This hotel would have been heavenly, if it weren't for a couple negatives, we're staying for 2 nights: 1. The shower is beautifully tiled, but it's hard to figure out how to turn on the shower and there are no bars to hold on to. I started to stand there (since there's glass closest to the faucet control, & adjust the hot/cold control, while getting a cold shower above). 2. The bed is completely covered up so tightly like a package. I twist a nerve on my wrist, trying to un-do the comforters, so I can get inside, and it got too hot during the night, that I ended up sleeping partly outside of my covers, I guest I went too far and I also uncovered part of the fitted sheet as part of my covers, it is no wonder, MY COVERS are too heavy & thick! 3. Several of us, our rooms weren't ready when we entered the hotel, our Tour Director weren't happy about that! UPDATE: See photo. 4. The closet is heated, so while rushing out to catch the bus, I put on my heated-coat, it was giving me hot flushes as we walked down the elevator to the bus, in a sweaty-smelly cranky mood! Other than that, the lights in the bathroom, the decor, the view from our room, they're just perfect, even the chairs, the cushion, the Elle June issue, and tea selections, I just learned the proper way of drinking tea the British way, yeah! We ate here twice for breakfast & twice for dinner, the 2nd night a huge crowd and the staff were hard at work even though we could tell they were understaffed. Food were delicious! BTW: We're not very close to the beach, but there are plenty of seagulls and you could hear them, they're annoying! read more

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We left uttering the following phrase over and over again: Whaaaaaaat is uuuuuuup with this place? Odd amenities, free of charge, as follows: Free wake up call! Shades in the room were too small for the window, so rise and shine with the first am seagull cry! That is, if you slept at all with the beams of streetlamps coming in at all angles. Free "Roman Baths" experience - smell exactly what the ancient people did within your sleeping quarters! Free "B & B" like feel! And the B's are for: Burglary or Break-ins...because the door to the room closes at the top, but by the time you get half way down the door-wheeeee! - it doesn't meet the casing. At. All. Free chiropractic reference on enquiry at the front desk clerk - due to the slip and fall you may have if you dont ask for a rubber bath mat before entering the shower, or from craning your neck to see the late news on the TV realllllllllllllly off center on the wall away from the bed (rather than directly across, where there are curious "art pieces" hanging) or, from tripping in the night to and from the bathroom on the odd step area on one wall close to one side and the-end-of the bed. Maybe hiding pipes or cords or the smell-o-vision tubes? A mini runner-platform-stage for local comic talent? Who knows why the step is there?! Sigh. The location is GRAND. The staff are quite lovely, really. The breakfast was decent and coffee was actually nice. read more

I took my mum here for a belated Mother's Day afternoon tea, which was lovely. First off, the decor is very cool- giant birds adorn the wallpaper and the comfy chairs come in fabulous fabrics, whilst the staircase is papered with a yellow silhouetted paper, all with something reminiscent of Georgian Bath. We chose our tea, which came very promptly, followed by the cakes and sandwiches. The sandwiches were all fine, the scones were good, but not the best I've had, but the cakes were really good. Usually I find there's far too much and I'm always undertaking some kind go cake marathon, or I end up taking cake home with me. Here though, they presented a selection of mini cakes and pastries, which meant we could actually finish it without too much difficulty! Staff were very friendly, although it then did take quite a while to get the bill to pay. It's not a particularly cheap place to go for tea (they do also do just cream teas), but it does look so very lovely. read more

Francis Hotel - Afternoon tea for two - Hotels Near Me - Bath, BAS

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This hotel is well located in the Centre of Bath. The rooms are cosy. I had a poster room. The floor old wood, which means that there is a lot of noise with people walking around. I found that the staff were nice, though they were unable to find me a bottle opener -- strange for a hotel. read more

Francis Hotel - 4 post bed @ the Mercure - Hotels Near Me - Bath, BAS

The Francis Hotel is a gorgeous, old-school grande dame complete with sumptuous entry and squeaky wood floors and stairs. Our room was at the top level in a corner facing Queen Square - we loved opening the windows and watching the people stroll by every morning. The room itself was clean and neat, it had an old-fashioned feel and *bonus!* a heated towel rack in the bathroom. Lovely! In addition, wireless can be purchased by the hour (as in, you buy an hour and you get an hour's worth of wireless, to be used throughout your stay until you've used the hour up) rather than at a flat rate of $X per day, which was a great way to price wireless if you're going to actually charge for it. I'd highly recommend staying at the Francis the next time you find yourself in Bath. read more

Francis Hotel - Francis Hotel from the front - Hotels Near Me - Bath, BAS

Really lovely hotel with oodles of character in the beautiful town of bath. Friendly staff and large (themed) room. Wardrobe pretty small so pack light read more

We really enjoyed this hotel! The location was great for walking to sites. The lobby had cozy sitting areas for a relaxing cocktail after site seeing. We stayed in a feature room which had a king size bed. It was very large and had a view of the square in front of the hotel. It was a very comfortable 3 night stay. There is parking behind the hotel. Which is good because we had a rental car. The lot is small and tight to get into, but we managed to find a spot for both our arrival and return from the day trip that we took. Just pull up to the front of the hotel, go inside and they will assist you on how to get into it. read more

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Whatever stereotypes I had in my head about British hospitality were completely brought to life with a stay at the Francis. Between the bellman, bartender, desk agents and concierge it was about as old school and proper service as you could possibly imagine at a hotel. The rooms were a bit small, but that's coming from an American. In our country we're used to having just about everything served up Shaq-sized so when you can't roll over twice in your bed or almost fall down in the narrow shower it's definitely noticeable. Europeans probably won't be phased by these features, but if you're a fat American like myself be ready to figuratively suck in that gut. Overall though, I give the Francis high marks and would definitely stay again if I end up back in Bath. Bravo folks! read more

**This review is for the afternoon tea.** It seems like we came here on an off day as it was pretty terrible. The good bits: - They have different options for sweet, savoury and for people that like both. - The tea options were lovely - you can smell them all before you choose. - It is served in a lovely room. Why it was meh! - We were told we had to order in advance, so they knew exactly what we'd ordered BUT it still took a long time (45mins) to bring us food. - Most of us ordered different teas, but the waitress came back and told us that several people had ordered teas with different names, that were in fact the same tea. We questioned this (as it was obviously a lie) and got the waitress to smell the teas we had ordered, as they were all completely different. In the end she took them back and swapped them grudgingly...but it was all quite strange. - We had to order water and remind them 4 times (four! times!) before they brought it. - One of my friends ordered the breakfast tea with milk, and then had to ask again twice before they brought the milk. This took so long that she had almost finished her cakes. - The scones were completely tasteless and a bit stale. Meh. - We were meant to share sandwiches, but they only gave us two salmon sarnies between 4 people. Lack of salmon made me sad... The sandwiches were also presented really strangely, they couldn't even cut the crusts off properly. We were the only customers being served (everyone else had received their orders before we arrived...) so I am not sure how they managed to be so rubbish and rude to us. In the end I was sad that my friend had chosen to have her 40th birthday here. Ah well. I had lots of fun as my friends are lovely ladies...but I ended up spending almost £40 on mediocre food and truly rubbish service. read more

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The Francis on the Square isan elegant Georgian hotel in the heart of the city of Bath. In the enviable position of being within walking distance of Bath's major attractions which include the Roman Baths, Bath Abbey, Costume Museum, The Pump Rooms and lots of fine shopping in fashionable arcades. The Francis has 95 well-appointed bedrooms, conference rooms and The Square restaurant that is admirably run by Executive Chef Laurant Dohollo featuring fine cuisine with French influences but still adhering to simple flavors using herbs, spices, local ingredients, and fresh fish and meat. Both The Square and the Caffe Bar restaurants offer innovative as well as cherished British cuisine. Karen Bassett, the Operations Manager, has a long history of doing what she loves-- taking care of the day by day, minute by minute operations of a carefully tended hotel. From her early days at the College Hotel and Catering Management College in Southampton, Karen has found her niche working with many of the long-term employees and a clientele that faithfully return year after year to enjoy the pleasures of the Francis. read more

We haven't stayed here but this is one of our favorite places for a meal or to get tea. The food is consistently good quality and the scones/tea are better than the overrated Pump Room. read more

I loved this charming, little hotel. Rooms were clean, spacious, and each had a unique touch. My friends and I arrived from London at 2AM and were checked-in by a friendly yet professional desk manager. Then, the most pleasant, hospitable, old man helped carry our luggage bags to our rooms. They were the only two people on staff. I was pleased at how welcoming they were; even large hotels often have tired, grumpy staff sulking at guests who check in at this hour. I slept so peacefully from the silence. This is not a new hotel building, but I was never bothered with sounds of footsteps or doors slamming. The bathroom was very spacious and water was always steaming hot (LOVE!). I liked how they put a wallpaper of the Roman Baths in the shower - a very cute detail. We didn't get a chance to have breakfast or afternoon tea here, but would have loved to since the dining areas were so full of charm. The only reason I am taking a star off is because: 1. They don't have any elevators My friend and I felt quite bad for the old man who was carrying our heavy luggage bags up 3-4 flights of stairs. We would have carried them ourselves, but we had a LOT inside since we had packed for 3 weeks, and because we're two tiny Asian girls. 2. How rude the other guests were My friend and I were waiting for our cab. We sat on the main sofa in the hotel lobby. We were both hunched over to watch a Christmas video on my friend's phone. I had sat with my legs crossed, and because I was leaning towards her, the top of my boots were on the sofa. This old lady then shouted at me for "putting feet on the couch," which I never did! I don't know if she was especially discriminatory due to my race of age, but this was completely unacceptable. I have been traveling my entire life, and have never experience such an unpleasant encounter with another guest at a hotel. read more

This review is for their afternoon tea service, which should be a MUST when visiting Bath. Never had afternoon tea, but I was very impressed with the service at Francis Hotel. Me and my boyfriend ordered the Francis Afternoon Tea which was about 19p per person and included an assortment of sandwiches, cakes, scones, desserts, and choice of tea. You get a lot and everything was absolutely delicious and beautiful. I would've been happy with just the clotted cream and a spoon, but I didn't want to look like a fattie American! They only serve afternoon tea from 3-6 PM, however we arrived a little before 3 and were still able to order. 19 pounds is a little pricey, but if you are visiting Bath for the first time, SPLURGE! read more

Francis Hotel - Francis Afternoon Tea - Hotels Near Me - Bath, BAS

The Mercure Bath Francis Hotel is located in the Heart of Bath, One block to the High Street and 2 blocks to the Roman Baths and Abby. We did not have a goode experience with the Mercure Holland house and was aprehensive about tonights reservation. The Building itself dates to 1728, and after a major renovation after the war (Had to remove a very large lufftwaffe bomb from the basement) it is very much old.... well except our room on the 3rd floor, which has just undergone a major update. other than the nickle and diming (or pounding haha) over every little extra charge it is a great hotel We booked online and got a great deal of $100#/nite plus $15# per day parking, $9# for internet, $10#pp for breakfast... I would come back read more

This is a review of the Francis' food, as I haven't stayed at the hotel. This hotel has a great location and nice classic atmosphere with modern vibes. The hotel is stylish with a good feel, although, curiously the public lounge area is a little frayed and crying for a makeover. The food. Everything we've had has been great. The tea and scones are the best in Bath, baked to order - large, fluffy and warm. Other food items on the menu have been uniformly excellent, deftly prepared fresh to order. It's obvious whoever oversees the kitchen knows exactly what they're doing. read more

Recently renovated rooms, very nice quality furnishings and a good location within Bath. It's within walking distance of Bath's Roman spa/museum Interesting building, and has alot of history, with small plaques telling you what the history is. read more

Ideally situated in centre of Bath, quite close to main shopping (milsom Street). Surprised it is only 3 stars as gives a 4 star a run for it money. Now owned by Mercure chain of hotels. Rooms can be a little pricey but on the whole very good value for money. Rooms are spacious clean and comfortable. Food in the restaurant is excellent. read more

This review is for the hotel. If you are looking for an old Georgian building with lots of character this may be a good fit for you. With that comes different quirks due to the age of the building. I stayed in a classic double so I did expect my room to be smaller and it was - ended up being a 3rd floor cozy attic room which you can see in the pictures on their website. It was a good size for 1 person, if two of us were sharing the room it would have been tight and if you were over 6 foot tall you may not be able to stand up straight. The bathroom was modern, clean and good sized. The hair dryer was plugged in via the desk drawer making it difficult to use and the lift wasn't working while I was there. Having said all of that I had a good stay for a weekend, it was reasonably priced, great location, had a good restaurant, nice lobby bar and good service. Laundry service was reasonably priced. I would consider staying here again because the service was so good but would probably try an upgraded room. read more

Incredible nights sleep and lovely facilities in a great location let down a little by the staff's sometimes strange attitude. Lots of miscommunication. read more

Hey gang here in the city of Bath in the U.K. visiting some dear friends. Every time I come here I am reminded of why they visited as well and never left . They are a stones throw away from the St. Francis hotel where we are staying. It is such a hip place which I never claim to be but you can't help to feel some swank just staying here without any sort of pretentiousness whatsoever. There is just such a cool vibe throughout this place from the moment you walk in from the Tea room to the guest rooms. The coffee for starters which I really love but shouldn't have because I get bouncy if you know what I mean is just wonderful. Then it's oh no there goes Gloria but sorry family it is my zen moment. Don't tell anyone ( because I would've been sleeping in my own room!!) but I proceeded to have near a whole pot of coffee (near 3 cups not decaf! ) and slept like a champ!!! The breakfast here is just a great way to start the day and everything is just of the highest quality. This is such a charming place nestled in one of the most beautiful cities in the world I wish everyone could get an opportunity to visit and stay here at the St. Francis. I also just noticed on my ceiling this am is an oil painting of sheep in a meadow and didn't need to count them to fall asleep! That's how relaxing it is. . The staff is so accommodating and all I can say is the St. Francis is just a gem. Well as they say "when in Rome" so Gloria is off to have a "spot of tea". They have treated this ole Bloke mighty well here and you know Gloria surely appreciates that. I will be bringing you as promised some more reviews on some very intriguing places. Hey everyone enjoy wherever your at and may God bless your day and family . Gloria over and out. read more

Great hotel with interesting decor....the roman bath as wall paper in the bathroom by the tub was really nice. Reception staff was very courteous and helpful. Breakfast was awesome! If in Bath again, will surely stay here . read more