Our experience with Sue and Travis Derby was phenomenal!! Their expertise, professionalism, and responsiveness well exceeded our expectations. They were understanding, patient and caring. We started working with Sue more than a year prior to putting our house up for sale. We were not ready to sell at that time and were looking for property prior to selling. During this time, Sue provided us with available properties each week that were listed throughout this year; but nothing was of interest to us and as we expanded our search we did not stay in contact with Sue, our first mistake. We ran across a piece of property in route one day and contacted the realtor listed on the sign. We decided to list our home with this realtor which was our second mistake! After our contract expired with previous relator, we called up Sue. She took her time with us, was caring, professional and understanding. We had more contact and feedback from her in the first week our house was listed with her, than we did the whole prior 6 months. After a showing we were provided feedback as soon as she had it, if we called she would get back to us immediately. She was going out of town and called us to let us know that she would be gone and that her son Travis would handle in the interim. Travis was awesome!! If we had a question he would get back to us immediately and was very patient. If we did not understand a process, he took the time to make sure that we understood. His follow through and dedication was exceptional. I am happy to say, that he was able to sell our home in a very short time. This would have never happened if it wasn't for the exceptional, professional, patient, dedicated team we had working not for us but with us. read more