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    Travis County Credit Union

    3.4 (13 reviews)
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    Services - Travis County Credit Union

    Personal banking

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    9 months ago

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    2 years ago

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    1 year ago

    Their customer service is amazing. Their staff are friendly, knowledgeable, and helpful.

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    5 years ago

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    4 years ago

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    7 years ago

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    7 years ago

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    9 years ago

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    11 years ago

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    10 years ago

    TCCU is the best. Customer service is bar none. Bank president Wayne Watters is so personable. They treat you like family!!

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    Velocity Credit Union - Downtown branch lobby.

    Velocity Credit Union

    (126 reviews)

    Downtown

    Do not use this bank! Even though I let them know that I am in a foreign country, they randomly…read morekeep shutting down access to my account leaving me without any money on the other side of the world. I have had to stay up late because of the time difference to call them to try to resolve this, but it does not seem like it makes any difference. This has also caused me to be unable to pay some bills on time, which of course they will do nothing to resolve. Do not use this bank! Even though I let them know that I am in a foreign country, they randomly keep shutting down access to my account leaving me without any money on the other side of the world. I have had to stay up late because of the time difference to call them to try to resolve this, but it does not seem like it makes any difference. This has also caused me to be unable to pay some bills on time, which of course they will do nothing to resolve. This place has 0 customer service and will just hold your funds at the drop of a hat with no ability to resolve in a timely manner. I guess if you enjoy your funds being held hostage, by all means use this fraud of a financial institution, but you'd probably be better off using BoA or just keeping your money in a safe at your house. In short, this credit union is 100% shady, beware storing your funds at this "financial institution". Edit: Due to Velocity being unreachable and now the snow storm. I had to wait until Tuesday night my time to speak with them. I have been without food and lodging for days mow, and will be for another day. These people are holding thousands of dollars hostage which has caused me to go homeless and hungry. I honestly have no recourse until one of these muppets is available again. I repeat, never use them!

    Nice people. Took my huge bag of change and converted it into bills. No charge as a member. I…read morehave used the CU for auto and HELOC. Recommended over most banks.

    Travis County Credit Union - banks - Updated May 2026

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