I always find just the right dress for every occasion. They have the best service! They always have…read morenew inventory.

Return policy during the holidays - terrible customer service. Purchased two bracelets and was told…read moreon day 12 that they won't let me exchange even though it is a Christmas gift during the holiday season. I was prepared to exchange for a more expensive item but I was told I should have asked for a gift receipt. As a repeat customer I'm beyond disappointed and will not be back.

I dropped by Southern diva's boutique thinking it was the lingerie shop it used to be. I walked in…read moreand was greeted immediately with a smile. I realize that it was not the same shop as it used to be and took a moment to look around. They had all kinds of really great stuff in the shop. They took a moment to talk to me about what they carried in the kind of shop they were all about. She also was sorry that I was not able to purchase lingerie because they did not carry it there. I took some photos because their shop was super cute they had jewelry and some other specialty items. It was really not my cuppa tea but I thought that it was a super cute shop and they were super friendly as well. If you were a southern diva then the shop is for you! I took pictures I'm almost everything. Super cute

Thank you for your help today ladies!! My beautiful curvy…read moredaughter loved the off the shoulder blouse and Cash and Hank t-shirt I bought today for her early Valentine!! The sizing was perfect and she was happy! Thank you for helping me get her out of her warm up pants and crocks! Lol!!

Im a frequent Francesca's shopper, I have an account and was returning a dress. I didn't have my…read morereceipt but I paid for the dress with card and used my account for my purchase. There's a new lady who seemed to be under the influence of some sort... shaking and fidgeting talking over everyone saying they couldn't look my receipt up, but even her subordinate knew that you could in fact do returns and look up receipts using my number if I used it with my purchase. Either she was just too high to remember her training or she didn't want to do it bc I was black ( which this is what I truly feel it was). Either way one of the WORST experiences at this Francescas! I do appreciate the younger woman's knowledge and willingness to assist along with the shirt gray haired older lady who did in fact find my receipt along with completed my transaction.

Customer service sucks absolutely rude employees. I went in for a return and got ignored patiently…read morewaiting by the register.

Shopping at Loft-La Cantera after a nice Bruschetta Board lunch at Postino's with my friend…read more Check out their back to school specials. Sign up for their rewards program which includes birthday rewards. Parking in the center is challenging, but lots of parking available in the garages. A good place for shopping or window shopping.

I was shopping for a birthday outfit for my girls' trip and was overwhelmed with decisions. The…read moresales associate, Andy and Calvert took time to bring me options and sizes. I arrived feeling down and left happy. Also, everything was 50% off!

Very disappointed in Chico's. I've always loved their clothing, but my latest order never…read morereceived. I spoke with the people in charge there, but have not received my items or a refund. I would not recommend shopping at Chico's.

I normally don't post reviews, but I can't pass up the opportunity to post this one! I needed a…read moreblack dress for a funeral and the Chico's in Katy (LaCenterra) did not have my size. The store in Sugarland had the size I needed. (Kristen) the store manager was going to Sugarland for a meeting and offered to pick it up for me! This is beyond customer service! If you have ever shopped at the Chico's in Katy you know how helpful Kristen and her employees are! Kristen also has great styling abilities. She always looks great!

Shouldn't feel anxious about how the employees will react to returning online items. They don't…read morelike when you return clothes and actually make you feel like you have to buy something. The taller lady is very rude and unapproachable, and the lady behind the counter looked at me when I was paying for a pair of jeans not on sale and said, "are you sure because these are full price?" Condescending. Don't think I'll be returning to this store anymore.

Has to be the worst store! They don't want to help you at all. You ask to order something and…read morethey tell you it is out of stock when it is not. They are liars and lazy sales people. If I could leave 0 stars I would because they don't even deserve a star.

Before I was a fan of Whbm clothing but now I shop there sometimes since my taste of clothing…read morechange when I had my second child but go straight to the point i always shop in Cinco ranch location before the store had nicest people work there but now one of the lady Asian woman she thinks she's all this you can tell when I walked in the store I just look around the store see if I like anything and then i found a short that I like I went to register I paid for it the Asian woman not even smiling or anything when she help me in the register I was surprised about the price and I said oh that's the price yes I was just surprised that it was on sale and she said yes that's the price let's not debate that or anything I don't know why she's rude I did not complain about it I was just surprised that it was on sale and the other lady help me in my clothes that I wear that my shirt underneath my top was something showing but when I was walking out the Asian lady talk about my way of clothing or outfit and she said to the other lady that help me I thought it was a style and she's said i don't like the style why people insult people the way they dress..The Asian lady is rude at all that's my point.

Yayyyy! The manager Michelle is back! Love love love her! Really loved Kristina also , Their whole…read moreteam is wonderful now! Holly and Tracy are Amazing as well.. The clothes are such wonderful quality and the ladies there are so skilled at picking out things for your body type. They all are very outgoing and very helpful.my favorite place to shop !

This store has very cute clothing, but is extremely pricey. I don't know why the chapstick is ten…read morebucks but that's ridiculous. The past couple of times I have been in Emily has assisted me and she is such a sweetheart, I enjoy her personality and passion for working at this boutique, she always gives me honest opinions about how things look on me. They don't get new clothes very often and what they do have is very expensive, when you could go to Target, J.C. Penney or Macys and get a similar look for much much cheaper.

Very cute and chic boutique! The sales representative was very helpful with setting up my dressing…read moreroom and offering suggestions for certain pieces. I found a cute top and skirt off their 50% rack! Definitely a hidden gem in the Cinco Ranch area. You'll find unique pieces that aren't sold in the mainstreamed stores. Quality and design.

Everything here is final sale. No refunds at all. Nice stuff but so expensive and they don't…read moredisclose this policy when you purchase. My wife bought an emergency outfit for daughter here (cheapest thing in store was $50) and I tried to go back 30 min to return and was told store credit only on everything in store with many items final sale no store credit either

Love, love, love Studio 12.20 in LaCenterra! They have women's, children's, and men's clothing! I…read morenever leave empty handed! :) So many unique gifting options too! The best boutique around Cinco Ranch!