AVOID Cabinet Depot at all costs!!!…read more If you're considering Cabinet Depot in San Antonio for your kitchen cabinets or countertops, STOP and save yourself from this bs place. Our experience was a colossal disappointment marked by shoddy product quality and god-awful customer service. We expected professional products, but what we received from Cabinet Depot was far from it. This company tried to get away with delivering me some lazy, quickly thrown-together wood they call cabinets. The cabinets were assembled with shocking carelessness. Seriously, like they didn't give a single f. Our "finished" cabinets arrived with visible, unprofessional lines drawn in permanent marker; not a single cabinet drawer lined up correctly, NOT A SINGLE ONE. We received a glass door that was never ordered, and the countertops completely ignored our specific tapering requests. The drawers were literally falling apart because there was nothing holding them together! Because they don't use wood glue, they said. Beyond the abysmal product quality, Cabinet Depot's customer service was equally infuriating. Our repeated attempts to reach them for resolution were met with a complete lack of urgency and responsiveness. It was only after we sent a stern email, explicitly threatening to file a formal complaint and dispute the charge with American Express, that we finally received any attention. (I feel sorry for those who pay cash to these people.) Even then, the resolution was incomplete. While they did address approximately 70% of the issues, the remaining problems were left for us to deal with and fix ourselves. To add insult to injury, when our contractor attempted to return unused molding--which we were verbally told would be refunded--he was met with a refusal, claiming it was "banged up," despite us never having used it. Save Yourself the Headache: GO SOMEWHERE ELSE. Our experience with Cabinet Depot in San Antonio was a costly lesson in poor quality and abysmal customer care. We paid a significant amount for what we believed would be high-quality cabinets and countertops, only to receive a product riddled with defects and a company that only responds under duress. Do yourself a favor and avoid the frustration, wasted time, and additional expenses. There are far more reputable kitchen cabinet and countertop providers in San Antonio who prioritize quality and customer satisfaction. DO NOT make the same mistake we did.

More choices it's like a box store but worse Saw so many…read morepieces damaged when others were picking up there delivery Ran away !!!!

They did an okay job but the floor had nail in it the wood was loose and have not called to fix it…read more The transition piece needs to be fixed and little of everything.

The sales team was very knowledgeable about helping me decide what flooring best fit my lifestyle-…read moreI ended up going with wood look ceramic tile. I was also looking for something different for my entryway and they helped design a herringbone layout which I love! I visited a few other large flooring places and Okrent provided the best customer service and personal attention that you won't get at Floor and Decor or Lowe's. Much larger selection too! I am super happy with my new floors and definitely recommend O'Krent.

Ryan had good communication and provided us with a reasonable quote. When Dalton and Cruz got to…read moreour house, they were on time and very professional. Did a great job with the travertine floors and all three of our bathrooms. Cleaned up afterwards. Overall, we had an excellent experience with Stone care of Texas and would use them again.

Our home was built in 2007 and has travertine floors in our kitchen, hallways, utility room and…read morebathrooms. This is our 3rd time using Stone Care of Texas and each time we've used them they are always outstanding! Jorge and Leo finished up a 1 1/2 day job for us yesterday. We had accidentally broken a bottle of vinegar in the kitchen and there was also damages to the floor by our wine fridge where red wine had leaked out. I thought our floor was ruined in those areas. Jorge worked hard to restore the beautiful luster and our floors look better than new again and shine like a mirror. It's hard to find a company that takes pride in their work and provides quality services at an affordable price. I highly recommend using them. You won't be disappointed.

don't waste your time dealing with Atlas Floors. Very poor quality we wasted a lot of our…read moreprecious time picking out carpet picking out tile, getting quotes and dealing with these people and they totally ghosted us when we were ready to purchase.

Atlas followed through with everything promised and more. We could not be happier with the final…read moreproduct. Installers cleaned up as if they were never here. Wife is speechless! Can't wait to begin the guest bath project....atlas has our business!

Tori has been the one here when I've came twice and the first time I came was months ago and she…read morewas here and it was when I was first inquiring about Talavera and Saltillo tile she came off aggressive and was rude how she talked to saying those are two different things I said yes I know I am working on two different project like if I couldn't ask about to different things it was strange me and my husband ended up buying lots of Talavera tile at that time from a man here didn't catch his name, came again because I thought maybe she aaa just having a bad day but that impression did stay with me well I gave it another shot today months later walked in inquired about different size tile and it was only me and her inside and I felt unwelcome and as if I was bothering her. I rather taking my business to a Mexican import place I have found in another part of town.

love this store. the employees are no helpful and nice. the prices are very reasonable. great…read moreproducts and service

Perfect installation. Please share with Oscar he should be very proud of this Team for they work…read morehard, great attention to detail, & with high degree of precision & professionalism. Thank you Yuri, for your professionalism and attention to detail. A lot coordination goes into an install and I was fortunate to have picked y'all.

I am not sure what type of training the employees receive at this company, but Maggie Ortiz's…read morecustomer service skills are terrible. There is no appreciation for the customer's time, and no effort is made to respond back to the customer in a timely fashion. When an estimate is finally provided (over 4 days later), there isn't a specific explanation for the estimate, only an exorbitant amount listed as "labor." I'm not sure what you want from this company, but trust me, you NEED to go to another company to get your wants fulfilled.

Let me start by saying I really liked the Hicks family so this experience makes me disappointed. We…read morehad some water damage to our carpet and Carlton was very helpful while I was working with the insurance company. From there it went downhill. The crew showed up for install. Two installers were very nice and respectful however, on day 1 they spilled a lot of glue on the carpet. They left for the day and didn't tell us. I had to call Carlton and he came over the next day and tried to remove it which it was obviously ruined so his crew cut the large piece that was damaged and tried to replace it with another piece but since the carpet had a pattern it did not match the piece they cut which in turn threw all the other pieces off because they didn't have enough extra carpet. Once the install was done we noticed how terrible the installation was (see pictures). We called Carlton and told him this install was unacceptable. Mind you we spent about $9k on this. We decided to change the carpet out and asked for another crew. We also noticed this crew broke the light in our stairwell and didn't tell us. We did bring this to Carlton attention and he did credit the light to our bill. Second crew shows up to install the replacement carpet. Again very nice and professional. They started on Friday and were supposed to return on Saturday and didn't show up. I had to text Carlton about noon to find out where they were. His response was sorry they were supposed to text you. They arrived back on Monday but had bad weather so came back Tuesday but didn't finish. Next day we were out of town for thanksgiving so they didn't come back until the following Monday to finish. They did a better job but scratched our new couch moving it through the doorway. We brought this to Carlton attention and had pictures I had taken the morning of the install showing the couch was not scratched. Carlton response to this was sorry we are not a moving company, but they charge to move furniture!! We asked them several times to wear shoe covers on the new carpet but they didn't. All in all for an upstairs and stairwell we had to take 7 days off of work for this project. As far as the work goes, I would absolutely not recommend this company. For reference our house is about a $900k house. When you're spending this much money you expect a certain quality of work. When a company is in business as long as this one has been you expect a certain amount of expertise. I think the pictures will speak for themselves...

Worked with Carlton and Sydney Hicks and the experience was fantastic!…read moreThe installers were considerate and did the job right! They followed up the final day of installation and sent out Larry Hicks to check on the job done by the installers. Highly professional I would definitely use them again!

This was a great find in my area. They offer a good selection of sand, gravel, cinder blocks,…read morestones, chimney products, and supplies for various jobs. I found the people to be very helpful and provided great service while offering a good price. I ordered a yard (2 scoops) of manufactured sand which will help anchor the flagstone pieces for the walkway I am constructing. They met my need for this job and I will make sure to look into them for future needs of home improvement. Really glad they are within the city so we can avoid far trips and high delivery prices.

Excellent selection and Nordstrom level customer service. You'd be hard-pressed to find another…read morecompany in the industry with the level of integrity and professionalism exhibited by the team at Mr. Henry's. They were out of stock on a specific item we needed for an urgent project, and when we asked if they knew of anywhere else who may carry it, they offered the name of a competitor without hesitation. They will have our business indefinitely.