I have been wanting to something like this for awhile, so when WagJag offered a discounted package I jumped on it.
When you first arrive, after parking your car, you still have to walk about 15 minutes to actually get to the location which explains the 30 minute requested early arrival time. This also allows you time to sign the waiver, and get all harnessed up before they start the orientation tour.
The whole thing after they orientation seemed somewhat confusing and unorganized. One course they had me sign a book AFTER I had finished the course (BLUE), and the other course (BLACK) they had had me sign before I started. Never knew when I was supposed to be signing and when it was not required.
Staff were very courteous and understanding that the 400 series highway was EXTREMELY busy on the day we went. The GPS had estimated an arrival time originally of 1:30 which was the 1/2 hour requested for our start time of 2:00. However, we didn't arrive and get registered until almost 2:45. The did allow us to go until 5:30, which was extremely generous of them.
I know this is more a management thing, but I felt that there was a lack of guides, several courses have only 1 at the beginning, and another half way through It is very easy to get stuck and either not be able to ask for help, or not connect your carabiners and not be seen. This was more evident on the PURPLE and BLACK courses, where you cannot see the participants from a distance. For example on PURPLE it starts with 4 zip lines and after the first you do three more before you see another guide. Apparently that guide was supposed to tell me something like what course was next, or if I could do black because when I got off and asked the next person he asked if the guy at purple had made me sign anything? When I asked what guide, as there wasn't one at the end of the course he asked about the one in the middle and I said he didn't say a word to me. On the other courses, they are fairly close so you can see the participants but you wouldn't know if they had unhooked or not.
They give you a bracelet which marks down the time you are finished at, and also appear to have spots to be check marked either before or after you finish each course. I never had anybody check these, so guess either they were not doing their job, or they expect you to do it yourself.
They do have water and Gatorade available at the little shack where you check in, but they are resort prices. $2 for a bottle of water and $3 for a Gatorade. It is a physical work out, so bring liquids and snacks if you can. Although you are in the shade, when it is warm you will work up quite a sweat. Unless the courses are clear, and you are very athletic you will have a hard time finishing all the courses, but if you do well they will let you skip courses. I skipped the GREEN and RED courses and when I was done BLUE went straight to PURPLE and BLACK. I am not sure that I would pay full price for something this, but for the discounted price it was worth it. read more