Zee worked with me to find the best solution for a new watch band for my wife. He is very patient…read moreand methodical. It was a little more complicated than the usual situation, but he found a great solution. Happy wife and so a happy customer, too.

Easy to use with quick capable service. Recommend to those with old school wristwatches.read more

Had a Rolex damaged in a car crash, the face crystal got all scuffed up and the clasp teeth got…read morebent so it wouldn't stay on my wrist anymore. The gentleman behind the counter fixed and polished it within minutes, and offered the repairs at no charge. Please bear in mind, I had never done business here before, so it's not like he was doing a favor for an old client. I insisted he at least charge me something, so he settled for $20. Aside from kindness to strangers, this place also has a very nice selection of fine watches at reasonable prices. If I'm looking for an upgrade, I'll certainly keep this establishment in mind.

Wonderful purchase experience! I was on the hunt for a watch to give to my son when he is older. I…read morehad done my research and found the timepiece I wanted, and luckily ATX Watches had the exact model. I ended up spending 2 hours in the store chatting with the owner and staff (family business). I walked away with the watch I wanted at a great price. I am planing on making ATX Watches my store for servicing and future purchases!

OMG! The new Korman location is amazing...upscale, elegant with many high-end jewlery designers…read moreand watches. Jen, took me slowly through the jewelry store pointing out key designers and pieces of interest. She even made a wish list for my husband. I am sure he is going super happy about that. Smile. Immediately what is striking is the unique chandeliers, paintings and modern furnishings. It truly looks like the building inside has been extracted from Paris. Jen humored me by showing me a $1M necklace, way way out of my price range. The Korman jewelry was absolutely exquisite. Fortunately, they have some affordable pieces as well. There is a luxurious bridal room to discuss bridal pieces. This room is warm, inviting and aesthetically pleasing. I love the vibe of this store. Please note it is a little tricky to get to. The jewelry store is located at Lamar and 29th street, however, you cannot turn left at that intersection, if going south. So remember to turn left at the street before.

I've been a customer for 6-7 years. Bought watches and jewelry from them. Recommended family and…read morefriends. I asked for one think in all of that time - and it wasn't something for me. My daughter wanted to buy her husband a Rolex for their wedding. I asked them over a year in advance. Constantly reassured it wouldn't be a problem. Wedding is 2 weeks away and nothing. They knew the dates. Passed me to three different sales people. Checked at the end of February. Apparently they don't care about customer loyalty. I am amazed and disappointed.

Wonderful service! I will never go anywhere else because of the prompt and excellent service. All…read moreof the staff is friendly and knows what they are doing...no guessing here. Will be back!

I highly recommend Micheles on Rollingwood. Very nice people. I have sold them pieces on two…read moreoccasions now. Haley was very sweet, friendly and took the time to give me a thorough evaluation and explanation. I find them to be very fair and trustworthy with their offers on fine jewelry and on scrap gold/silver too. I have never felt rushed or pressured to sell there. It's a wonderful store.

I went to Kruger's to repair two 18k gold bracelets that broke at the link/connecting hinge. First,…read moreupon entering the store, the staff promptly greeted me and listened to my concerns about the broken links. I spoke with Ryan, who was very attentive and assured me not to worry, the bracelets would be fixed. I was glad to learn they have an in-house goldsmith who handles all repairs, so this brought me peace of mind. Upon inspection, Raymond told me I should hear back within a day or so with an estimate. Lo and behold, I did receive a call back quickly and approved the repair cost. The repairs were completed within the estimated time frame. However, during the repair process, one of the bracelets (18k gold two-tone) lost a diamond on the top facing side of the link. Not to worry, said Ryan, they would fix it at no charge. I got a call the next day that it was fixed. I walked over, only to discover that now the bracelet was missing another diamond on the inner-facing side of the link. This particular bracelet holds a sentimental value to me due to its design and because it commemorates a milestone memory. Diamonds on the top links and double-sided with an inscription underneath. Each link contains the same inscription underneath with one diamond stone per link. Anyhow, once I pointed out the issue, Ryan assured me they would fix it, at no additional cost. I was expecting a call back perhaps 2-4 days later but to my surprise, I got a call the next day that my bracelet was ready. Upon careful and close inspection, the bracelet was repaired perfectly. The other bracelet (18k white gold) had no issue and was repaired perfectly the first time around. Overall, I was very pleased with Ryan and the staff's exceptional service. Kruger's will now be my go-to place for all repairs, and I will definitely come back as I have my eye on a lovely diamond bracelet.

I brought my daughter's engagement ring to be polished and cleaned before her wedding and they were…read morewonderful!! Highly recommend.

I just wanted to say Anthony was amazing. He was extremely professional and the rest of the staff…read morewas really friendly. I had to return a piece of jewelry that I was not 100% happy with. I will definitely be back!!

I'm absolutely speechless--in the best way! Caleesi exceeded my expectations by helping me redesign…read moreand modernize a treasured family heirloom ring. The blue stone originally belonged to my grandfather and was set in his ring. After he passed, my mom had it reset in the 1980s and added the diamond. Caleesi thoughtfully repurposed the original gold and helped me create something new and uniquely mine while honoring its history. When I saw the finished piece, I was completely overcome with emotion. The result is stunning, and I couldn't be more grateful for the care and artistry that went into it.

Alex went out of her way to give me what I wanted. I had a big ask that required finding and using…read morean artist outside of the company to help in the creation of my ring. I knew nothing could replace the engagement ring I lost but Alex delivered more than I expected. I'm very happy with the custom made ring she ultimately delivered.

We've been into this jewelry store three times. We have been here for jewelry repair, watch,…read morebatteries, and jewelry cleaning. We are always greeted with kindness and honesty. This is an upscale jewelry store with quality jewelry. This is where you can go buy an engagement ring or an heirloom necklace. We have received excellent service here. It is expensive, however, this jewelry one keeps forever and hands down to their children. You get what you pay for. I highly recommend you visit.

J West Jewelers has many excellent reviews on several sites. I think they have excellent customer…read moreservice. The jewelry is just beautiful. They are a family-owned business and they care about their customers. They do custom designs and will even clean your eyeglasses. They offer many services- buy gold, watch repairs, resizing rings, jewelry repair, etc.

I stopped by in search of a unique zodiac pendant that I could wear daily without being…read moreoverwhelming. I had considered various options from other designers and online stores but sadly those pieces were just too large for my liking. That said, while the store did not have any zodiac pendants on hand for visuals, Bill was kind to show me two catalogs. I browsed both and finally selected a piece in 14K yellow gold - made to order. It took about a week (purchase date to completion) - 5 business days - and I was very pleased with the final product. Overall solid experience - I do recommend.

Phenomenal people work here. Happy to have found our jeweler in Austin, TX. Great selection of…read morewomen's bracelets in both gold and diamond. Variations of gold too based on your preference. We were pleased by our time spent at Joe Koen and Son Jewelers and appreciated supporting a generational local business.

My husband bought my engagement ring here ten years ago. We are back in town and I stopped by to…read moresee if they could clean my ring which hasn't been done in ages. Irene was so kind, was able to take it back right away, and even checked it out for any loose stones. While I was waiting, I got the play with the "ring bar" which was a ton of different shapes and cuts of diamonds that were in a magnetic setting and could be swapped out with different bands. We aren't in the market for a new engagement rings, but for someone who wants to try different cuts and sizes of stones, it would be great!

With the help of Taylor, my now fiancé designed the most beautiful engagement ring for me! I can't…read morethank you enough for helping him- he has raved about how amazing you were and my ring is STUNNING! :) if you are looking for something unique and customized, this is the place!