Honestly I have NO complaints. I flew in to Minneapolis with my little one as my passport expired &…read moreshe needed hers as well. We were taking an urgent international flight out the following week. As soon as we entered the building, the security was really kind and patient dealing with my toddler going thru security. It wasn't jam packed at all. The staff workers were also kind. I love the fact that there was a childrens area. With coloring books & cartoons playing. I appreciated that so much! As my daughter can be very hyper active. Seeing the play area really calmed her down. As long as you follow directions, do your part & bring all the documents they ask, things will go smoothly. Just a tip for mothers...make sure you dont add barrettes & hair bows to your daughters hair in the passport photos as they will not accept the photo I had to get the photo retaken but once that was done & accepted, we got our passports the same day. I recommend.

Day of departure discovered my passport was missing. Showed up at agency with passport card,…read morepassport photo thta I had just gotten taken at Walgreen's and copy of passport. Beverly Brown at check-in guided me through booking an appt for next day, as none were available for today, then calling and getting it changed to today. She made sure I completed the correct forms and then brought my situation to the supervisor attention. I couldn't have asked for a more helpful, friendlier, team. I have traveled to over 70 countries, so have had a few passport experiences, but this was a first for needing "day-of" assistance. Thank you Minneapolis US Passport office. Your priority is security but it's so appreciated when it is served with warmth and compassion! Appreciate you!

A few years ago Washington County opened a new service center in Cottage Grove. This is much more…read moreconvenient than the previous options. I used to have to drive up to Stillwater to get renew my notary When we needed pictures for our passport cards we needed to go to Walgreens to get the pictures. Now these service and many others are available at the new Washington County Service Center. Our most recent visit we needed to get pictures to order our passports. For those of you that have passports, you know there is more paperwork and information needed than there is for passport cards. The lady that helped was us was very helpful and friendly. She explained our paperwork to us, highlighted the important notes and packaged it up for us. She gave us some tips on having good pictures. This made the process efficient and stress free. My previous visit to renew my notary also was a good experience. The Washington County Service Center is easy to find and in a good location with plenty of parking. I'm sure we'll be back there again.

Love the availability of this DMV!! Only one that I know of that's open on Saturday's. The employee…read morethat helped me was courteous and efficient. I was in and out in about 15 minutes (after waiting and being #2 in line). Definitely coming to this dmv from now on instead of waiting in massive lines during the week.

From the owner: We provide DMV services such as tabs, registrations, title transfers, new titles, duplicate titles,…read moreDL Reinstatements, Commercial Medical Readings, ID/DL replacements (Regular), DNR Watercrafts, ATV and Trailers, and Passport Applications/Renewals (we are not a government agency so we cannot notarize new passport applications.)

Made an appt for this location for a Saturday. Everything went smoothly. I was in and out in no…read moretime. The ladies working there are super friendly and knowledgeable. Would recommend.

From the owner: As an Acceptance Facility offering passport services we are open by appointment Monday through…read moreFriday 9:00 am - 5:00 pm and Saturdays 9:00 am - 1:00 pm. Although an appointment is recommended we do accept walk-ins upon availability. Routine processing can take 6-9 weeks while Expedite processing is an additional $60 and can take 3-5 weeks. These time frames do not include mail time. Passport A passport is a document, issued by the federal government, which certifies the identity and nationality of the passport holder. A passport has two forms: Passport Book - can be used for all air, land and sea travel. Passport Card - can be used to travel to and return from Canada, Mexico, the Caribbean and Bermuda at land border crossing or sea ports-of-entry. The Passport card can also be used to board aircraft for domestic travel, but cannot be used for international air travel. To apply for a passport book or card, all applicants must schedule an appointment and apply in person at an authorized Passport Acceptance Facility; however, there are also special requirements for minor applicants age 15 and younger. Passport Services First Time Applications Renewal Applications (For applicants not eligible for renewal by mail) Replacement of Damaged, Lost or Stolen Passports Passport Photos Photos Passport photos must meet US Department of State requirements and can be taken at the City of New Brighton Passport Office.