Beautiful resort. Beds and linens are so wonderful we all slept amazing. Service was outstanding…read more Spa was very nice.

I had never even heard of Gleneagles until our friends mentioned they lived just five minutes…read moreaway--who knew this hidden gem was right under our noses! Walking in, I was instantly in awe of the beautiful golf course and the lineup of Bentleys and Rolls Royces casually parked out front. Talk about arriving in style! And the cherry on top? A friendly Scottish staff in full kilt attire, greeting everyone at the entrance--I felt like I'd stepped into a movie. We wandered around the hotel, soaking it all in, and couldn't resist staying for dinner. Such a fun and fancy experience!

This is a great 4 star hotel for food, activities and surroundings. There are loads of activities…read morein and around the hotel. In winter you can use the hotel's curling rink and there are numerous golf courses in the area. As well as a swimming pool and jacuzzi there is a gym and thermal suite. From 15th October 2010 they are launching a music venue. There is fishing on Loch Leven. The hotel has it all and there is easy access to Perth to the north and Edinburgh to the south. Kinross and the surrounding area is a great place to visit. There is Loch Leven Castle and Falkland Palace to visit. There is an RSPB reserve at Vane Farm and beautiful countryside all around.

Fan bar. Great banter. Staff awesome. All latest sports plus monthly live actaread more

Thoroughly enjoyed our stay here. From walking into the hotel, you are greeted by friendly staff…read more The hosts Karen and Dave can't do enough for you. The lounge is warm and inviting with a wood fire burning and lots of comfortable chairs to relax in. We ate in the bar, there is also a restaurant, great choice of food which was excellent. Again service was very good. Our bedroom was amazing! The king bed was very comfortable, the room spacious and beautifully decorated with an en-suite bathroom. I would absolutely recommend the Bein Inn Hotel. It is charming and welcoming, fabulous service and great food, perfect for everyone! Will definitely be returning. Thank you Karen and Dave for a wonderful stay.

Plenty of parking - although across a busy road... Very welcoming looking hotel/restaurant... When…read moreentering the reception are we were met by the chef as no receptionist about but this was done with professionalism and cheer. High level of cleanliness and even on a wednesday at 1pm there were a fair few tables full. We were seated and shown the menu, ordered a drink and the specials were explained with enthusiasm. We ordered and mentioned that we had a voucher and this was dealt with without issue. Main course arrived within 15 minutes and was piping hot, well presented and delicious. Would absolutely recommend as the food was excellent, service excellent and the atmosphere was also excellent

The nicest hotel we stayed at during our weeklong tour of Scotland. The staff are incredible, they…read moremake a superlative effort to make you feel welcome and taken care of. The building is stunning, the setting is spectacular (take a walk across the dam), the rooms beautifully appointed, the meals 2nd to none. I recommend this hotel without reservations... Oh, almost forgot the bar is huge with an incredible view of the loch. Have a drink up there!

Great location and ambiance. Service top notch. Walk around the lake to pitlockey cute town have a…read morebeer at the old mill.

It is in a beautiful location. The scenery stunning to say the least. The signage very poor…read moreespecially for someone who has never been there before - a weary traveller from Ayrshire. The entrance very confusing. The restaurant was lovely but some staff more attentive than others. We asked for the bill twice before having to go up ourselves. The portion size was out of proportion e.g. my husband had loads of hummus left because he only received a few crackers. The leisure facilities had no staff there - you were left to your own devices to find out how everything worked. The lockers were complicated - again signage very poor. Nothing flowed properly. Quite disappointing really. We got this as a gift - not sure if I'd go out of my way to return.

I had a lovely one night stay over the weekend that was a birthday gift for my partner. We had the…read moredeluxe bed and breakfast stay with dinner included in the cost (worth £150). Service upon arrival was fantastic and and were quickly checked in and given directions to our room (thank goodness!) The room was spacious and had its own sauna which was super cool. Each room had a balcony and the shower/sinks had an interesting layout without a door, but somehow fitted well with the design of the room. It was quite rustic in terms of design and I've rated one less star because the room was dusty (I pulled up the blind and heaps of dust fell on me) and the walls appear to be paper thin (10pm and I could hear conversations through the wall and children carrying on in the hallway). The views from the room look directly over the lake and mountains in the background which was utterly breathtaking. So onto food. We were seated by the window with great views of the lake again. Service was prompt and friendly which was lovely. For starters: bread with oil and balsamic, and scallops with black pudding. Both pretty good and the scallops were cooked well. Mains: beef burger and the rib eye cooked rare. Again, both good, not amazing though. Dessert was the peanut butter parfait which was clumsily plated but tasted good. Overall it was... good. There was really nothing that stood out or wowed me though. Breakfast the following day was good, we had the classic Scottish breakfast which was hot and tasted good, but again nothing remarkable. Overall a lovely stay due to the views of the lake. It was generally peaceful and relaxing and a really great gift idea.

so far upon our stay here, we have been highly disappointed. We travel a lot and stay at a lot of…read morevery high-end places and considering how much money we are paying to stay here we find the staff not very friendly or helpful. The only staff member that has helped us is Ashlee the front desk, girl. When I first called about my son who got a bug bite and it was swelling up really bad and we needed help. The concierge told me that there was no one here to help us and that we could attempt to take him to the emergency room but because we were from out of the country, they probably wouldn't see us. I am so glad I called back and got Ashlee the front desk girl because she is actually a nurse. She came to our room, examined the bites, cleaned them and then wrapped them and sent us to the emergency room where we were completely taken care of without any charge! I do not know why the concierge would have not helped us and gave us more to worry about when we were already stressed out. We also received a $250 smoking charge letter because the housekeeping saw My Husband's cigars and smoking stuff out when he was leaving to go play golf he got his stuff out to take his cigars with him. I took my two year-old son for breakfast and came back to only my bed being made in my room and with a letter under my door stating that we had smoked in our room and we were being charged $250. I called the front desk, asked to speak to a manager and was told that they would call me right back. I had to call three times and wait for two hours before anyone even called me. I am now in my room, waiting for the management to contact housekeeping to see if the charge will be reversed. I find this extremely frustrating, considering how much money we have paid to stay here. I also feel that the rooms are outdated and rundown compared to all the other Fairmont I have stayed in.!

I found moldy water in my coffee maker...... The first thing I smelled was a pungent rancid hot…read moresteam emerging from the water. When I brought this issue to the staffs attention, they didn't even offer me anything. Other than that though, the staff was nice. Moldy water just isn't something you should receive at a 5 star hotel... The breakfast selection was abundant and delicious and the facilities were alright. Overall would recommend, but next time I would definitely look at the other options nearby.

We had our wedding here last year, and I must say that after a few hiccups they really pulled the…read morestops out and were excellent. New Lanark is a village designed by Robert Owen, an industrial revolutionary who wanted to give his workers a safe place to live and work and to halt the exploitation of children. He ran mills which have now been converted into an interactive museum, a visitor centre and a hotel. We booked the hotel for our wedding reception (we had the meal in the function room in the hotel then moved over to the Institute in the Vistor Centre for the ceilidh as there was more room). Had a few worries because there is a noise limiter in the hotel function room and there was the possibilty that one may be installed in the Institute room and our band wouldnt play if there was one , but that didnt come to anything. They also cocked up some of the room bookings for our guests who were staying, but all of the staff were extremely apologetic and gave us room upgrades and smoothed everything out. On they day though, they were excellent. I can totally recommend Lee, who made the day run like clockwork and also Helen at the Institute for being so accommodating and for putting on a fab spread for our evening guests! The food was very good, much better than I expected from a hotel wedding with 120 odd guests having a sit down meal (it should have been good given the price, but I often think that wedding food in that kind of venue can be mediocre at best!) The wedding packages as always were quite expenisve so we just paid per head for the meal. We transported some of our flowers from the church windows to use as centrepieces for the tables, we had our own piper, we didnt bother with different coloured linen, we brought our own wine and paid corkage (bought from the Wine Society), so we managed to save a bit on the package which had stuff in it we didnt need or want. I must say though that they were really flexible with substituing and negociating the packages, so if you had your own piper you could swap to include canapes or something of similar "value". We just had too many things ourselved to warrent the package and to warrent the substitutions. Wonderful day - ran like clockwork (though I did end up being a little late!) but thoroughly recommend NLM

Great hotel in beautiful surroundings. The rooms are an average size, most if not all with views…read moreover the falls. As for the food, nothing short of fantastic, also very reasonably priced. very friendly helpful staff