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Pet Sitters By The Bay

5.0 (5 reviews)
Closed • 8:00 am - 7:00 pm

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Dog walking

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Ask the Community - Pet Sitters By The Bay

Tails-A-Wagging - Oliver

Tails-A-Wagging

(35 reviews)

The staff at Tails a Wagging has been so amazingly helpful and generous with me. From soothing my…read moreanxiety the first day I dropped him off (I was crying in the car! and Kate came out to help me decide if he was ready to be there.) to the ways they have gone above and beyond to help me and my dog learn, succeed and integrate. They have sent tons of information on training and given me personal phone calls and meetings. My dog got rejected from another daycare because he needed too much attention. Tails works with him. And, I have seen huge improvements in his training since he has been thing. I love using the webcams so I can actually learn and watch how they are interacting with the dogs. When my pup had a scuffle with another dog - they called right away, cleaned up his minor little scratch, gave me a full account of what happened and everything they were doing to support my dog to be a good pack member - AND! they met with me and him one-on-one within 2 days to talk about how to help me with his social skills. I can not exclaim enough how well cared for I feel as a client there. I genuinely feel like the staff is invested in my dog's success and willing to offer so much more than just a daycare. I am on a tight budget and this is the best investment I have made in my pup's well-being. I will admit that the split between the online app for scheduling, the website for registering for classes/privates felt really cumbersome to me and I felt overwhelmed. But, it was a breeze once I figured it out and the staff was patient with me. I have read some comments on here saying that the owner was interrupting and condescending, and I had the opposite experience. When I talked with other trainers, I felt like I was getting fed the same info over and over about what to do to help my dog, everything I could read in books or google on my own. but not any help answering the nuanced and specific questions I had. When I met with Angela - I felt like I learned so much so fast. Since she had watched my dog in the daycare she could answer my questions very specific to his personality. Which was so helpful to me. Yes - she was spitting out lots of information. (but, I am a fast processor and I love it. It didn't feel condescending to me. to me, I felt like I was in the presence of a master of her craft who is passionate about helping dogs and is so full full full of knowledge that she wanted to maximize the time we had so she could say what she needed to say. And, I appreciated that she cut me off when I would start rambling about things that were "off-topic" so she could focus on giving me the info I needed in a short time. I will say ... I am the kind of person who researches everything and has unrelentingly high standards. I don't ever bother to write reviews for anything. But, I am very opinionated. And, I rarely have mostly good things to say. And, I am the type to be suspicious of reviews that don't include some constructive feedback or criticism. So, I will mention the things that were hard for me: 1) the online scheduling. waiting for confirmations. screwing it up. I am old school. And, the clunkiness of jumping between website and online scheduler. 2) handing my dog off to someone who hadn't even introduced themselves to me yet the first day. (new dog owner anxiety) 3) I feel the pressure of their higher expectations/standards and that made me nervous the first few visits: what if my dog doesn't behave well enough, what if he won't sit at the door. (what I found is that they help me and support me and aren't critical of me or him at all. They do ask me to show up for my dog.) 4) The strict drop-off by 9:00 hours. I am not a morning person and have some health issues that make mornings challenging for me. so this was a big stretch and why I didn't originally choose tails as my first choice. I think its totally worth the inconvenience now.

Angela Lenz - the owner of Tails A Wagging - is truly a dog whisperer. I've never met anyone that…read moreunderstands the language of dogs better than she does. She generously shares her knowledge, and helps every dog owner she encounters, whether they are clients, customers, or just someone who has a dog and needs some help and could benefit from everything she knows. Our dog has taken more than 10 classes and every trainer Angela hires shares her outlook on positive reinforcement and the joy that training and bonding brings to both the dog and their human. Tails A Wagging is a safe place for dogs, and the humans that love them. Highly Recommend. All the Paws Up!

Pet Sitters By The Bay - pet_sitting - Updated October 2026

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