If you can get past the absolutely hideous 1960's tower block exterior then you might actually…read moreenjoy your stay here. It's located perfectly, with Bristol Coach Station literally 1 minute away and Broadmead and Cabot Circus 30 seconds away. And it's all for an insanely cheap price! Inside, the rooms are finished nicely with everything you would expect from a posh hotel. Rooms were spotless, and room service was very prompt and friendly. Receptionists seem to actually enjoy their job unlike most who are more interested in Facebook. They are very helpful in recommending touristy places to visit and how to get there. The phase 'never judge a book by it's cover' has never been so relevant.

As with all my experiences with Premier Inns, the room was clean and comfortable. Warm too. The…read morebathroom was spotless. Staff were very pleasant and helpful. The building itself uninspiring from the outside but, hey, you're not going to be looking at it when you're sleeping, eh? We didn't venture into the bar next door, so can't comment on that. It's very near the bus station, which was very handy for us arriving in from the airport. And handy enough for the rest of Bristol city centre. Recommended.

I enjoyed my stay here for the most part, however there was a situation where the shower was…read morelacking hot water sporadically. They were quick to remedy the situation though. I liked the 7 minute quick walk to the Temple Meads station; it was conveniently located. All in all, I would stay here again.

I really enjoyed my stay at this particular Hilton, and I would absolutely come back. Overall…read morereally liked the service, amenities and a special shout-out for the breakfast choices. But not a full 5 stars because when my brother and I drove into the carpark of this hotel, realized there were a limited number of parking spaces, and were super lucky to get the last spot. The parking is a bit awkward and just not enough spaces for the number of hotel rooms! Also you have to make sure to register your car license plate number when checking in at reception so you don't get a fine/ or your car towed away. The gal at reception who checked us in was super friendly and if you are a Hilton Gold member, you get free breakfast, but you have to let them know when checking in, so that your room number is on the list. I really liked the design of the bathroom- it's a tiny space, but really well thought out and it didn't feel cramped. The design included a super ingenious shower mechanism whereby the shower door swung inside! Also good quality loo paper was used! The bed was a delight - firm and comfortable. But my friend who was traveling along complained it was too hard for him, so guess that's individual tastes. Breakfast was a treat! They had menu items I had never seen before on a Hilton breakfast menu. One option was Kippers which my brother and I tried out and split. It was basically a very omega rich fish in lemon and butter. The other option was a hot smoked salmon with scrambled eggs on a brioche bun. Gosh - I received a massive helping of this and while tasty, just couldn't finish off the plate! You get a lot of food (& protein) if you decided to get this breakfast menu option. I also really liked the waffles! Loved that the waffle design had the Hilton logo. Staff at reception were great-provided us with map and excellent directions on how to head to the Bristol City center via the Temple Church and Gardens, which are located right behind this hotel. Check-out was smooth and overall really enjoyed the stay at this Hotel. Yelp 168/ 2019

Nicest B& B ever, they were really nice to my kids as well. Would come back. Thanks for breakfast!read more

What a great time staying at The Grand Hotel built in 1869 but was named "The White Lion" when it…read morefirst opened. So in 1874 renamed "The Grand Hotel" and now is called Mercure Bristol Grand Hotel. Outside of Hotel continues to exhibit the grand style of Italianate Renaissance style that was constructed of limestone ashlar. Hotel is located a short distance from St John's Arch, one of the original gateways to Bristol. I stayed for 3 nights, though pool and fitness room were closed due to Covid restrictions and lack of staffing, in very comfortable room on 1st floor level... So no grand view. My room was tidied up daily which was lovely!! Also they provide shampoo and shower gel along with tea and coffee in room- Electric tea pot. Iron, ironing board and hair dryer. Note: no wash cloths so bring your own. Restaurant in Hotel is called Keeper that provides full bar and balance meals on menu. English Breakfast bar for 10# when you have hotel room or 15# other wise mate. Quite of variety for buffet but I give it 3 stars as wait time for breakfast items to refill so breakfast took a bit more time. Staff service is pleasant and kind even with mask restrictions. Checkout was easy. Cheers!

Crazy noisy, our room reeked of pot (coming from our neighbours room), the AC made a screeching…read moresound that kept me up all night. The window wouldn't open so it was either suffocate in a stuffy room or deal with the noisy AC. One of the elevators wasn't working, the one that did, periodically smelled like sewage and they were both missing buttons. On a positive note, the hotel was in a good location, did have parking (which was very tight) and was next to the Registry Office. We won't be staying here again when we return to Bristol.

BUYER BEWARE OF THE DANGEROUS, RECKLESS AND IRRESPONSIBLE CONDUCT OF THE ASSISTANT GENERAL MANAGER…read more["GM"], AMBER, FOR PAYING THE HOTEL STAY ONE [1] MINUTE LATE AND THREATENED ME WITH ARREST AND JAIL BY THE LOCAL POLICE OFFICERS. To summarize a complicated series of events which resulted in AMBER calling the Bristol City Police because I arrived at the front desk at 2:01pm, which was ONE 1] LATE! As Amber knows, I am a Gold Level Member which entitles me to a "LATE" Check-Out at 2PM at NO additional fee. Plus as I informed Amber, I have stayed at Holiday Inn's throughout the World for over SIXTY-YEARS [60] and have NEVER met such a Horrible Person that worked in Senior Management! Amber fabricated a 100% FALSIFIED STORY to the Police that I was "REFUSING" to pay for my stay. As Amber knows, this is simply NOT TRUE! Unfortunately 2 Days prior to this incident, there was a VERY LOUD & EAR PIERCING FIRE ALARM very early in the morning in which I had to vacate the Building and turned out to be FALSE. I brought up this issue at breakfast a few hours later to Amber and she stated this is "NORMAL" and was Arrogant, Condescending and Dismissive. I requested the name and contact info of the GM to report my dissatisfaction with the False Fire Alarm AND now more importantly Amber's Unprofessional Character, Poor Listening Skills and Terrible Customer Service Skills. AMBER provided a "GENERIC" Email address and stated "Dan" is the GM. I immediately wrote a lengthy Email outlining my dissatisfaction. Two [2] Days Later I wrote another Email to Dan because of NO responses from him. It is my belief, that Amber "INTERCEPTED" both E-Mails, Read them and Destroyed them which prevented Dan from reviewing the contents of the letters, NOR replying. I also believe, that after AMBER read my letters this infuriated her and her treatment towards me became even more SEVERE, RECKLESS, REPREHENSIBLE, WANTON, MALICIOUS and was looking for ANY EXCUSE to essentially "EVICT" ME. So hence, she fabricated the story that I "REFUSED" to pay for my stay and called 911 to the Police to Arrest and take us to JAIL! After the Police Officer's arrived, I explained the facts and the 2 Veteran Officer's were literally in SHOCK & STUNNED that Amber would Fabricate these Falsified Stories! As you can see in the Phitos, the Officers WERE LAUGHING THEIR HEADS OFF as Amber stood nearby listening to the truth about what actually occurred. To date, Dan has chosen to IGNORE the Emails and failed to respond in a timely manner. Therefore, he has given me NO OTHER OPTION than to publicly post this SHOCKING INCIDENT in hopes that this case will be reviewed and accessed by the Corporate Officials of Holiday Inn Corporation because AMBER AND DAN has demonstrated they have VIOLATED AND BREACHED HOLIDAY INN CORPORATE POLICIES FOR 100% GUEST SATISFACTION! TO WHOM IT MAY CONCERN: Thank you knidly for taking the time to read about this horrifying incident and trust, respectfully, that you would REFRAIN from staying at this property until someone from the Corporate Offices can publicly respond to these very serious series violations of mistrust by Amber and Dan!

GREAT hotel. Literally across the street from the Temple Meads train station. The staff was…read moreAMAZING! The bathroom was huge (and had a US outlet), the room was very spacious and very clean! Highly recommended!

Service with a smile! Stayed at the Holiday Inn in Bristol and the staff absolutely made the trip…read more A+ to the second-floor front desk and an extra gold star to the breakfast team -- so friendly and welcoming! The hotel is spotless, with beautiful modern décor that makes the restaurant and common areas feel warm and inviting. Our room was clean and comfortable... but the lighting? Yikes. The bathroom was way too dim for makeup, while the hallway lighting was so bright it gave a ghostly glow. Overall: Fantastic service, stylish spaces, and a comfortable stay.

This hotel is comfortable, modern and in a great location…read more Had a superior room for a couple of nights to attend the Harbour Festival. The Priority Members floor has an ice machine so you can help yourself to as much as you need. The rooms are large with room to peddle your bike around :-) The bed is comfortable, the room clean well maintained and the bathroom delightful with a choice of monsoon or hand held shower. We did not have breakfast as I prefer to go out to try new places to eat but the restaurant and bar area looked nice. Practical - I could not work the temperature gadge in the bathroom and I needed a jug of skimmed milk for the room as only whole milk was supplied. On both occassions the staff were prompt in dealing with the matter swiftly. Very friendly helpful staff, even the guys as you walk in on the ground floor - concierge. Its on a very busy road and you need to access the subway to cross unless you walk down to Cabot Circus. This did not present a problem thou. I would stay again.

I hadn't realised that many years ago I had stayed in this hotel but what a change the Du Vin…read moreorganisation had made over those years. Changes for the better. Reception was fast and friendly yet Covid-19 aware, as was the rest of our overnight stay. My choice of room was perfect. Fourth floor with a view of the gorge and that brilliant Brunel structure, the Clifton Suspension Bridge. Everything we would ever need was in that large room. The main necessity, a large, comfortable bed. After settling in we decided to venture down to The White Lion. A 'pub style' venue with a outside patio area that allows non-residents to enjoy. Again, with that wonderful view of the bridge. Fantastic service from the young staff who, obviously, are very well trained. Having my normal double vodka it arrived with no ice. When I requested some ice, a pint glass of ice arrived. The young lady placed it on the table with a smile. After a while it became a little chilly so we opted to visit the Clifton Lounge within the hotel. This lounge is residents only. A wonderful comfy lounge. The mixologist on duty that evening certainly knew how to make deliciously dry vodka martini so, I admit, another followed quite swiftly. It was delivered to the table by a young lady who asked 'do you need ice?'. I love professional service especially with a little humour. After a very restful night, breakfast. A wonderful tasty, and filling, breakfast. Once again, with very professional service. Almost silver service. A perfect way to start the day. Two small comments which certainly do not distract from this five star review, just comments. The car park could be surfaced and spaces marked out which would then accept more cars. Also, my partner remarked that the room must have been designed by a man as there was no lit mirror with an adjacent socket for the hair dryer. However, we are looking to spend a couple of days, soon, in Bristol and the Avon Gorge Hotel will be our base for sure.

Super swanky Avon Gorge Hotel is for the more moneyed amongst you. Probably the only hotel in…read moreBristol with views of the suspension bridge the Avon Gorge considers itself a cut above the rest. It probably is as well; you get the feeling that everything is a little richer here. They've used their location well, and you can get a perfect windowside spot without too much trouble. Go in the evening and enjoy the spectacle of the suspension bridge all lit up. Or try the morning when you can have a long meditative cup of coffee. Come early enough (or just book yourself in and come for breakfast) and it will be blissfully peaceful at this time. The Avon Gorge Hotel is at the high end of high end and is an elegant location to take a drink or get a nights sleep.

This hotel is in an ideal location. It's walking distance to everything literally. We didn't have…read moreto move the car because right outside was a bus stop and to my left and my right were thrift stores, ample coffee shops, restaurants and the Harbor as this hotel is positioned right in city centre. I will only stay here next time I am in Bristol which will be this spring. We didn't not try the Michelin star restaurant for exploring the city and eating out however the bar was lovely. Marcel one of the bartenders although they closed at 11 if we were still enjoying ourselves along with other patrons he would keep the bar open longer; so accommodating. Also there were times I had leftovers that I would wake up wanting and the front desk would warm them up for me. Our room was clean and even when sleeping in it didn't matter that I got up after 2pm they still ensured our bedding was changed and fresh towels. This place is gorgeous bummer that they no longer have the spa and pool on the ground level but I understand it can be pricey to maintain.

My stay here was deeply undignified, which I had a chilling premonition of through the greeting I…read morereceived (or should I say lack thereof) by the young woman on the reception desk. She was eating celery sticks, and staring at something on her screen; hopefully nothing obscene, but who can say with these kinds of people? Anyway, she appeared not to have noticed me so I clacked my heels on the floor, and the reverberating echo which rippled through the foyer startled the lass and she quietly screamed. After she had recovered from her shock, she had become angered, and made little effort to conceal it. I told her that I was here for a hotel room and she said "yes I think I figured that part out thanks" before typing with her keyboard. Eventually she assigned me to a room without saying anything else to me, just handing the key card over without another word. The key card was greasy and almost slid out of my hand. That did mean that it slid into the sensor with ease, however, so this I cannot complain about. That being said, I would have probably preferred to have just stayed in the hallway and tried my luck with the mercy of the other guests. The room was about as sanitary as a swamp on a humid summer day, and I tried to make sure that I did not touch any of the surfaces as they looked diseased. The bed had a disturbing morphology and, upon further inspection, I found it's undulating crevices to be distressed. There was also a dead bee in the sink. I put the bee out of the window to decompose in the natural world, but then I could not close the window no matter how hard I pulled. My room had suddenly become an access-all-hours, free-for-all for the opportunists of society. You won't be surprised to learn that I didn't sleep very much on the lumpen, deformed and gravelly mattress. I decided to purchase the breakfast buffet, and went down to the restaurant area wearing a business woman outfit and heels so no one would question why I was dining alone. I should have turned around and sought alternative victuals after glimpsing the wretched nature of the diners. Their levels of physical fitness and mental acuity were subterranean, which reflected poorly on the breakfast foods. The scrambled eggs were fibrous, and the coffee that I had been so foolish as to sample tasted as if it had been brewed in a nuclear reactor. I knew at this point that I needed to get out of the hotel as soon as possible and never return.

This is some hotel! It's 2 former banks in a prominent spot on Corn Street, smack in the centre of…read moreBristol. It's quite new and you can tell - the service is exceptional, the kind of exceptional you only get from somewhere that's still trying their hardest to impress, with none of the cynicism apparent in many other longer established luxury hotels. The architecture is awesome - externally it's stunning, a period building that oozes style. Inside has been decorated beautifully. It's a bit of a warren inside, I got lost on the way back from the gym, and ended up on my floor, but the opposite side. But it adds to the character. The rooms are gorgeous, big comfy beds, quirky chairs and classic touches. My bathroom was clean and modern, and very roomy. The aforementioned gym is well stocked with very modern equipment. A bit warm with no aircon that I could feel, but it's in one of the old bank vaults which weren't designed to be cool I guess! The spa looked amazing too - I didn't use it but was seriously tempted. The jacuzzi looked like bliss and the people in it at the time had beaming smiles, so I assume they were having a good time. Yet to try the cocktail bar or restaurant - if I do I'll update the review! Overall impressions are great, I'll absolutely be coming back here when I'm next down on business (or pleasure...)

Comfortable, central, large rooms good service. Downside: walking bags through busy street market…read moreon arrival, awkward lift access, no parking so distant multistory is only option. Restaurant is good-- better than cafeteria decor suggests.