Avoid Travelodge at all, at least in UK. I booked and paid in full for one night family room at Bath city centre. Paid parking at the city centre car park, walked to Travelodge and was informed they're fully booked! Never in my travel experience have this ever happened to me, I paid in advance and in full!
They directed me to another branch which is waterside, it's a ~20,minutes walk, no shuttle bus to bring me there, no compensation for a not-so-strategic location ( I want city centre that's why I booked city centre). Take it or leave it. What about the parking I paid at city centre? And I have to pay parking again at waterside branch. This's crazy,
I have no choice it's late evening and I wasted lot of time on sightseeing and money because of this.
I asked to talk to a manager, both city centre and waterside receptionists said no manager in charge, it's Monday 5pm. I'm so piss off even now when I write this review. read more