HORRIBLE - DO NOT USE!!!! WILL BE THE BIGGEST HEADACHE EVER! . We have used them in the past and…read morethey were great. Fast service. We called them beginning of July to diagnose a problem with our dishwasher. The tech came out and told us what the problem was and the price - and said it would still be cheaper to just fix the issue (it's not). I got a text about 1 week later that said the part was ordered. When I called a week after that they said they are waiting on the part. You get no communication from them unless you call them and continue to pester them about where the part is at and when they will fix it. I called back almost 4 weeks after they came to diagnose the problem and told me the part was on backorder and they had to reach out to the company to get the part. It is still going to take another week and a half to get the part and for it to be installed. When I called back to even cancel the whole everything they told me I could only get refunded for the labor but since they have ordered the part part it belongs to me....they said they would deliver the part to me with a refund of the labor....WHAT A JOKE!!! THE WORST CUSTOMER SERVICE EVER! WORST COMPANY EVER!

I understand about my part that failed again however the repairman James ordered the part…read moresupposedly in my kitchen but when I called they said the ONLY person that can approve the part is on MILITARY Leave. So I get to wait a few more weeks You people are the worst!! I honestly don't know how you stay in business

Colin from Lexington Appliance Repair is awesome!! He was on time, very friendly and courteous,…read moreand went above and beyond fixing my dryer. I highly recommend them. Be sure to ask for Colin!!

Lexington appliance repair are great. came the same day. Colin was efficient. Je also explained…read moreeverything

Chad helped me today. My washer has issues with springs and with cold water dispersal. He even…read morerecommended what model would be best to replace my machine and where to purchase. I really appreciate him going above and beyond.

My microwave quit, no power at all, contacted GE and they relayed my issue to Sloan Appliance,…read morerecieved a call from Nick with Sloan the next day, he talked with me about what what I've done to check to make sure that it wasn't an outlet problem, told me he knew what was wrong and he was gonna order. The part told me it would take about a week called me three days later told me the part was in came this morning with his partner to read. They took the microwave down, took it apart and installed the part, showed me the even tested it in front of put it all back hung it back up. They tested everything they showed me that everything was working and left not a or a scrap of mess anywhere I was very pleased with their professionalism with his knowledge of the appliance ability to get it fixed as quickly as they did would recommend to anyone great guys Nick and Reed

A $285 part PLUS $140 Service Charge PLUS $145 Labor PLUS 3% for card payment; gouging! Will NEVER…read moreuse this company again.

Quick, efficient and not lacking in quality or professionalism. Able to troubleshoot the issue with…read morethe refrigerator and narrow it down to a potential part. Unfortunately the failure still happened with the new part. All troubleshooting was exhausted and with the breaker still popping after the new part installed, this was the last clue to know there was a ground issue inside of the fridge (an electrician had run tests as well and cleared it). Ultimately I made the choice to replace the fridge instead of having it completely dissected. Overall I would say that this issue was due to a build issue with the fridge. QARS did a wonderful job quickly and was straight up.

Easy to get an appt, professional service. He informed me my washing machine would cost to much to…read morerepair. I appreciated the honesty. John is the owner, just in case you want to use his services. Tip: Customer will get charged $78 for a estimate rather the fix the item or not. Keep that in mind. There many be companies that offer free estimates.

Shoutout to Advance Appliance Services, the owner Brad came out same day, diagnosed the issue in…read moreunder 10 minutes, and even offered to return later that evening--after a full workday and his kids' soccer game--just to make sure we were taken care of. We ended up scheduling for the next day, but his willingness to go above and beyond speaks volumes about his work ethic and customer service. Highly recommend!

Our dryer began making unusual sounds on a Saturday. We called Advance Appliance on Memorial Day…read moreand he was at our house that afternoon. In just a few minutes, he had the problem identified and parts ordered for delivery the next day. He was very patient in explaining the problem and offered solutions and maintenance suggestions since the machine was broken apart. His price, customer service, and experience were superior.

Great service, great work, fair price. Quickly diagnosed and repaired my dryer. Will definitely use…read moreagain.

I called Midlands Appliance Service on 12/10/2024 regarding and issue with my Whirlpool Dryer. I…read morehad previously called Sears Appliance Repair (Sears Home Services) to come out and fix my Whirlpool dryer. It would not rotate or start after you hit the power and start button. Sears was very easy to schedule a call and I was surprised when I went to the internet and found that they were available the very next day. All seemed great. The technician opened the top of the dryer, hit the power/start button and heard a click from the control board. Dryer wouldn't rotate. He immediately said "The board is bad". He looked up the part and said "We don't carry the board and can't get it". My wife said "So what are you saying, we have to get a new dryer?" He just shrugged and said we could probably find the board on Amazon. So we looked up the part and he said that it would work. I have an electronics background so I told him I'd order the board and put it in. I said if it didn't work I would call them back. I got the board three days later, put it in and it had the same problem. So I called them and got their voicemail..said I needed them to return. I get a voicemail response that they would be out the next day. They never showed. This went on for a whole week, one day after another...with them telling me they'd be out and then not showing. Finally after four days of this I called Midlands Appliance Service to see if they could come out. I spoke with Steven Woodlief and he said if I'd called him 3 hours earlier he could've stopped out then. I told him the problem with the dryer and he said it was crazy that they didn't check out the thermal relay or switches or anything prior to jumping on the board being bad. He explained where the thermal relay was located and told me of a YouTube video that would show me where it was. I took the front of the dryer off, found the thermal fuse and checked it for continuity. It was open. I went out and ordered the fuse the next morning for $8.16 and replaced the fuse. It's been working great ever since. So no, I did not have to use Midlands for an actual service call, but the help Steve gave me was above and beyond the call of duty. This is what a good service organization should be like. I have gone to Better Business Bureau, Comsumer Protection Agency and my bank in order to try and refund the $129 bad diagnosis and service Sears Appliance Repair gave me. They do not have a live person and no matter what you call you can only get a voicemail routine that sends you back to the beginning. They do not have a phone number, and their address is listed as Sears in the now defunct Sears building in Columbia Mall. Take heed. Never use Sears Appliance Repair, but take your business to Midland's Appliance Service instead

First time customer. Professional, fast, and friendly service. I will call again for any further…read moreappliance repair needs I may have in the future

Brad Conway from Palmetto Appliance Repair came over and fixed my refrigerator today. Very polite,…read morevery professional. Did the job quickly! I am happy with the price. He came when he said he would and diagnosed the problem quickly. Ordered the part and came back the next day, exactly when he said he would and fixed it for the agreed upon price. Very happy with the repair and the service!! Highly recommended!!

Appliance Professional stands behind their work. Even though they were unable to repair my very…read moreold GE dishwasher, they worked with me to minimize my expenses. They were very helpful and friendly, and I would recommend them.

We couldn't be more satisfied with our experience. Our tech, Chandler, was knowledgeable,…read moreprofessional and personable. He knew immediately what the problem was with our leaking Frigidaire refrigerator and fixed it quickly. Total bill was $144. We will definitely use again!

Dwight came on time and worked to repair our refrigerator in a very organized and through manner…read more He even addressed issues that we weren't aware of but explained that we did not have to make the additional repairs because they weren't necessary considering the age of our appliance. He came to repair our dryer last year and I noticed that he checked to see that the unit was in good working order before he replaced the broken part. Definitely will be using him and his team for all our future needs.

Brad is a courteous professional who responded quickly to my need for a fast refrigerator repair…read more He was on time and followed through on every promise. The final bill was very fair, which was so appreciated. I will certainly call him again with my next appliance problem.