Perris Auto Repair Center Experience: I've been a customer for many years now and one thing that stands out are their same quality service and pleasant proactive engagements they gives to the customers. From servicing my older to newer vehicles Perris Auto Repair Center's Automotive Technicians; gives my vehicles top notch service were i don't have to doubt any concerns about quality vs quantity service. read more

Perris Auto Repair Center - Your Vehicle Performance; Highway Ready After Having Perris Auto Repair Center's Automotive Technicians Service Your Vehicle. - Auto Repair Near Me - Perris, California

Horrible service not honest over priced too expensive. They give you different stories read more

Wonderful Service, excelllent communication. Service was quick, i towed my car from perris Kia to here because they were quicker and the personal customer service was great. read more

100000/10 recommend! Words cannot express the experience I had today with Lorenzo and Khalid! Both were so helpful and very informative on the maintenance report. The report is explained in so much detail about your vehicle. I have NEVER experienced leaving any auto shop and feeling like I left with more information than I came in with and here I did!!! They even worked like 30 minutes into their lunch just so I could understand the next steps of the process. I will forever remain a customer here! Thank you guys for such a beautiful, informative and friendly experience. I will be backkk! God bless! read more

Came in for a smog check a few weeks ago. This place has great customer service, they explain everything in detail. Very clean and organized. I can't say enough good things. They treat their customers with care, and that's not common. I appreciate a great business when I see it. I found a new place to get my vehicle serviced. Thank you to Lorenzo and the guys. read more

Owners Mario and Khalid are great to work with. Once again their shop did not disappoint. Had some major work done on my gladiator. The guys were very honest and upfront with pricing and timing. These guys make sure the service requested is completed thoroughly. I was very comfortable waiting in the waiting room with my kids, while I work and my kids do their school work. Can't say enough about the time and quality of work they put in to make sure my family is safe in our vehicle. Both guys are very personable and not afraid to take me into the shop floor to see the work that will be performed. Will recommend their shop to anyone who needs work done. read more

This was the first year that we had to smog our 2017 Honda Accord Wasn't sure where to take it called numerous places But we chose these guys even though they were slightly more expensive I'm extremely glad that we did The people that work here the techs they're nice friendly courteous and they go above and beyond they even have soda coffee and snacks for customers free while they're waiting for the car if I need any work done on my Honda from this point on this is the place I'll be going these guys are trustworthy very professional top notch read more

I would recommend this business if you want thorough service. They have a modern technology and quality service engineers to identify and resolve issues. I will be returning soon! read more

Went in for a smog check a while ago staff was super friendly! My tire pressure light was on and they went ahead and put air in my tires without me asking! Saved me time and from doing it myself Service was fast! read more

Exceptional knowledge and service here if you want the best and honest advice and work done. These guys are experts!

I took my ford f150 in for repairs and I'm a disabled veteran they took good care of me and my truck I recommend

Mario, Khalid, and Lorenzo are fabulous. All the anxiety and stress of finding a solid mechanic/repair shop melted away thanks to Perris Auto Repair. I needed both CV Axles repaired and they delivered as promised at a very competitive price. In addition, they pointed out all the other issues that I have been neglecting forever. They did not oversell nor undersell. I felt appreciated as a customer and will return 100% for future service. read more

Service requested is good quality. Everyone is getting back to me at a good time Thank you.

They said they can fix a Tesla, but no they cannot. So I walk in with the problem paid close to $3000. and walking out with the same problem..... Don't go if you have a Tesla read more

great guys I trust them and thank them so much. They go over things thoroughly...let you know problem areas and things that need attention. Very comfortable surroundings and trustworthy brothers. read more

Hands down the best independent shop in town. Clean customer area, great coffee, excellent service. read more

Shout out to Olivia B service writer. She is attentive courteous professional and doesn't try to sell you service you do not need. She works with you at all your car needs. Also shout out to Carlos in Service he has also worked with me in my car needs. He makes sure I get the best deal. I love the service I get at Perris Kia... keep it up guys. One thing is get some better coffee creamer and snacks. read more

I like there great customer service and and their work ethics. I have been to their shop about 5 times because I feel they are people that I can trust. It's hard to find people who value their customers like Perris Auto Repair center anymore and when you do you want to hang on to them. So if you are looking for a good auto shop to have your work done by be sure to check them out. Thanks guys for outstanding service and work. read more

Hey, guys. This is the place u r looking for. Are u looking for a knowledgable, service focused, friendly and these days a cost conscious auto shop? It appears I lucked out and found one. Nope! No punches pulled. They did what was needed in a decent amt of time and at the price quoted. They even warranty their parts and work. Guess what. There were no mechanic's tools left under the hood to roll around and cause problems like with the Subaru dealer's service. I would and have recommended this place to my wife and daughters. U can trust they will get the same friendly quality service I did. And, no. I am not related to the owners nor do I have stock in the business. Just a happy customer. Marcus Caruso read more

Very good! Quality work and a AAA repair shop. They even came and picked me up and dropped me off at home. They explained everything and showed me all things repaired with the bad part in hand. They are my 'forever' shop now. Prices are very good. They did a post sale inspection on my truck gratis. read more

Showed up to get an oil change and the guy at the front desk was on the phone and didn't even acknowledge that I was there. Me and another customer were standing there waiting for like 15 minutes frustrated. We both eventually walked out and left. read more

My wife found Perris Auto Repair when she was trying to get rid of an electrical issue. She took it to the Dodge dealership on 3 separate occasions without any resolution. She found PAR and gave them a try. They found the problem and fixed it. So she called them Friday afternoon of the Memorial Day weekend asking if they could squeeze my Ram 1500 in to get aftermarket, customer supplied struts and shocks installed. They had a full schedule but took us in anyway. Their work ethic and customer service are top notch! Anthony ended up staying over an hour after closing to finish up the job. They even took the time to do a 50+ point courtesy inspection. Their shop is clean and organized, which goes towards how they treat your vehicle. We won't go anywhere else! read more

Perris Auto Repair Center - My truck, after the 2" lift to the front. - Auto Repair Near Me - Perris, California

My toddler and I got a flat tire after dropping my husband off at work this morning. After AAA put our spare on I immediately drove to Perris Auto Repair because they were one of the few shops in the area that was open so early. The receptionist was so professional and understanding of our situation and showed the same courtesy to all the other customers who came in. Their facility was so comfortable, clean and welcoming even my 16 month old didn't mind waiting. They even offered us snacks and coffee. Khalid took my tire back right away to repair it and put it back on my car so quickly and on the house. After having such a rough morning, their generosity and time really meant a lot to us! Thank you so much Perris Auto Repair! read more

I had our 1997 Ford F150 towed to Perris Auto Repair late one night due a breakdown. The team gave an update that morning along with a multi-point inspection. You kept me up to date along the way and sent pictures on recommended replacement parts, which I appreciated. The truck is running great! Thank you. read more

Perris Auto Repair Center - Auto Repair Near Me - Perris, California

I reached out Terrace Auto about doing some work on my car and painting or powder coating my rims they don't do rims but they did refer me to another Facility Who I have called and made an appointment to take my car in this company was very responsive to my needs very professional and provided excellent service advice I highly recommend you taking your car to Paris Auto read more

Very responsive, fast and quick. They were friendly from the start and communicating efficiently

I'm having my car towed out! This has been most difficult experience from start to finish! Customers are not valued and got nothing but excuses! All week I had vehicle in shop! Took 4 days to diagnose? read more

The Perris Auto Repair Center and the brothers who own the shop are ethical & professional. The reception area & bathroom is comfortable and clean so you don't mind waiting, they even have WiFi so I can check on my work emails and enjoy complementary snacks water & coffee. The work is done well and they stand by their word. As a solo woman I no longer have to worry about unethical practices and sitting in a gross dirty hot lobby that so many mechanics seem to offer their customers. They get the work done and work with you to make sure you're satisfied. I don't take my vehicle anywhere else. read more

Well these guys are so great my AC went out and it's summertime so I need it fixed ASAP!!!! So I called to see if I can make an appointment and they did have a appointment that same day went and left my car. Then a couple hours later they gave a full diagnostic on my car with pictures and a link to my phone where I can find all the information. Also when I left my car they gave me a courtesy ride back home which was great didn't need to pay that was so nice of them. Explained what my car needed and if it was OK they gave me the price I said it's fine and they had it fixed that day!!!!! But I was away from home so I picked it up next day. And again they gave me a courtesy ride Anthony was really great and knowledgeable and explained everything to me every step of the way and we're very fast and I appreciate it on this hot summer days thank you so much!!!!!!!! read more

I highly recommend Perris Auto Repair Center. Honest , trustworthy, and reliable. They worked on my 2010 BMW fixing a fuel leak and oil pan and filter. Also transmission flush at a Reasonable priced . I will be going back for future work that I need done. read more

My 8am appointment for an alignment and brake diagnostic took until after 5pm to finish up. That's more than 9 hours for checking and run diagnostics to only settle on what actually needs to be done at around 4:30pm. The only thing that was actually worked on were my front brake pads and you want to know how much they charged me for just the front brake pad replacement? $500+ and the majority was " labor fees." They wasted a whole day for diagnostics which they count as more than $400 worth of labor fees. They gave me a freaking water bottle for the wasted time and the advantage they took of me. Real easy to talk to owners, but real sleezy with their pricing and morale. Never in my life have I ever been screwed over so much. read more

Perris Auto Repair Center - Labor fee: $446.77 you thought I was exaggerating right ? - Auto Repair Near Me - Perris, California

I had my son take his car there after they had done work on my vehicle after it was towed there and they fixed it. I did not check the price then of their work but maybe I should have. He took his the car in to get repaired they diagnosed it with a battery charge component that needed to be replaced they told 2-3 days tops. 3 weeks later the car had not been fixed Anthony told me they could not find the part. I found the part with in an hour. Anthony the service manager would lie and mislead me when asked about the part. I ended up getting my car repaired at the dealer and found that Perris misdiagnosed the problem. Anthony wanted to charge $2900 I spent $340 at the dealer and it was repaired perfect in 2 days. dishonest shop read more

Perris Auto Repair Center diagnosed & repaired my van recently. Lorenzo responded promptly, explained the process & mentioned they were affiliated with AAA so as a AAA member it was super easy & convenient to have my van towed to the shop & they handled the rest. Lorenzo notified me of all results & quoted a fair price for repairs. The technician took photos of the van in an overall inspection/check. I was told when the van would potentially be ready for pick up & they even finished the job sooner than expected. Khalid followed up to see if I had any questions or concerns regarding service. These are top notch mechanics & trustworthy. I will definitely return with my vehicles for routine maintenance & any necessary repairs. Thank you so much Perris Auto Repair! read more

This hidden jewel did amazing work on my vehicle. If ever the need, I would definitely go back and recommend you to let them repair your vehicle. read more

Terrible customer service! The guy Lorenzo so rude and disrespectful! Worse customer support ever avoid this shop! Never go back terrible just terrible! read more

This is in response to the Anthony's reply to my initial review. 1. With regards to the "this is how these warranty companies work..." comment. You are incorrect. My warranty company specifically stated in both paperwork and over the phone to run the fix through them first. That's why I asked you, on more than one occasion, to call them PRIOR to making any fix. 2. I'd kindly refer you to your interior video surveillance footage, when you told me exactly what was wrong with my vehicle BEFORE I even mentioned to you what it was my warranty company covered. The extreme irony in both knowing what my warranty company covered and didn't cover, as well as the EXACT diagnosis and subsequent fix to my vehicle BEFORE even looking at it are amazing to say the least. 3. You're absolutely right, I did say I authorized the fix....AFTER CONTACTING MY WARRANTY COMPANY FIRST! PERIOD! END OF COMMENT! YOU "REPAIRED" MY VEHICLE WITHOUT FIRST CONTACTING THEM. My warranty company has specific rules I was trying to follow. You insist your repair center has its own. If that's the case, and you didn't like my warranty company's rules, you shouldn't have touched my car. To make it easier, sir, here's what I told you to do; Diagnose my vehicle, run it by my warranty company, then fix. Here's what you did; Diagnose my vehicle, fix it, tell me you fixed it without first calling my warranty company, then begrudgingly called them only after our conversation. 4. Unless you're the all knowing omnipotent one, please explain to me and whoever reads this review how you KNEW for a fact what you did wouldn't have been covered. Inquiring minds would like to know. 5. To insist another repair center would attempt to sell me something I didn't need would imply your fix was the right one. HOW DO I KNOW THAT ANTHONY? HOW IS YOUR FIX THE RIGHT ONE AND THEIRS WRONG? Let me remind you, your courtesy inspection said you recommended to run another diagnostic to make sure the tire light wasn't faulty because it was on. THE TIRES WERE LOW! That's hilarious! What makes your company any more trustworthy than the next? 6. Next step is to submit both the audio from our many conversations as well as any worthy pinhole camera footage from my engine bay to the Better Business Bureau for review. Just to make sure I didn't get screwed over is all. You have nothing to worry about though. You already got paid. In the end, and for whoever reads this, simply do your homework and get more than one quote. Take your vehicle to numerous locations and don't tell them you've had a prior location look at it and diagnose the problem. It's crazy to find out how there's no real standard held between these repair centers. Being ASE certified doesn't mean they have to be honest. read more

Great auto repair shop! Professional, organized, personal, honest and years of experience. Their waiting room and service bays are incredibly clean. Lots of high tech diagnostic equipment and thorough maintenance checks. Not pushy, totally worth the time and money to let them find out what's wrong with your car before you proceed with any repair. Also their repair area is HUGE!! Best of all they are family owned and they take pride in their business and customer service. They took good care of me and my car, I'm glad they are close by my home, but would still travel far just for their professional service. read more

Perris Auto Repair Center - Front of their auto repair business. - Auto Repair Near Me - Perris, California

This company and its owner are very responsible and respectful. I was very impressed with the atmosphere and the professionalism. They knew exactly what was wrong with my car and began working on it immediately. They're a little pricey. From my understanding, that's common for a speciality shop. I can say that I did NOT feel as though I was being taken advantage of because I'm a woman and being naive of car mechanics. I was and still am, very confident in their work. Job well done and thanks a bunch. read more

I'm giving a 5 review to this business, I would give a 10 if they had it. The other day I ended up with a flat tire, I'm a woman and have no idea in how to put the spare on, Anthony was passing by on he's work truck and kindly stopped to help me, I thank God and this man for crossing my path, because I was in a very busy street were I wasn't safe, he didn't just ask if I need it help, he got off he's vehicle and walk towards me to assist me, he has the heart and compassion of those in need. He didn't hesitate to say, I can help you. He was well dress and didn't mind to get dirty, he wanted to make sure my friend and I were okay and safe, not only that but he advised we follow him to he's shop so he can check all my tires and put air on my spare because it was low on air too. If you see this Anthony, Thank you so much for your service, You are a great humble man, been human is a blessing and You did a wonderful act of kindness for me the day. I really need it help and need it to get out of the unsafe place. Never change the generosity in you ,God bless you. I was a stranger and you bless me sir. "The King will reply, 'Truly I tell you, whatever you did for one of the least of these brothers and sisters of mine, you did for me.' Matthew 25:40 read more

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Anthony was great at getting my scheduled right away to order the parts needed, then dropping off my car for repair was a breeze also. This was an Audi Q5 used for work and Anthony could work to accommodate my work schedule so the brakes and air intake filter could be replaced. The service here is very good. These brothers here like cars and they know cars. You are paying to have things done correctly, quickly, and professionally. To the woman who was complaining about how cost was in large part labor, that's how it is in the auto repair industry. You are paying for the decades of experience and expertise of these guys. If you have a business vehicle that needs service and is hard to accommodate a schedule, this is your place to go. They will work with you to ensure it doesn't disrupt when your business needs the vehicle. read more