All work not completed. Oral contract. Did not get written estimate. Claims not enough in budget to…read moreget everything accomplished. Great cleanup.

They are so much more than a Lawn Service! Ira, Deborah and their team turned our bland, boring and…read morefull-of-weeds front and back yards beautiful and cozy! They bring vision, expertise and meticulous eye for detail. Great work with stones and new plants, very attentive to our wishes. Very nice family, too. They are clearly passionate about their work. I highly recommend them and we will definitely hire them again!

Fantastic company. This is the second time we've turned to them, and they do not disappoint…read more Friendly, professional, reasonable pricing, and fantastic communication. This time they removed a huge, ancient, dying tree that was less that five feet from our home. They took so much care and damaged absolutely nothing. They took their time cleaning up, too --with no branches chips, and virtually no sawdust left behind. They even swept our roof. I'm thrilled.

5 stars for this locally owned company. The owner came out to my property to give me a quote. He is…read moreEXTREMELY knowledgeable of trees and was able to suggest what we should and shouldn't do based on what each of the trees in question needed. He gave us a quote on the spot and we scheduled the appointment right then. He needed up coming a day early and doing amazing work. I have nothing but positive things to say about our experience with this company. The prices are reasonable, customer service is great and the final product looks awesome! We have loads of trees on our property and will be using this company for all of our tree needs!

BIG THANKS to Augustus Arborist Services for their fantastic job, both trimming some trees and…read morecutting a bunch of others down! I highly recommend their services, as they were wonderful to work with and very willing to help and answer any questions. They wanted to make sure from start to finish that I was happy with their service.. These guys were friendly, respectful and worked their tails off, from the time they arrived until 6 1/2 hours later...

I reached out Friday regarding lawn care to a house we just moved to (and this was my first call to…read moreany lawn company). Mike said Monday 8/7 we could get worked in and scheduled got an email to get my account set up and scheduled bi-weekly mowings. Sunday rolled around, and my account changed the mowing to Tuesday 8/8 (which was fine since it's only a day), but nobody reached out. Tuesday night rolls around, about 730-8pm, and our yard still wasn't mowed. I check my account on his website again, and the scheduling had moved my first mowing to WEDNESDAY 8/16. A full week and 2 days after the original date given. I have reached out 2 times via phone call, I have left a text. No response yet. Great business tactics here

Mike and his team are great. They took great care of my yard. Very honest and hard working group…read moreof people. If you need great service for your yard, I would recommend calling them.

Josh and the Haul it all team were top notch! Extremely responsive, excellent communication,…read moreprompt, good price. 1/2 cord of seasoned, split firewood, delivered and stacked on my rack. Highly recommend.

I get it. No one wants to pay to cut down or trim a tree; but if you must, hire this team. They…read morewere quick to send a quote (very fair pricing) and communicated well prior to the appointment. Josh and his team arrived on time, were professional, had the job done within a few hours, and cleaned up the mess. They came back later to haul away junk in the backyard. If you need tree work done or junk removed, call them. They put a salve on the tree removing wound you feel.

Called 5 minutes before appointment time trying to push arrival time back 45 minutes . When I…read morestated I couldn't do it and that I would contact them later to reschedule if I chose to, the woman I was speaking with hung up on. Poor customer service and bad communication!

As an irrigation customer, I found the customer service here to be lacking. They refuse to give…read morenotice that someone is coming for service. For those who want to be present when someone is working on your property, look elsewhere. When I first called about using their services they promised they would call first. Three times they have not (after reminding them that this is why I started with them in the first place). The actual people that came out were polite enough, no issues there, but they don't even knock on your door to let you know they are there. If had not looked out to see their truck, I would never know. Regarding actual work: For winterization, they remove the entire backflow and ask you to store it over the winter. I never had anyone else ever do it that way before. Don't know if it is better or worse doing it that way. For spring turn on, they email telling you they plan to start soon and to leave your backflow out in the bushes or by your garage, giving you the impression that they will probably be out that week (that is when I emailed back and reminded them that I would like to get a days head up when they are coming). Three weeks later they finally come around (with no notice, LOL) and I am not home. When I realize they did it when I was away and did not even tell me, I look it over and find that it is leaking, not badly just drips, but still leaking. Perhaps, if I were here when they were doing it, this would have been caught and taken care of while the service person was there. The backflow did not leak before they removed it for winterization. Now it does. Our home is only a few years old. Did something happen at start-up? Or when it sat outside for three weeks waiting for the service call? Don't know. Called to report the leaking. Owner said to text a picture and my address and he would send someone out. Two weeks later, sent a reminder text. Crickets! Today, a service person comes. I only realized he was here because I looked out the window and saw his truck parked in front of the house. When I went out, he had removed entire backflow again and said he was going to take a look to see what was wrong. I asked if he could knock on the door to let me know what was going on and not just fix it and leave. I walked outside to check on progress and he was on the phone with his boss. I asked what the issue was while his boss is on speaker and was told that the washers were worn out. I was a bit perplexed and asked to see this. When, the service guy took it apart again to show me the washers in question, I was a bit skeptical. I was told by the boss that it needed a backflow repair kit and would cost somewhere around $140. At this point, I say that I'm not really happy but to go ahead with the repairs I want to make sure it is not leaking before the service person leaves and also brought up with the boss that I was dissatisfied with the fact that they never call ahead and that is what I specifically asked for when I started to work with them and that I might be looking for another service provider. He said his company was too busy to call people. I said that it only takes 30 seconds. He said they just can't do that and then said to the service person "See this is the type of customer I was telling you about" I said "Wow, very professional!" The boss tells the service person to stop and do not do the repairs and won't be working with me and to go on to the next stop. The poor service guy was standing there holding his phone while this back and forth took place and was probably mortified. Sorry about the long rant.

After calling and contacting a dozen local tree service companies all with no response, or a…read morepassport n the job because how big the trees were, I contacted Ben on a Monday morning and he answered the phone. He went to my property that same day and I had a quote and three large trees down by Friday. The team did a great job. I was worried the yard might be a little damaged because it had rained hard the night before but you couldn't even tell they had been there after they left! I highly recommend this company!

They made an appointment with me for Thursday morning 830 am to give me an estimate on tree…read moreservices. No text, no phone call, NO SHOW

WOW is all I can say! We had a huge and challenging situation at our new home…read more 1. Our home inspector discovered cracks in our foundation caused by Hackberry and Walnut trees growing literally inches from our deck and with major branches over the roof. Oh, and our home is on a cliff! 2. Several large Oaks near our house and our garage that were dying because they had previously been hacked by a tree butcher (the tops had been lopped off at some point years ago). 3. A huge Ash suffering a slow death from the Emerald Ash Borer with dead branches infested with termites. 4. Electric Service touching the side of due to over-grown branches from our neighbor's property. 5. Hanging, dead branches Metro left while clearing for utilities. 6. Several additional trees that simply required a healthy pruning. Our top priority was to save what could be saved and to remove what was damaging the home. We needed the skill and experience that only a certified arborist can provide. Beyond that, we needed to find someone that had the courage to work from the side of a cliff AND the confidence that they could do the job without dropping a tree on our roof. Coty far exceeded our expectations and delivered an amazing experience! - Competitively priced - especially given the complexity of the situation! - Extremely thorough (not a twig left behind) - Phenomenal talent - took time to deliver extreme precision and calculation - Great customer service and communication from start to finish. - An all-around great guy - friendly, trustworthy and down-to-earth. He's your guy if you love your trees and want to see them grow healthy. He's also your guy if you've got a precarious situation and you need tree(s) gone! Please feel free to reach out to me if you want a personal reference. Also, I want to mention that Coty was referred to us by the Home Inspector who said "If anyone can do this job, it's Coty the Arbor Barber!"

They damaged over 50 trees on my property attempting to transplant trees from one area to another…read more multiple trees ran over with a track hoe, over 30 trees killed by the inadequate root ball they dog, (took to bare-root, no root ball at all) and refused to take responsibility. They're insurance is with a very questionable company that refuses to return calls and gives the runaround. Coty likes to say "you banned me from your property"- well OF COURSE! After day 3 and all the damage, why would I allow him back onto my place? Don't bother with this company if you want real tree work done- oh he can cut trees down, but apparently destroying trees is ALL he can do. DO NOT ask him to plant a thing!