was already completed by someone else with an excuse that they could not get materials so they didn't call me. I decided to give them one more try for a recent job and I never got a return call at all.

The Furniture Store

4.4

(11 reviews)

•$$$

I used The Furniture Store for carpet repair and the made my carpet look like new, like the holes…read moremy dog put in it were never there! They were prompt, courteous, quick and priced fairly. I would absolutely recommend their services to anyone.

It took a while to fix the mess this place caused on the flooring project I hired them for. The…read morepictures speak for themselves. They should have refunded the entire project. Buyer beware

The Flooring Company

4.5

Horrible company, do not do business with these people. Completely ruined my floors and left my…read moreproperty with damage! I have contacted them about the warranty and company failed to respond even after a certified letter. We have video and photo evidence that shows complete damage to our property, even after they attempted to resolve an issue. The Flooring Company sent out a cleaning crew and painter to attempt to resolve some issue, which ultimately failed. There are numerous soft spots throughout the floors, confirmed by numerous contractors after installation. We aren't asking for perfection but a professional job after spending over $25,000 for flooring. Your business practices we have experienced has been deceptive and unprofessional. UPDATE: Owner sent me an email asking to remove my bad review or he will pursue legal action. Watch out! Deceitful! The photos reflect the condition of which The Flooring Company LLC left my property in after they completed the job. I had to complain and push to get a cleaning crew which was ineffective (I had to spend $400 to get a cleaning crew to come out after The Flooring Company LLC's cleaning crew "cleaned" the property). Additionally, The Flooring Company LLC hired a painter to patch the damage to my walls, which did a poor job. Absolutely unacceptable and unprofessional company. I'm looking forward to The Flooring Company LLC to post the final images and videos of their flooring at my property--which would be downright embarrassing for their company. See you in court very soon!

I bought the tiles I wanted at Floor & Decor in Novi and the Flooring Co. installed them for me in…read more3 bedrooms and a hallway. I had 4 quotes total and these guys had the best price by far and they were rated highly on YELP. So I gave them the order. The workers worked neatly and efficiently. When i inspected the work after they left for the day, I found 3 minor issues to be fixed. I took pictures of them and sent them to the saleslady, Malak. The workers came back the next day and repaired them to my satisfaction. I wanted to rearrange some of the furniture and the workers were happy to so. I recommend the Flooring Co. for tile installation

D.E. McNabb Flooring

3.4

Delivered material late, then wouldn't except return when their was extra material that they…read moremeasured

We always get great service from McNabb's and we've used them commercially and in our home, but…read morethis time Emma and the team went way above and beyond. From assisting us in finding the perfect carpet, to setting and executing the measure in record time, to the speedy and excellent installation, this was another big win! We have, and will continue to recommend D.E. McNabb--in fact, if you're looking for flooring and installation, do yourself a favor and look no further!

Metro Pro Carpet Cleaning & Tile

Metro did a great job on my throw rugs, upstairs carpet and chairs. They are polite, professional…read moreand communicate well. They were efficient too. Will be my "go-to"floor cleaners from now on.

After using other carpet and upholstery cleaners in the area, I can say Metro Pro is THE BEST. The…read moreprice and quality of service can't be beat. The gentlemen who run this company are extremely pleasant and very easy to work with. They were able to accommodate our next-day request, and did a very thorough cleaning job of our sofas, chairs, and rug. I am so happy we found them and will use them for all our carpet and upholstery cleaning needs going forward. Highly recommend!

YCS Custom Floors

4.7

Very profesional service, we love our new hardwood floor look, Josh team is very profesional and…read moremake sure everything looks perfect, thank you!

From start to finish, Josh was professional and knowledgeable. He did an amazing job! However, I do…read morewish he had informed me about the creakiness of my floors and provided some insight or recommendations on how to address it. Since I'm not knowledgeable in that area, a little extra guidance would have been helpful. But when brought to his attention, he did what was asked. That said, his work was solid, and I appreciate his professionalism. A bit more communication in areas like this would have made the experience even better!

The Flooring Company

4.5

Horrible company, do not do business with these people. Completely ruined my floors and left my…read moreproperty with damage! I have contacted them about the warranty and company failed to respond even after a certified letter. We have video and photo evidence that shows complete damage to our property, even after they attempted to resolve an issue. The Flooring Company sent out a cleaning crew and painter to attempt to resolve some issue, which ultimately failed. There are numerous soft spots throughout the floors, confirmed by numerous contractors after installation. We aren't asking for perfection but a professional job after spending over $25,000 for flooring. Your business practices we have experienced has been deceptive and unprofessional. UPDATE: Owner sent me an email asking to remove my bad review or he will pursue legal action. Watch out! Deceitful! The photos reflect the condition of which The Flooring Company LLC left my property in after they completed the job. I had to complain and push to get a cleaning crew which was ineffective (I had to spend $400 to get a cleaning crew to come out after The Flooring Company LLC's cleaning crew "cleaned" the property). Additionally, The Flooring Company LLC hired a painter to patch the damage to my walls, which did a poor job. Absolutely unacceptable and unprofessional company. I'm looking forward to The Flooring Company LLC to post the final images and videos of their flooring at my property--which would be downright embarrassing for their company. See you in court very soon!

I bought the tiles I wanted at Floor & Decor in Novi and the Flooring Co. installed them for me in…read more3 bedrooms and a hallway. I had 4 quotes total and these guys had the best price by far and they were rated highly on YELP. So I gave them the order. The workers worked neatly and efficiently. When i inspected the work after they left for the day, I found 3 minor issues to be fixed. I took pictures of them and sent them to the saleslady, Malak. The workers came back the next day and repaired them to my satisfaction. I wanted to rearrange some of the furniture and the workers were happy to so. I recommend the Flooring Co. for tile installation

Fournier Flooring & Trim

Grant and his crew did a great job on our 125 year old barn floor! Great help with color. On…read moretime... on budget. Highly recommend.

Grant is very detail oriented- he's focused on doing a good job and doing it right, and…read morecommunicating when anything comes up. We really enjoyed the work Grant did in our home and even recommended his company to several of our friends and neighbors who have upcoming projects. He also tried to save us money whenever he could which was really helpful and something we valued a lot because we knew he wasn't taking us for a ride.

The Flooring Company

Excellent work, quick responses, fast turn around, reasonable prices…read more Imed responded to all my texts right away. His team did an excellent job laying our cork floor. Reasonably priced. Thank you!

Updated the carpet on my staircases today and was super impressed with the job. The scheduling and…read moreinstallation process was timely and seamless. Thank you Flooring Co for giving my house a much needed update! Will definitely come back in the future for renewing my wood floors.

Wilson Handyman Services

Wilson Handyman Service LLC was recommended to me from another company. I called John Wilson to…read moreremove and install new skirting. He did an exceptional job with it with great communication along the way. The pricing was more than fair. I would highly recommend Wilson Handyman Service LLC for your upcoming projects.

Carpet Depot

4.3

(4 reviews)

We went to Carpet Depot and ask for an estimate, plus we went to the store to see the colors, feel,…read moreand availability of the manufactures products. I was recommended a brand based on pets and cleaning ability. Doug came out and measured then I selected Mohawk Smart Strand carpet for four rooms and closets. I'm a vintage person, so I've had many dealings with carpet installers and products. I can honestly tell you this was one of the best installs and product recommendation I've had in my life. From now on I will buy all of my flooring from Carpet Depot.

Subpar work. Quite disappointing. Definitely, far short of quality of a prior installation done…read moresome 20 yrs before. Cannot recommend.

C W Interiors

We so enjoyed working with Linda and Patti. Their patience, opinions, help, and quality of the…read morefurniture was stellar! They allowed us to take a cushion & several pillows home to see if the colors would work well in our home. We spent lots of time in the store looking over all they have to offer: sofas, chairs, tables, lamps, pillows, throws, and more. We will be back for more purchases, for sure!

Impressive Flooring

4.0

Floor repair done with a paint and trim add on. Quality floor work done. Paint and trim were…read morecompleted by another company

From the owner: 30 years plus years experience Refinishing and installing Hardwood floors.read more

Custom Deck Creations

(3 reviews)

Quick scheduling response. Field sales, John, was great to work with. Ultimately we opted to go…read morewith a paved patio instead of an elevated deck. John was insightful and helpful with design ideas, really appreciated his professionalism.

Custom Deck did a great job on my new deck. I had a complete tearout and replacement of my old…read moredeck. They went through all the pros and cons of material and construction options with me so I could make the best decision for my needs and budget. They also provided written documentation of how they were going to do everything - details on how the support posts would be set, on the structure, and on the deck boards, etc, many of which were beyond what the local building code requires. And then they were able to deliver on what they said they would do. The new support structure for my deck is rock solid, I swear I could park a truck on it. Good communication with me throughout the entire process. And the finished product is beautiful. I went with a composite deck material. While not the least expensive quote that I had, they were competitive. I went with them because I wanted it done right and last many years, and I fee that they were able to give me that.

Gemini Handyman Service