Went to donate brand new journals and toys. Lady who works there opens the door and was rude. She…read moretold me my donations "looked like they were covered in vomit". The employee continued to be rude to me and make false accusations. I asked her to look at the items and she refused. When i asked her why she would make such preposterous statements, she rolled her eyes at me. I won't ever be visiting this business. She is very rude every time we go. She has very bad attitude and raises her voice at customers. It's a shame that they treat the community in this manner.

It is incredibly unprofessional to close 15-30 minutes early every day especially when customers…read moreare in the store. If you need to close at 430 pm instead of 5 pm then change your posted hours. Super bad customer service here! Very rude.

It's a great shop! Lots of great stuff for sale. I shop there often. Good place to support by all…read moreof us.

Me and my dad and siblings have been coming here since we moved to cali. This was literally our…read moremall, we love it here and the employees are awesome. Especially the boss he rocks and is so kind !!!!

The store is organized. The staff is outstanding. They have great sales, fabulous quality items,…read moreand fair prices. It's a gem in downtown Tulare.

If I could give them less stars I would. The staff, especially dark hair and white hair older women…read moreare rude and usually unfriendly. First words out of dark haired woman is " this is a Christian " store etc. Many times saw them being rude and unfriendly to visitors and extra nice to others. Heard from prior employee they are allowed to purchase items before put in store. Sounds to .e like cheating. Also leads me to think that others in management are doing same. Not very Christianlike thrift store. If employees are allowed to put aside and purchase items before they go into store. I'm sure people who donate think all there items are to enrich those in the community, not employee. Im sure this review will be deleted soon.​

The thrift store has a dumb nut security guard who hassles seniors with service pets. He asks…read morepersonal HEPA questions in front of everyone. He is NOT professional. He continually stalks you in the store jabbering about "everyone lies about their dog". I don't care to hear about his problems with other people.

This is a wonderful place I first learned about collaborating with my employment on persons in…read moreneed. There are really there for the community and help everyone. I would recommend them for all needs and recommend donating so they can keep on going!

the patton house is my all time favorite thrift store!! everything is so cheap and i always find…read moresuch nice things! a majority of my wardrobe consists of clothes i got here. one half of the store is a gift shop with crafts and books made by local springville artists and the other half is the thrift shop. there's also some books out on the porch. they restock on seasonal clothing during summer and autumn. the volunteer workers are such kind and friendly women. not to mention how beautiful the exterior is; outside in the backyard is a lovely gazebo and some flower bushes. since the shop is ran by the springville community club, they often have events going on. i recently signed up to help out with the book talk tea event. i hope to soon join the club myself one day

This is such a nice clean used goods store. Had a lovely chat with the person in charge that day…read more They also carry newer gift Springville themed items. Lord of books. Worth the visit.

I shop here almost everyday. An associate named JEB was very…read morevery rude to another woman customer. He blamed the customer for making his anxiety go up. All she wanted was an item off the cart he was pushing. He was rude twice. He needs to be moved to the private sector if he can't control himself around everyday customers.

This was our first time at the Goodwill here in Bakersfield, my daughter and I enjoy Thrifting…read more very much and wanted to check out something different and we are so happy that we did, we rate this a five star. I know they're busy and that is understandable, but they were still very helpful and very nice. We were also very pleased with how clean and organized everything was. We rate the customer service 5 star. Thank you Goodwill