I've been a client of Matt & his team for several years as a small business hvac contractor. Very…read morereliably and response not to mention a great asset to have on your side. Highly recommend!

Certain businesses aren't that much fun to use: plumbers, tow trucks, tax consultants to name a…read morefew. However, should you find that you're in need of tax advice like my wife and I were after we moved from Colorado to Texas mid-year, I absolutely recommend Matt Woolley to assist! He quickly provided us with projections, an explanation in easily understandable layman's terms, advice going forward and answers to our follow-up questions. We couldn't have been more satisfied with our interaction with Onion Creek Tax Service. Highly recommended!

I own a Carpet & Tile Cleaning business that started things very.. unorthodox. On top of that, I…read morelearned how to use quick-books with google and did the books myself for my entire first year. Needless to say, i needed alot of help making sure everything was done correctly, and fixing the things that were not done correctly. IAIN was amazingly thorough and answered 80% of my questions just with his initial summary of my account. He knew things and was able to help with matters that the lawyer who helped with my incorporation did not even know (and fix things my lawyer did wrong). Iain listens, is knowledgeable, patient, thorough, and most importantly, makes me feel confident that i am not going to have any issues with the IRS for the rest of my life. Thanks so much Iain! I look foreword to a very long business relationship!

I spoke with Ian and he made it clear that he was not interested in getting my business. Not that…read morehe couldn't help me but that it wasn't a priority. I asked him to tell me a bit about what kind of services he was able to do to assist people in my scenario (after he said it was something that they could assist with), to which he rebuttaled with "maybe we aren't a good fit" and hung up. Class act right there.

Very knowledgeable, efficient and thorough. Veronica and her team made the filing process easy,…read moreanswered every question clearly, and provided excellent professional services. I highly recommend them.

Victoria and her team are extremely difficult to work with and they are very poor communicators…read more Despite asking for a estimate for the cost, they billed triple that amount with very poor explanation, refused to compromise on the bill, and billed for time answering my questions about the bill. I once called the office and she gruffly answered the phone "I'm in a meeting; email me!" Shocking lack of professionalism. Beware!

By far, the worst place I have ever gone to have my taxes done. Very unprofessional to have a dog…read morewalk around and use the bathroom all over the carpet. Aside from that. The woman, guessing owner, was rude and passed me off to what seemed to be a new person who had to be walked through on how to do the taxes. It took them all but 5 minutes only for her to say I owe 1500. Did not even ask if i had any dependents, I have 2, or any medical expenses, which i also do. Long story short, she said i owed because my employer failed to do something in their end. So basically i owed taxes because if my employer and to take it up with them. Went to a couple places elsewhere just to make sure and got a nice refund and nothing owed. It was a simple w2. Trash place and had the audacity to ask me how do i want to pay.

The Tax Wizard saved me!! My taxes from the year prior were all messed up. Kim was very patient…read moreand organized in getting my taxes prior fixed. Her staff is excellent will only be doing taxes at the Tax wizard for now on!

Dear Lord, I can't tell you more emphatically to RUN away from these people. I was referred to…read morethem to "clean up" my books. I was there for 4 years. In the fourth year I'm told, "your taxes have been done wrong for years and you should hire an attorney to fix it." We then discovered that they hadn't disclosed my "rental property" had in fact been . . . rented. That's 3 years of rental income . . . late. That means another check and penalties. When I complained, the douche replied - in an email cc'ing people I've never met - acting like it was MY bookkeeper's fault? I forwarded an email where we expressly stated the RENTAL PROPERTY was rented - from three years ago - and then I never heard back. IE. Their customer service is amazingly worse than their tax preparation. PISS POOR

I called six weeks ago to set an appointment with one of their CPAs. The only time I got a call…read moreback was a week after my initial call asking me to put a credit card on file with them so when one of their CPAs finally got around to calling me or making an appointment, they'd have a way to charge me (sure, okay.) Well, they never bothered to reach out after that. I guess I'll call a different firm that has the capacity to take on a new client. What a waste of time.

I am writing this to warn other business owners about the significant accounting errors and lack of…read moreaccountability we experienced at Rupert and Associates. We worked with this firm for two years, and it proved to be a major setback for our operations. Despite being assigned a "QuickBooks expert," the firm failed to manage our Housecall Pro integration correctly--continually insisting we simply unlink it. As the business owner, I was eventually able to coordinate with the software providers myself and fix the integration settings within just two weeks. Because our books were not being reconciled monthly as promised, we were advised to file 2024 taxes that were admittedly inaccurate to avoid "correction costs." This resulted in us overpaying on our tax liability based on flawed data. After I hired an independent bookkeeper in late 2025, they uncovered over 700 uncategorized transactions dating back nearly a year. Most damagingly, the firm underpaid our Q3 and Q4 Texas state sales tax. I am now personally responsible for the resulting fines and penalties. Despite these documented failures, the firm still charged $1,000 for "work performed" during the period these errors occurred. When I reached out to the owner to dispute this, they refused to take any responsibility for the penalties their mistakes caused. If you value accurate bookkeeping and a firm that stands by their professional work, I strongly recommend looking elsewhere.

The initial consultation went great. Seemed very attentive and ready to help with my 1st full…read moreyear's business taxes. That couldn't be further from the truth. This firm didn't help, guide or strategically do anything for us. I'm a small owner operator plumbing company. Every dollar helps as I'm sure most can understand. They weren't punctual. Weren't professional. Weren't courteous or friendly in the least. Expected us to know everything they needed. Multiple times came back saying more information was needed after us asking that question ahead of time. I don't suggest using these people. After further communication and finalizing the taxes, absolutely nothing changed. I still recommend finding a company who actually cares about thier clients. After acknowledging my concerns, they said take it or leave it basically and they weren't doing anything else. Unless I paid additionally $250per hour for more advice or strategy basically. I couldn't be less satisfied and feel we did all their work for them. The response is comical and extremely vague to cover the truth. Blain is the office manager. She made that extremely clear by answering EVERY question with "I'm not a tax person so I'm not qualified to answer that". So in theory yes You were responsive but accomplished absolutely nothing. The phone call that I personally had with you, I had to ask you at least 10 times to quit interrupting as you tried picking apart every sentence I said. Instead of listening to the whole experience you were asking about, which would help you better understand that situation in entirety. But yall are a spam tax shop and nothing more from mmy experience. I got absolutely no tax advise. No tax strategy talk. I paid yall in full what you asked got months ago. Took until the last day to get it done because nobody cared to help. Terrible all around