The food is meh. Not bad. But dealing with the counter staff, after my 6th or 7th visit, is just consistently unpleasant.
I understand being terse, when it's busy. But when it's slow, and you're busy snacking away behind the counter, having a chat with your workmates. That's another story isn't it.
I made the mistake of asking three questions when ordering my last coffee here.
One: Do you have almond milk? Which didn't get me a verbal response but rather a look of confusion.
So then I asked question two. Hmmm, it sounds like you don't have almond milk. Do you have lactose free milk? Which got me a sharp no and look of increased frustration.
My final question. Do you guys have gift cards or can I pre-pay for some coffees...earned me a straight forward no, with an eye gaze towards the card reader. Got it, point taken.
Afterwards, I thought, probably a good thing about the gift card. Because I just had my last visit to the cafe. And so did every single person I can mention this too in the surrounding area. Hopefully.
Anyway. You're welcome to experience the same customer service low that I just did. Simply visit Trebbiano's lovely counter staff.
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