Perris Auto Repair Center Experience: I've been a customer…read morefor many years now and one thing that stands out are their same quality service and pleasant proactive engagements they gives to the customers. From servicing my older to newer vehicles Perris Auto Repair Center's Automotive Technicians; gives my vehicles top notch service were i don't have to doubt any concerns about quality vs quantity service.

Horrible service not honest over priced too expensive. They…read moregive you different stories

I was in need of getting my car smogged ASAP, and my local shop wasn't able to get me in. I called…read morethis location, and Frank was so gracious and accommodating--he even got me in right before closing! From the moment I arrived, his wonderful personality and exceptional customer service truly stood out. Frank was kind, welcoming, and genuinely made the whole experience so easy and pleasant. It's not every day you come across someone who goes above and beyond for their customers. I'm so happy to recommend Frank and his business to anyone in need of a smog check. Thank you, Frank, for making a stressful situation so much easier!

I needed a quick smog to renew my registration and read great reviews of Ethanac Smog, so I thought…read moreI'd give a try. I am super pleased with my experience and how quickly I was able to get my smog completed. This location is easy to get to from the Ethanac exit on the 215 and has a big parking lot that is easy to enter and exit. The waiting area is outside, but it is covered under a patio/awning, so it is in the shade, and I honestly really didn't have to wait super long. Price is a big higher than other places with a coupon, but worth it for the ease, location, and friendly customer service. Highly recommend this business and will be bringing my vehicles here from now on!

I bring all of our cars here for smog checks. Quick, convenient and stellar customer service!read more

Attendant was really quick and friendly. Probably will be back in two years. No complaintsread more

Have been coming here for 15+ years. Owner is such a nice person and his son is also. Always so…read morefriendly. They definitely live up to their name. Took them 4 minutes to smog my car and 5 to smog my truck. Prices are good too, one of the lowest priced shops around.

So speedy you barely sit down with one of their complimentary bottles of water and they are done!…read moreNo charge if you don't pass. Great business!

I've been going to get my smog check done by them for years. The process has always been smooth and…read moreI really appreciate their fast turnaround time. I'll continue recommending my friends and family to this shop.

Dude will take care of you and if can't do it or he knows it won't pass he'll let you know without…read morecharging you!!

Brought my car for an oil change, which is by appointment only. Mike was able to fit me in that…read moreafternoon. Discount to pay by cash or Zelle He turned the AC on for me while I was waiting and very comfortable chairs! Great work and service

On Tuesday, I dropped off my car because it was making unusual noises, and I didn't know where they…read morewere coming from. My goal was to have the shop inspect the vehicle, diagnose the issue and provide me with an estimate for any necessary repairs. I was told by Mike they would inspect my car on Wednesday afternoon because they were currently working on another vehicle. On Wednesday I called for an update and was told I would receive a text message since they still had not inspected my car once again. When I replied to the text, I was asked what I needed a quote for. I explained that the entire reason I brought my car in was because I didn't know what was wrong with it. It was making noises and I needed them to inspect it first and tell me what repairs I needed. On Thursday morning. I had to call again and once again told by Mike they were still working on another vehicle. They said they would run my car that day and Mike said he would call me with an update by the time the shop closed at 8:00pm. I had still not received a phone call or any updates that night. On Friday morning, I called again but there was no answer, so I left a voicemail. After receiving no calls or updates I called again during my lunch time. Mike answered and told me he would call me ASAP after speaking with his brother. I told him I would be waiting for the phone call. After waiting 20 minutes without a call, I called back. Mike answered again and immediately said he would call me back with his brother, he didn't allow me to finish speaking so I stopped him so I could simply ask whether they had even started working on my car. He finally told me they would work on it today. I reminded him that they had already had my car since Tuesday. At that point he said " I can't hear you" and then told me "If you need to pick up your car, pick it up". Throughout this experience, there was a complete lack of communication and follow through. I was repeatedly told I would receive updates that never came, and no one was honest about the status of my vehicle. My car sat at the shop for several days without being, inspected, leaving me without transportation and wasting my time. I expected clear communication and a basic inspection, but unfortunately, I received neither. Upon arriving to pick up my vehicle, no one apologized or said anything, handed me the key and walked away. My car was not inspected but ran for 15 miles. Based on my experience, I cannot recommend this shop.

Hector Found the Tellaride we were looking for and saved it…read morefor us. No hassle in and gone hour and 35 minutes. Hector is very professional and knowledgeable of his products. Hector was always In contact And not annoying. Hector it was a pleasure working with you. Ray and Robin Paci

I purchased my 2016 Kia Optima from this dealership as a pre-owned vehicle about 4-5 years ago, and…read moreit currently has only around 90,000 miles. I've now had both passenger-side windows fail -- first the rear passenger window stopped working, and now the front passenger window completely dropped into the door and won't roll back up. I'm struggling to understand how a vehicle with under 100k miles ends up with multiple window motor/regulator failures. After doing research, I found many owners reporting similar issues, which makes this seem like more than normal wear and tear. I reached out to both the dealership and Kia hoping for some goodwill assistance due to the repeated failures. Instead of receiving meaningful help, I was told I needed to pay for diagnostics and was given an estimate of roughly $2,300 to replace both passenger-side window assemblies and motors. What made this experience even more disappointing was feeling like dealership management showed little interest in helping despite me purchasing the vehicle through them and being a long-term customer. I asked whether any assistance, goodwill repair options, or cost-sharing could be considered and was essentially told I would be responsible for the full amount. I was already unhappy with the price I paid when I originally purchased the vehicle and felt I paid a premium expecting quality and support. Having major repeated failures like this before 100,000 miles and then receiving no meaningful help has been extremely frustrating. I expected better reliability and better customer care.

Always a great and professional experience. A true auto center that cares about its clients. I…read morevalue their honest opinion with my car services. A family owned and operated business that values its community and people.

Please find my other review. My experience was horrible with this place. I paid over 1,000.00 for…read morea radiator that was never replaced or repaired. In my opinion I would never take my car hear again. I would recommend another place or the dealer.

Ron at MB Motorworks has been very responsive and quick to help me out with my needs with my BMW…read more He quoted a reasonable price for what I needed done and that allowed me to address other things I wanted to get done now rather than later.

Women beware: Ron will try to take advantage and charge you for unnecessary diagnostics. First off,…read moreI called to schedule a diagnostic and was sent all these flyers with amounts on them for their services. Only to layer be told they were outdated and from last year. Then negotiated that if I left a review before getting the work done I would get the amount on the flyers. Not only that, he was aggressive in getting me to have my oil pan checked out for a diagnostic fee of $1500!! Then to get the valve cover tested to see if it needed to get repaired...another diagnostic fee Lol get out of here. When I asked to get my car back, he didn't have the decency to give me my keys but left them on the counter and left me aggressive text voice messages. I had my car repaired in Corona from a trustworthy car repair shop that specializes in BMWs.

We can't say enough good things about Mission Viejo Transmission and Kevin!…read more We were originally told by a Mercedes-Benz mechanic that our GL450 needed a new transmission along with several other repairs. The total cost was going to be more than the vehicle was even worth, and we were faced with the possibility of having to send our SUV to the junkyard. After much prayer, we asked AI what we should do, and it suggested taking our SUV to Mission Viejo Transmission. We are SO grateful we did! Kevin treated us like family from the moment we walked in. He and his team took the time to thoroughly diagnose the problem and discovered that we did not need a new transmission. They were able to save our GL450 and, most importantly, save us from spending thousands of dollars on an unnecessary repair. It's incredibly refreshing to find an honest, knowledgeable, and trustworthy repair shop. Kevin and his team truly went above and beyond for us, and we will forever bring our GL450 to Mission Viejo Transmission for any future repairs. Thank you, Kevin and the entire Mission Viejo Transmission team, for your honesty, hard work, and for saving our SUV! We highly recommend you to anyone looking for a trustworthy transmission shop.

Service completed: CVT Transmission fluid exchange and diagnostic…read more Purchased Service through Groupon, Nissan quoted me just for the diagnostic over $250. Mission Viejo transmission completed diagnostic and fluid exchange for the price of the Groupon I had such a great experience at Mission Viejo Transmission & Auto Care! From the moment I walked in, everyone was friendly, professional, and incredibly knowledgeable. They took the time to explain everything clearly, answered all of my questions, and never once made me feel uncomfortable or pressured. As a woman, taking your car in can sometimes feel intimidating, but that was absolutely not the case here. The staff was kind, honest, and respectful throughout the entire process. I truly felt like they had my best interests in mind and were focused on helping me make informed decisions about my vehicle. It's rare to find a shop that combines expertise with such outstanding customer service. I left feeling confident that my car was in good hands and grateful for how well I was treated. I highly recommend Mission Viejo Transmission & Auto Care to anyone looking for trustworthy, honest, and genuinely caring automotive professionals!