I just put my dog, Bella, in boarding for 3 nights at the North Van location. The staff posted…read morevideos daily to their YouTube channel, along with pictures on their Instagram. I'm addition to that, I got the room with the camera as this was the first time leaving my puppy (6 month old) on an overnight stay. The staff were absolutely amazing in answering all of my emails/check ins to ensure Bella was okay. They reassured me with videos and photos that she was doing well. My sister went to go pick Bella up since my flight was delayed, and Bella didn't want to leave! Rather than going to my sister (who she knows and sees almost every day), Bella ran back to the Jet Pet staff because she didn't want to leave! I'm so grateful and appreciative for everyone that works here for the efforts they all made to ensure Bella was comfortable during her stay! She can't wait to go back!!!

My dog Luna stayed there a few times when we traveled to Brazil. It's for long periods of time and…read moreit's a safe environment and they take great care of the pets.

Lluis and Linda have been caring for my dogs for 2 years. They treat me and my pups like family…read moreand have been so good to us. They have the magic touch and with time, patience and persistence won over my very anxious, unsocialized adopted pup. Both dogs are SO excited to see them. When one was having a hard time, Lluis and Linda went above and beyond to try to help hIm. We have been so lucky to have them in our lives.

Lluis and Linda have taken fantastic care of our 2 goldendoodles for daily forest walks. The…read morepictures sent every day are an additional bonus. Lluis is a fantastic photographer. We have also entrusted Louis and Linda with our pets and home for pet sitting when we have gone away for the weekend. We highly recommend them without reservation.

DO NOT BRING YOUR DOGS TO THIS FACILITY IF YOU VALUE THEIR SAFETY!!!…read more Yesterday, my dog was viciously attacked by a much larger dog at this facility. My poor girl has puncture wounds on her face, ear, and front leg. She was bleeding and limping in agony when I saw her at the vet. The video footage clearly showed that my dog was walking normally and the attacking dog just ran over and attacked her from the back FOR NO REASON. However, Adventure Den has declined my request for obtaining the video footage. I will not stand for this kind of behavior. I have reported this incident to the city and will be pressing charges if necessary. It's absolutely unconscionable how dogs with such violent tendencies are allowed to pass the so-called temperament assessment in the first place. According to the staff member there, the attacking dog is not a perfect dog and has ALREADY SHOWN REACTIVITY in the past but never physically hurt another dog (yet). It appears that they are waiting for something like this to happen before banning the dog, which is absurd and unacceptable. Precautionary steps should have been taken long ago, and I'm deeply disappointed by their unprofessionalism. The staff-to-dog ratio in the video was also concerning: one staff member was overseeing 10-20 dogs when the incident happened. This is absolutely outrageous; a facility like this should NEVER be understaffed in any given moment. If you know you'll have fewer people working, you take in fewer dogs - it's that simple. This incident very much could've been avoided if the staff member was given a smaller group of dogs in which they could monitor the behaviors closely. If the facility continues with this ratio and un-thorough assessment, I fear that another dog will be seriously injured soon. On the bright side, after the incident happened, the staff member informed me immediately over the phone and took my dog to the vet very quickly. The other dog is now banned permanently, and the owner has offered to cover our medical bills. Thank you for making this experience less bad. But it doesn't change the fact that my dog is injured both physically and mentally, and it doesn't make up for the trauma she has experienced. I urge you not to take your dogs to this facility unless you are okay with putting them in danger. Wishing all the pups to stay safe and healthy.

I have been bringing my dog here since he was a puppy, and before that I brought my previous dog…read morehere as well. This place is great! The staff are interactive, helpful and friendly, and the place is large so the dogs get lots of exercise. They have activities like "pool time" and "soap bubbles" to keep them busy. I shouldn't admit this, but sometimes when I go to get my dog, he doesn't want to leave! Thank you, Adventure Den.

My experience with Rachelle (the owner) was nothing short of exemplary and above and beyond good…read moreservice. I called her on a Sunday morning super early because no other place was open to board my dog for the day. I was bussing from Maple Ridge to Metrotown, and she not only met me at a sky train location (so it was easier for me to drop my dog off), but also met me at another sky train location to give me back my dog. She sent me photos of Tucker, my pup throughout the day, and when I got him back at the end of my day, he was exhausted (HOW I LIKE HIM!). To top everything off, she was super friendly, and gave me a goody bag of homemade dog biscuits to take home. Literally amazing service.

I was looking for a new walker for Ricky-Bobby in 2012 and stumbled across Dogs Crossing, after an…read moreextensive interview I agreed to let them walk the critter. They were the best people I could've chosen, kind, compassionate, and genuinely loved critters. She would go out of her way to go above and beyond, from working with my work schedule to obedience training, just because she saw something my dog was missing. She has many certificates and was continuing education, unfortunately I moved out of their area. My dog is super chill. I have no issue recommending Dogs Crossing to anybody and do to anybody that is looking for their services

I would highly recommend having Pawsitivity Petcare look after your animal when you're away. Aysia…read moredoes a fantastic job! My dog is always so happy to see her and then she comes back home, I can tell that she's just had the best time! I also love the pictures that Aysia sends that show how much fun Rosie is having. I have full confidence that Aysia takes great cares of all her 4-legged charges!!

Love Zoomies and the staff. My dog gets super excited to have her day at Zoomies. They also carry a…read morefull line of toys, games, and food for your pampered pooch. Need some training or agility? They've got you covered. Have a big dog that needs a bubble bath? They've got extra large wash basins to suds up your pooch The facility is clean (she never comes home smelling like dog) and she's always exhausted after a good day of play. I also love how they post pictures on their Facebook page of the day your dog had... now if they could only get that live video stream set up...!

My finance and I called Zoomies inquiring about their overnight boarding services. Everything…read moreseemed okay when we booked a night for our two dogs on Dec 31st for Jan 2nd. Later that evening on Dec 31st around 7 pm we received a call from Zoomies and were asked to bring our dogs in for a trial visit before they stayed overnight. We were asked to bring our dogs in at 630 am to 1130 am on Jan 2 even though we needed boarding services that same day at 1 pm. Today (Jan 1) I called the company and requested for a trial visit for today as we needed to know if they were able to board our dogs for Jan 2. Sammy the individual working called her boss and asked if we could come in today and we were appreciative of that as they were technically only open for the dogs that were already being boarded overnight and not for daycare. When I arrived at Zoomies with my 2 dogs I was then informed there would be a charge of $27 per dog for a full day visit. I was surprised and disappointed as this was never explained to us previously (the additional charges) and the charges were first mentioned when I was at the business with my 2 dogs ready to drop them off. I spoke to the owner Craig and informed him of all that had occurred and he said he would talk to his staff and offered his apologies. He stuck by the daycare rate and offered me no other options. Craig even informed me the overnight boarding option was new as of Dec 2014 and was for dogs that had already had a daycare visit. This was surprising for me to hear as this had not been mentioned on Dec 31st when we initially booked their services. I was unaware of the requirements for a overnight stay (i.e. the additional cost for a daycare visit). There was a huge barrier in communication here as well as poor customer service! We are extremely disappointed as we feel there were no other options made available to us as potential customers!

Really pleased with Raise the Woof doggy daycare. Their online sign up, assessment and booking…read moresystem are user-friendly and keep everything organized. My dogs love it here! Nora is especially great, super caring and hands-on. There is an area for quiet dogs, active dogs and an adjacent outdoor space for their to get a bit of sunshine and to do their business. Overall it seems like a happy place for dogs and they are well looked after and cared for. I also like that my dogs come home smelling like themselves. When visiting other dog care facilities, the smell of urine and or bleach was overpowering. Glad to have found RTW.

My little hazelnut loves raise the woof. The owner, Andrea is so sweet and caring. You get pupdates…read moreon social media as they post pictures of the dogs throughout the day, which is really nice! Hazelnut has also boarded here and has enjoyed it. She has met a lot of great puppy and human friends here.

My dog Cloud , has been going in the day care sisnce he was a puppy. Now he is 2. Really enjoys the…read moreplace and excited to go everytime. A part of being a daycare my dog had training here and the result was fantastic. Mimi is such a wondeful person and has really good knowledge about dogs. Highly recommended .

Worst dog daycare I've ever used!! Not only is this "business" run inside the owner's own home,…read morebut they have had to shutdown at least once due to giardia outbreak. For those effected, some of the dogs may have gotten sick, having diarrhea issues or worse. Granted it was possible some else's dog had it, but what kind of daycare doesn't clean enough to maintain a clean environment for our loved ones. Don't count on your dog being able to be playful either. If there is any possibility that the dogs might play with each other and become a bit vocal, they are shutdown and put away in crates for a "time out" until their bad behavior is over. This more like a POW Camp than a day care of dogs. Leave your dogs here at your own risk! If they do something wrong, the owner will try to make you pay for damage from the dogs not being supervised and taken care of. Read that contract before you sign up and ask if you can view the areas your pets will be in. You might be able to at the end of the day, but that's so you don't see what happens during normal business hours.