got an estimate the next day after pricing all the parts brought it in after all the parts were…read morereceived and then done on time high quality repair service and paint

Sent my car to Fairfield for a cosmetic respray due to a previous poor paint job. Got the car back…read morethe first time and it was significantly worse than when I started. Sent the car back and it was returned better, but still totally unacceptable. Told that this is the "best they can do". During the rework, molding was not removed and was poorly masked as well. For the several thousand dollars spent, would not recommend at all. I am incredibly disappointed and wish I never took my car to them in the first place. Avoid if you are detail oriented and want great results. If you don't really care that much, this is the place. Update: Below, my info was requested to discuss the poor job that was done on my car. I provided both email and phone and no one reached out. Do you actually care enough to reach out or is it just so that it looks good to Yelp readers that you ask?

I have taken cars to Citizens a few times. ...deer strike, hit my son's car in the driveway,…read morebranch fell on another car. They are always nice and do excellent work. Also, I've compared prices at times and they are very fair. Great team!

I can't say enough good things about Citizen's Auto Body! They turned a stressful situation into a…read morebreeze with their outstanding service. The staff was friendly, communicative, and completed the repairs ahead of schedule. My car looks flawless--like the accident never happened. If you're looking for expert auto body work with a personal touch, this is the place to go. Highly recommend! Ask for Mike!!

Perhaps one of the worst car related experiences I have ever encountered. I had my car towed here…read morefollowing an accident while visiting CT. I took a quick tour of the place with one of the managers and talked over what I wanted done. I requested that they only perform an initial inspection for insurance purposes, and allow me to make a decision based on that with what I'd like to do. They agreed and performed the necessary inspection. One week later, once I had returned to Boston (my home city), I called to let them know I would be transferring the car to my preferred shop (Automobile Associates of Canton - amazing place) and all hell broke loose. Before they could release the car for transfer, they requested I pay the balance of what I owed them. They claimed this balance included a tow, 20 hours of mechanical work, a week of storage charges, and some ludicrous $200 office / paperwork charge. Insurance had already covered the tow and only authorized the shop to perform 6 hours of work, the duration of the inspection. Talking with the insurance rep, who is permanently station within the repair shop, he said he never saw them do more then take a few pictures and check under the hood, not nearly 6 hours of work, never mind the 20. Neither I nor the insurance had ever heard of this "office charge" but after loosing the "extra hours" of work (which insurance called them out on), they were unwilling to budge from this fee. Not only did they require that I pay this before transferring out, they required I do so in person and in cash, no mailed check or credit card would be accepted. Until I did so, they were going to continue to charge for storage. Thankfully the shop I was transferring to understood the situation and were willing to go down in person for me and make the cash transaction, saving me a lengthy and rather unnecessary trip. Last I heard, they were in imminent danger of loosing their preferred repair shop status, and that this isn't the first job they botched up on. I have first hand knowledge of at least one car they attempted to fix (straighten frame) and did such a poor job on it, the car was forced to be totaled. In all honesty, I would rather sell my car at a lose then allow these thieves to fix it, they're that bad.

Went to get an estimate for a small bumper crack. I specifically asked them not to notify the…read moreinsurance because I would be paying out of pocket for the repair. He said he wouldn't, a year later I find out that he reported it to insurance and carfax. If I wanted to file a claim through insurance, I would have gone that route. Honestly at this point, I should have just gone through the insurance company because it's now on file and I paid out of pocket. I definitely wouldn't recommend this shop and would warn others not to trust them at all. Very dishonest and misleading of them.

Friendly, professional, and efficient company. Always my priority to bring my vehicle here whenever…read moreanything happens.

I brought my car to get fixed after getting rear ended. The original estimate was $400. When I…read morepicked up the car from being fixed the chrage was $1300.00. I did not get a phone call or email about the estimate change. I was told by Jake there were other parts that needed to be replaced. It would have been nice to have been notified of the $900 difference. Our family has been going there for over 40 years Last time I ever to to Circle Collision!

Very helpful and knowledgeable staff, have had nothing besides good experiences with them. Yes they…read moreare always very busy and have a lot on their plate but the advice and assistance from them when dealing with insurance companies has been priceless. I've had one car with body damage repaired there and it was perfect, the second car, I was in an accident, not at fault, but none the less the car was totaled and originally brought to another shop. Hassle free, at my request Circle went and picked it up to evaluate it. The staff has a lot of experience with insurance providers and applies that to give the customers a fair and smooth process.

This shop did such a good job repairing my damaged Acura, I thought they replaced it with a new…read morecar. Unbelievable work. Friendly, reliable and reasonable prices. More businesses should be run like ADR. Paul Westport, CT.

Five Stars! No doubt! So, I made my appointment in-person at the shop. He looked at the dent and we…read morepicked a time that was convenient. I provided my cellphone number and I immediately got a text appointment confirmation that I saved to my calendar with the date and time. Later, there were automated reminder texts, which I appreciated. Now to the actual work, this guy is an artist! Plain and simple. I would challenge anyone to find where the dent was located. It took him about two hours repair but it came out perfect. I had to get his business card before I left and I would not hesitate to come back for more repairs, and neither should you. At the end of the day, the price was right and the work was incredibly. Now get your minor dents fixed and enjoy the rest of the summer, what's left of it.

I agree 100 % with the last review on 9-2-2023 . My husband walked in the shop , made an…read moreappointment , less that 2 hrs later my car was done the dent was gone .. My car looked beautiful again . GREAT JOB ! Very proffesional , knowledgeable and great customer service . Would recommend 100 % . Pricing fair . Thanks VITALI :) ! VERY HAPPY CUSTOMER !!!

This company is top notch. They fixed front end damage to the point of perfection. I highly…read morerecommend this company

Brought my vehicle in for bodywork What should have taken two weeks took them a month. I had to…read morereturn three times for the same issue which never got resolved. I ended up bringing it to the dealer to get it fixed which cost me extra money. The bodywork was terrible. They didn't put parts on the car that the insurance company paid for and lied about it. I would not recommend them.

Dino is the best of the best! Did a stellar job truly talented. Very grateful…read moreTo have found him!! Highly recommend him! Will be using him again for my Daughters car. If I could give Dino 10 stars, I would. I had some front bumper damage from an accident, and I hired Dino for the repair. He is a mobile service, which made everything so easy -- he came right to my driveway and fixed the car on site. I honestly could not believe the result. The work was flawless. The car looked better than before the accident. You would never know there had been any damage. His attention to detail, precision, and professionalism are truly next level -- state of the art work. He was fast, efficient, fair, and incredibly skilled. No hassle, no dealing with insurance headaches, no body shop drop-offs. Especially when you just need cosmetic or body work handled quickly and correctly, this is the way to go. If you're looking for someone and debating who to call -- look no further. You found the best. Highly, highly recommend.

If I could give Dino 10 stars, I would!!! From the jump, Dino was very transparent about the work…read morethat had to be done. I scraped my bumper on the curb and I found A1 Dent Tech on Yelp. His reviews on Yelp and Google COMPLETELY match his work! Dino came BEFORE time and was done with everything in less than 2 hours! He even went above and beyond and buffed out some of the other scratches I had on my car from years prior! (Sorry I don't have any before pictures ) The best part is that he is MOBILE and was honestly such a nice person. I couldn't have asked for a better experience than this! I will definitely be doing more work with Dino in the future (hopefully I won't be running up on any more curbs LOL) THANK YOU AGAIN DINO