Celebrated my daughter's sixth birthday here with her grade 1 classmates. Their birthday package…read morewas perfect for the size of our party and the outdoor environment was just right for children. Everyone including the parents had an enjoyable time. Highly recommend this place for children and adult outdoor adventure fun.

Absolutely ridiculous!!! they should really redo the requirements on your website. How does it make…read moreany sense that when 2 inches too short for the big course, they are too old for the discovery course?! Not pleased. Drove from holland landing to find out these very excited kids going to celebrate their birthdays together could not do the course they had their heart set on. I feel the regulations should be revisited by the TSSA.

Such a great place for the whole family. There is a zoo for all the ages, then in the summer there…read moreis a splash pad and a little train. Also there are several playgrounds for kids of different age. And all of this is absolutely free!! Large parking lot and picnic areas.

This park and zoo is fantastic - lots of playground space, a small splash pad and zoo keeps the…read morekids busy. The playground space is large with many play areas and smaller ones for toddlers. The splash pad is not as big but gets the job done. The zoo has many interesting animals like camels, goats, capybaras, alpacas, otters and many more. There is a train at the far end of the zoo for a short but fun train ride at a minimal cost. Price of admission is $0! So even if you're there just a short time, it's totally worth it if it's on your way. Parking can be limited on weekends or holidays due to how busy it gets.

This was our first time visiting Toronto and we had an excellent time with Mariana! She made sure…read moreeveryone had a comfortably sized bike with an appropriate seating adjustment and securely fitting helmet. She provided everyone with multiple water bottles and made sure to take frequent breaks at sites of interest. Her instructions were easy to follow with regards to bike safety and she was able to keep our group of 6 (4 in our team plus another pair) together throughout the entire tour with no issues. I would highly recommend this tour to anyone, regardless of their experience level as it can likely accommodate any rider with even just a basic knowledge and familiarity. The tour itself was relaxing, beautiful, and educational. We frequently stopped for historical and contemporary updates on the places we visited while traversing the city and islands. The fact that there are effectively no cars on the island itself really enhanced the experience and made it feel like being out for a serene Sunday bike ride with the family. We really appreciated that at each stop she already had a nice spot picked out to take group photos and helped position and arrange us for optimal configuration and angles. This was such a wonderful way to explore the Toronto Islands, I highly recommend this tour and our guide Mariana!

This was an awesome experience for us!!! We wanted to see the Toronto sky line and do an activity…read morewe wouldn't normally do on vacation, and it was even better than we expected. Our 10 and 13 year olds loved it. Not too difficult at all. Very easy and relaxing. Oscar was a great guide! Highly recommend!

Disappointing customer service experience…read more While visiting Toronto, I purchased a City Sightseeing ticket online. I was traveling solo and only intended to buy one ticket, but the booking system defaulted to two tickets and I did not notice until after the purchase was completed. As soon as I realized the mistake, I immediately submitted a cancellation request for the extra ticket. The second ticket was never used. What was particularly frustrating is that the tickets are advertised as having free cancellation. Only after contacting customer service did I learn that tickets purchased within 24 hours of use are excluded from that policy. While this may be disclosed in the fine print, it was not obvious to me when booking. I fully accept responsibility for not catching the quantity before completing the purchase. However, I was disappointed that no goodwill exception, credit, transfer option, or partial refund was offered despite the cancellation request being made immediately and the extra ticket never being used. I have taken City Sightseeing tours in multiple cities over the years and have always enjoyed them. As an Airbnb host, I have also recommended City Sightseeing tours to many of my guests looking for an easy way to explore a new city. Unfortunately, this experience has made me reconsider those recommendations. Policies are important, but how a company handles honest mistakes says a lot about how it values repeat customers.

Neal was the driver/guide and he did an outstanding job of both! Informative and entertaining as…read morehe drove to the whirlpool, then Niagara Falls, wine tasting and pointed out various sights along the way. Had a great time for a great price. (Buy the Niagara Falls boat from the tour folks and save money and time waiting in line) Thanks!